Jeffrey Stump Email and Phone Number

I'm a passionate Workforce Management leader with 15+ years of experience driving efficiency and compliance across diverse global teams.I excel at:• Optimizing Short-Term Capacity: I leverage data-driven forecasting to strategically deploy resources and meet service level agreements.• Enhancing Operational Excellence: From mobile app implementation to automated reporting, I champion innovative solutions to streamline processes.• Leading Cross-Functional Collaboration: I foster strong relationships across departments (Operations, HR, Training, IT) to drive continuous WFM improvements.• Building Strong Vendor Partnerships: I have a proven track record of building and managing successful partnerships with vendors across the globe.My achievements include:• Streamlined time management for over 4,000 employees with a mobile app.• Implemented a company-wide absence reporting automation program.• Successfully led the integration of a comprehensive WFM platform update.• Optimized workforce transitions for remote teams.I'm currently seeking to leverage my expertise to help a forward-thinking organization achieve its strategic workforce goals. Let's connect!#WorkforceManagement #GlobalTeams #StrategicPlanning #ContinuousImprovement