Jeffrey Williams-Edem Email & Phone Number

Manchester, Gb

Manchester Area, United Kingdom

I work with companies that want to expand their corporate presence beyond their home country and tap into new revenue outlets.Identify and qualify sales opportunities in international marketsAcquire and maintain global accounts in the technology, process, infrastructure and science industries Co-create through consultative selling the right solution fit per each industry and clientGrowth of the company’s revenue and account portfolio into markets and industries

Manchester Area, United Kingdom

I support innovative businesses in Technology, Engineering and Manufacturing access to innovation funding from HMRC. Which further enables innovative advancements and business growth.

Nigeria

Built and scaled the Interswitch Merchant Acquiring business [Digital and In-store] across Africa, driving key unique propositions that cater to the evolvement of merchant industry Fintech needs, customising payment flows across selected industries. Also, focusing on technology advancement and operational efficiencies.Secured and managed strategic local and international partnerships, deepening Interswitch's acquiring business across Africa.Improved business competitiveness and profitability by leading innovative product development initiatives and new market penetration strategies. Managed day-to-day cross-functional teams to optimise merchant acquisition and support experience. Managed business relationships with Major Card and non-card scheme partners, such as GooglePay, PPRO, VISA, MASTERCARD, AMEX, JCB, DISCOVER, CHINA UNION PAY and VERVE● Built the Acquiring business at Interswitch called Quickteller Business, both as a digital self-serve platform and a mobile application version. Led a cross-functional team of business, sales, support, product, and business operations that I put together and grew the business to a $30 million ARR from 120,000 onboarded businesses. ● Introduced 3 new business models into the Nigerian ands Ugandan Fintech market, Acquirer-as-a-service, terminal-as-a-service and Hosted field for companies that want to participate in the industry but do not have PCI-DSS certification. These business models enabled over 500 companies in the fintech space to participate and generate revenues. These models are generating a gross annual transaction value of $550 million.

Identified new opportunities to sell NCR's SAAS software and hardware, high-value software and professional services - developing new use cases within the region, closing over $17million in annual sales. Developed and managed existing strategic accounts in the financial services industry, overseeing sales and relationship management. Maintain close relationships with key decision-makers and C-level executivesIdentified core industry challenges and client needs, thereby strategically using the wide range of NCR's solutions to -: (Grow revenue, reduce cost, improve customer's experience and Manage their risks)Participated in defining NCR’s long-term plans for my region and identifying business opportunities that maximised profit and market share Optimized pre-sale and post-sales experiences within the region, managing the team for optimal service and project delivery, generating after-sales support revenue of $8 million ARR.● Introduced into the Nigerian market 2 strategic products, the Self-service Mobile Banking ATM and CX ATM Intelligent marketing solutions. In partnership with StanbicIBTC and Zenith Bank.● Introduced into the African market 2 strategic banking technology products, the Self-service Mobile Banking ATM and CX ATM Intelligent marketing solutions. In partnership with StanbicIBTC and Zenith Bank. closing over $17m in annual sales by deploying over 2500 ATMs across Africa.

Lagos, Nigeria

Managed and executed Sales strategy across all targeted sectors. led a team of 10 sales managers that generated $5 million in annual sales with over $1.5 million ARR in recurring income. Designed the sales channels' business strategy for interswitch for selected industry verticals, seeing the reseller program contribution of $500,000 annually. Identified new business opportunities for innovative use cases for Interswitch’s SME/ RETAIL/ PAYMENT/ERP/ LOYALTY Solutions that saw the acquisition of 20,000 new businesses. Developed and maintained relevant industry relationships within the large enterprise and SME Space. This includes the C-levels Executives. Acted as primary business development liaison with internal stakeholders for problem resolutions.

