Jeffrey Tom Email & Phone Number

Tech Navigator | Business Guide | Digital Transformation Enthusiast With nearly 5 years of experience in guiding businesses on their digital journeys, I specialize in making technology accessible and actionable. My passion lies in helping organizations leverage digital tools to drive growth and efficiency, all while keeping a strategic focus.Key Areas of Expertise:➡️ Digital Strategy: Crafting tailored approaches for businesses to navigate their digital transformation.Web & App Development: Collaborating with development teams to create user-friendly and effective digital solutions.➡️ CRM & ERP Solutions: Implementing systems that streamline operations and enhance customer relationships.➡️ AI & Automation: Introducing innovative solutions that drive efficiency and improve decision-making processes.While I may not be a tech head, I excel at translating complex technical concepts into practical strategies that resonate with stakeholders. My collaborative approach ensures that I work closely with teams to understand their unique challenges and deliver solutions that align with their goals.Let’s connect and explore how we can leverage technology to elevate your business!

India

As an Inside Sales Executive at Plaxonic, I played a pivotal role in driving business growth and expanding our reach in international markets. Notably, Amazing7 Studios operated under the parent company, Plaxonic Technologies, to tap into these new opportunities.My primary responsibility was to source new sales opportunities through a combination of inbound lead follow-up, as well as outbound cold calls and emails. By proactively engaging with potential customers, I aimed to understand their unique needs and requirements, build relationships based on trust and demonstrate how our solutions could address their pain points effectively.To ensure that opportunities were appropriately managed, I diligently evaluated and qualified prospects, aligning their needs with the relevant backend teams for further development and closure. This involved efficiently routing qualified leads, ensuring a smooth handoff to the appropriate teams and facilitating a seamless customer experience.Closing sales and achieving quarterly quotas was a key focus of my role. By effectively showcasing the value and benefits of our offerings, I leveraged persuasive techniques and effective negotiation skills to drive conversions and meet or exceed sales targets. This required a deep understanding of our products and services, as well as the ability to adapt my approach to address specific customer concerns and objections.Researching accounts and identifying key players within target markets was an essential part of my strategy. By thoroughly analyzing potential customers and their respective industries, I gained insights that helped me tailor my outreach and generate interest in our solutions. Additionally, I maintained and expanded the prospect database within my assigned territory, ensuring a robust pipeline of potential clients.

United States

As a Team Leader, where I took on the responsibility of managing a team of 5-8 talented individuals, reporting directly to Mr. Ajay Pandey, the Process Head. In this role, I played a vital part in driving the success of our sales team by setting ambitious sales targets, closely monitoring the progress of each team member, and providing guidance to help them unlock their full potential for achieving exceptional results.One of my primary tasks as Team Leader was to establish clear sales targets that aligned with the company's objectives. By working closely with the process head and leveraging my understanding of market dynamics, customer needs, and industry trends, I developed realistic and challenging goals for the team. These targets served as a motivating force, driving our collective efforts towards success.To ensure that each team member had the necessary support and guidance, I fostered an environment of open communication and continuous development. I conducted regular one-on-one meetings with team members, providing constructive feedback, and identifying areas where they could enhance their skills and performance. By recognizing their strengths and addressing any areas for improvement, I helped them explore their potential and strive for better results.In addition to managing the team, I also oversaw ongoing projects, ensuring that they progressed smoothly and met client expectations. I actively sought feedback from clients to gauge their overall experience with our services, promptly addressing any concerns and implementing improvements to enhance customer satisfaction.As a Team Leader, I embraced the opportunity to mentor and guide individuals, witnessing their growth and professional development. It was immensely rewarding to see the team's collective achievements and the positive impact we made on the organization's overall success.

United States

As a key team member of a dynamic graphic and website design agency with a focus on serving clients in the USA, I held a pivotal role in driving business growth and fostering successful partnerships. My primary responsibility was to secure and close accounts through a comprehensive range of activities, including prospecting, sending proposals, and effective account management.To ensure a robust pipeline of potential clients, I proactively engaged in strategic prospecting efforts, leveraging various channels to identify and reach out to prospective customers. Through targeted research and a deep understanding of our agency's capabilities, I presented compelling proposals that showcased our expertise, creative solutions, and the value we could bring to their business.Account management was another critical aspect of my role. I worked closely with clients to understand their specific requirements, goals, and expectations. By maintaining regular communication and providing exceptional customer service, I ensured client satisfaction throughout the entire project lifecycle. Additionally, I acted as a liaison between clients and our internal team, coordinating project timelines, managing deliverables, and resolving any concerns or challenges that arose.Through my efforts in prospecting, proposal development, and account management, I successfully closed numerous accounts and played a vital role in expanding the agency's client base. By nurturing strong relationships and delivering outstanding results, I contributed to the agency's reputation for excellence and client satisfaction.

United States

As a dedicated Sales Representative for a B2C process, my role extended beyond managing vendor coordination with Asian Paints. I was entrusted with the crucial task of promoting specific health plans within the USA region while also advocating for important medical recommendations. This multi-faceted position required reaching out to individuals, both men and women aged 25 and above, to offer comprehensive medical and life insurance coverage.My job responsibilities encompassed filtering through provided data to identify the target audience and proactively engaging with them through cold calling and email communications. By leveraging these mediums, I effectively conveyed the value and benefits of the health plans, ensuring potential customers were well-informed and confident in their insurance decisions.Through my diligent efforts, I successfully connected with a significant number of individuals, fostering meaningful conversations that helped them understand the importance of adequate medical coverage and the benefits of specific insurance plans. Building trust and rapport was essential to address their concerns and tailor insurance solutions to their unique needs.By providing exceptional customer service and showcasing the value of the offered health plans, I was able to generate a considerable number of conversions and contribute to the overall success of the B2C process. This experience has fortified my expertise in sales, communication, and customer relationship management within the insurance industry.I am eager to utilize the skills and knowledge gained during this experience to excel in future endeavors, leveraging my passion for helping individuals make informed decisions about their health and well-being through the promotion of valuable insurance solutions.

Delhi, India

During my exciting 3-month tenure with Asian Paints, I spearheaded vendor management and coordination across the bustling Delhi-NCR region. My responsibilities entailed collaborating with event organizers and paint suppliers throughout the capital to facilitate the successful launch of the company's new product range. Through relentless efforts, I managed to onboard an impressive network of 120+ vendors and suppliers.The results were remarkable, as the event garnered tremendous attention and drove a substantial surge in product demand, ultimately boosting overall sales across the Delhi-NCR region. Contributing to this success has solidified my belief in the power of effective vendor management, strategic coordination, and fostering impactful partnerships.I am thrilled to have been part of this journey and look forward to leveraging my skills and experience to drive even greater achievements in future endeavors.

Master'S Degree, Business, Management, Marketing, And Related Support Services

Bachelor'S Degree, Business Administration And Management, General