Jeffrey Whitehead

Jeffrey Whitehead Email and Phone Number

Director Customer Experience @ betterRX.com
Fort Collins, CO, US
Jeffrey Whitehead's Location
Fort Collins, Colorado, United States, United States
Jeffrey Whitehead's Contact Details

Jeffrey Whitehead work email

Jeffrey Whitehead personal email

n/a

Jeffrey Whitehead phone numbers

About Jeffrey Whitehead

Passionate about Client Success with a proven track record of driving customer satisfaction and retention. A strategic thinker adept at developing and implementing client-centric initiatives to ensure mutual success. Committed to fostering strong client relationships and optimizing their experience through innovative solutions.

Jeffrey Whitehead's Current Company Details
betterRX.com

Betterrx.Com

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Director Customer Experience
Fort Collins, CO, US
Website:
betterrx.com
Employees:
66
Jeffrey Whitehead Work Experience Details
  • Betterrx.Com
    Director Customer Experience
    Betterrx.Com
    Fort Collins, Co, Us
    View
  • The Arbinger Institute
    Client Success Manager Iii
    The Arbinger Institute Jun 2024 - Present
    Farmington, Utah, Us
    View
  • Larimer County
    Foster Parent
    Larimer County Jun 2019 - Present
    Fort Collins, Colorado, Us
    Provide a nurturing and supportive environment for children who are temporarily unable to live with their biological families. Play a crucial role in helping these children navigate challenges, offering stability, love, and guidance during a transitional period.
    View
  • Betterrx.Com
    Director – Customer Experience / Financial Analyst
    Betterrx.Com Feb 2019 - Oct 2023
    Salt Lake City, Utah, Us
    Reported directly to the CEO (and later CFO), managing a team of 4-6 client success managers and client support managers who were responsible for the complete customer life cycle from on-boarding and training to continued support, retention, and growth. Oversaw CRM, internal goal-setting, and company planning software.
    View
  • Betterrx.Com
    Client Success Manager
    Betterrx.Com Feb 2018 - Feb 2019
    Salt Lake City, Utah, Us
    Built the playbook for BetterRX in on-boarding and supporting clients. Designed metrics that were reviewed weekly with the team to ensure leading metrics for client retention were up to date and effective. Reported directly to the COO.
    View
  • Utah County Government
    Foster Parent
    Utah County Government Aug 2014 - Jun 2019
    Provide a nurturing and supportive environment for children who are temporarily unable to live with their biological families. Play a crucial role in helping these children navigate challenges, offering stability, love, and guidance during a transitional period.
    View
  • Nuvi
    Director - Product Support
    Nuvi 2016 - Feb 2018
    Lehi, Ut, Us
    Built the product support team from the ground up while maintaining previous responsibilities and clients. Built and managed a team of client support managers. Developed system of support (chat, phones, tickets) for clients and client success managers. Compiled and reported client success metrics to CEO and leadership team.
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  • Nuvi
    Executive Account Manager
    Nuvi Mar 2014 - Feb 2018
    Lehi, Ut, Us
    Reporting to the VP of client success, onboarded, trained, and retained NUVI’s largest accounts.
    View
  • Nuvi
    Manager - Client Success Operations
    Nuvi Aug 2014 - 2016
    Lehi, Ut, Us
    Built out support systems for client success managers to ensure best possible customer support and retention. Trained all new employees on NUVI software.
    View

Jeffrey Whitehead Skills

Management Customer Service Social Media Marketing Public Speaking Microsoft Excel Tutoring Teaching Microsoft Office Educational Technology Lesson Planning Employee Training Classroom Classroom Management Curriculum Design Elementary Education Curriculum Development K 12 Marketing Strategy Educational Leadership Sales Social Networking Social Media Leadership Differentiated Instruction Special Education Literacy Teacher Training

Jeffrey Whitehead Education Details

  • Brigham Young University - Idaho
    Brigham Young University - Idaho
    Education

Frequently Asked Questions about Jeffrey Whitehead

What company does Jeffrey Whitehead work for?

Jeffrey Whitehead works for Betterrx.com

What is Jeffrey Whitehead's role at the current company?

Jeffrey Whitehead's current role is Director Customer Experience.

What is Jeffrey Whitehead's email address?

Jeffrey Whitehead's email address is cf****@****use.net

What is Jeffrey Whitehead's direct phone number?

Jeffrey Whitehead's direct phone number is +197023*****

What schools did Jeffrey Whitehead attend?

Jeffrey Whitehead attended Brigham Young University - Idaho.

What skills is Jeffrey Whitehead known for?

Jeffrey Whitehead has skills like Management, Customer Service, Social Media Marketing, Public Speaking, Microsoft Excel, Tutoring, Teaching, Microsoft Office, Educational Technology, Lesson Planning, Employee Training, Classroom.

Who are Jeffrey Whitehead's colleagues?

Jeffrey Whitehead's colleagues are Hagan Morgan, Arcadio Andrade, Dawn Boczulak, Joel Peckham, Tiarra Stanford, Ben Johnson, Emily Hemming.

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