Lagos, Nigeria

Developed new markets and grew existing market share for the transaction processing and merchant acquiring group through business and product innovations in the in-store merchants' space. Designed and led the deployment of the interswitch international acceptance business offering on POS terminals, a strategy that increased the business portfolio of our global card scheme partners in Nigeria.Partnered with card issuers in the industry to design and deploy growth-induced loyalty campaigns that triggered changes in cardholder usage, increasing usage by 35%.Designed and implemented the biggest merchant-funded card-based reward scheme in Nigeria [Verve Reward Money]. This saw over 15 million payment cards participating in the program on 10,000 POS terminals. Designed and Developed a real-time retail loyalty solution for retail merchants applied through the in-store deployed POS terminals. Developed and implemented an effective on-field customer support structure for business continuality. Developed a new industry-led transaction fee share regime for the transaction processing business that enabled industry participation where everyone earns.● Built 2 businesses in 2011 and 2013, A micro retail payment solution called RetailPay Mobile and the Verve Reward Money solutions which was a card-based instant cashback solution to drive digital transaction growth in the industry. Both scaling Interswitch partnership strength and onboarded customer base. Generating over $15 Million ARR.

Lagos Nigeria

Built a new business powered by a micro retail payment mobile application called RetailPay Mobile, solving daily sales and inventory management challenges of MSMEs in Nigeria. This enabled Interswitch to play in the retail space, enabling digital transactions in the cash-based retail industry.Managed a cross-functional team to execute the growth plan across Nigeria. The business onboarded about 20,000 MSMEs and generated about $100k monthly revenue. Developed and implemented a product management framework that kept the digital product relevant through a “market-feedback-rapid-enhancement loop.”Managed a 40-member field salesforce and provided direction and tools to sell digital payment efficiently in an era when this wasn't common.

Lagos, Nigeria

Product Development / ManagementRelationship ManagementProject Management

Lagos, Nigeria

Oversaw company business operations to ensure efficiency, quality, service, resource allocation, effective operation and cost-effective management of resources (people inclusive).Executed strategic operating model set by the Board of Directors as well as the achievement of annual operational objectives of the organisation Oversee design, marketing, promotion, delivery and quality of products of the organizationReview activity reports and financial statements to determine progress and status in attaining objectives and revise objectives and plans in accordance with current market realities and future conditions.Plan, develop, and implement sales strategies for achieving set annual expected sales objectives and generating other revenue streams for the company.

Co-ordinate all outlets day-to-day operational and retail business activities in the south region of NigeriaDevelop strategic operational standard/controls and implement them in line with corporate objectivesImplement sales strategies and ensure superior customer service at the outletsMonitor and control cost, quality, profit margins and expenses in the regionStrategically manage and develop the group’s 5 Brands equityManage all media agencies and activities in line with all promotional activities standardsWork with the marketing and sales department to met all set targets through integrated marketing of all brandsEnsure brand and operational compliance as regard customer and client interface

• Develop and implement marketing plans• Develop innovative strategy to increase sales volume • Handle costumer relations• Public Relation, Advertisements and Media Content

•Over all business management and development to meet stakeholders expectations•Maximize the profit potential from the cost center•Set sales targets, Operational Budget and ensuring achievement•Involve with the project team on planning and new store opening•Continues training of manager and all staffs and involve in the hiring process of staff

Postgraduate Degree, Business Administration And Management, General

Certification, Digital Transformation For Businesses

Digital Strategies for Business - This course focuses on how managers can innovate new strategies and business models to enable their.

Senior Management Program (Smp 46), Business Administration, Management And Operations

Certificate, Value Selling

Value Selling Framework Value Promoter O P C Questioning Process

Certification, Strategic Performance Management

Developing smart objectives Developing and handling performance appraisals Managing talent & performance Delivering business results.

Certification, Strategic Selling / Conceptual Selling, Certificate

Strategy Development and Customer- Focus Interaction for complex Sales Understand and Adapt the use of the Blue and Green sheets Manage.

Certification, Integrated Brand Managment

Diploma, Electronics & Computer Engineering

Certification, Leadership Development & Succession Strategist

Lean Six Sigma, Green Belt Certification

Select the right projects Define the problem that needs to be solved Measure the current problem and baseline the process Analyze.