Jeff M. Email & Phone Number

King Of Prussia, Pennsylvania, United States

Wayne, Philadelphia Area

Provided project management, technical direction and design-build leadership on digital supply network solutions. Provide supply chain visibility to anticipate demand and reduce the risk of uncertainties, and digitally transform the client’s supply chain.

Columbia, Md

Responsibilities⦁ Managed project team for multiple acquisitions including telecommunications ( MPLS, VoIP), LAN & WAN upgrades, CRM and business analytics.⦁ Provided remote user test support for VoIP implementation testing.⦁ Created gap analysis, functional requirements, resource plans, risk management plans and SOWs for integrating acquired company’s legacy ERP system into SAP.⦁ Managed integration of master data for product, parts, vendors and customers.⦁ Implemented B2B portal enhancements to support customized order pad of customer specific products and services.⦁ Prepared capital expenditure forecasts, project plans, budgets, vendor SOWs.⦁ Managed vendor relationships with domestic and international outsourced service providers and consultants.⦁ Implemented field service mileage tracking mobile application, including user training, USAT testing, go-live support and management reports.⦁ Created analytics reports which allowed company to realize financial rewards for meeting SLA compliance contract requirements.⦁ Provided power requirements engineering support for co-location facility plan.⦁ Guided senior management in transitioning project management methodology from waterfall to agile approach (Visual Studion Online).Accomplishments⦁ Increased touchless customer transaction rate from 20% to 80%.⦁ Successfully managed 7 acquisition projects, both domestic and international, with no system outages.⦁ Implemented Big Data solutions for acquired companies using Prophix resulting in single MR7 financial report report for entire company.⦁ Lowered annual field service travel expenses by $150K.⦁ Lowered infrastructure costs by implementing VoIP phone system for virtual employees.

Columbia, Md

Responsibilities⦁ Successfully managed mobility and SAPConsole mobile data collection projects for Burberry, Xerox, GSK, Kodak, Newell Rubbermaid, Coca Cola Bottling Company, Nike, Smith & Nephew, MSC, Printronix, Carl Zeiss, Medco and many others.⦁ Responsible for full SDLC including pre-sales support, project scope/estimating, requirements analysis, resource management (internal & 3rd party), functional specifications, SOW, invoicing and change management.⦁ Lead customer requirements analysis workshops resulting in functional requirements specifications and (SOW) statement of work.⦁ Provided single customer pont of contact for support.⦁ Maintained repository of customer/project specific data in Sharepoint.⦁ Provide weekly status reports to management and customer including accomplishments, spend rate, risks and upcoming work plan.⦁ Developed PMO templates for use by PM team.Accomplishments⦁ Early completion of 83 store wireless infrastructure deployment for Burberry (in 1 month) allowing Peak management to realize annual bonuses.⦁ Instrumental in PEAK reaching its 2007 annual revenue goal by completing major RF implementation for Newell Rubbermaid early with very aggressive timeline.⦁ Created a major global market opportunity by successfully completing PEAK’s RFID (trackable and reusable pallets) implementation at CHEP.⦁ Implemented a Kan Ban inventory system at Coca Cola Bottling Company significantly reducing mixed order and partial pallet fulfillment time.⦁ Developed a parts warranty tracking process that allowed Peak to realize reimbursement for parts covered under manufacturers warranty resulting in reduced parts costs of $20K annually for a single contract.

Marlton Nj

Responsibilities⦁ Managed team of 20+ developers and 6 project managers responsible for design of mobile solutions using middleware based data collection systems and supply chain solutions based on ASAP project methodology.⦁ Implemented data interface projects for SAP modules including: WM, MM, SD, IM, FI, PP, CATS & PS.⦁ Responsible for full SDLC including pre-sales support, project estimating, requirements analysis, blueprinting. change management, and test plans.⦁ Pioneered PM processes around new web portal based SAP transaction interface product offering.⦁ Designed, documented and supported productized approach of first to market RFID (Radio Frequency Identification) appliances to be used in track and trace applications for pharmaceutical industry.Accomplishments⦁ Helped increase company revenue from $6 million to $28 million in first 3 years.⦁ Increased consultant utilization rate from 55% to over 90% despite relatively flat new sales growth.⦁ Contributed to Acsis being named by Inc 500 magazine as one of the fastest growing companies in America.⦁ Managed the construction of a product demonstration area and portable demonstration platforms referred by top SAP executives as “extremely impressive” resulting in significant impact on closing new business.⦁ Designed & manufactured RFID stations used for barcode validation, EPC tag encoding, print & apply, verification and other popular RFID business scenarios.⦁ Co-managed all RFID projects with new project managers to help them learn the technology and establish best practice standards.⦁ Developed hardware design documents and proposals for RFID and other data collection systems.⦁ Successfully designed, implemented and managed hardware and software solutions on time and on budget for customers like GE, Hershey, Sentry Safe, Hawaiian Tropic, Fuji, Wyeth, Tyco Healthcare, Valvoline, DuPont, Coca Cola Bottling Company, Mallinckrodt and World Kitchen.

Thorofare Nj

⦁ Manager, Repair Center - (5/98 to 12/98)⦁ Project Leader, Wireless Information System – (1/98 to 5/98)⦁ Senior Product Support Engineer – (12/97 to 5/98)⦁ Product Support Engineer – (5/93 to 12/97)Responsibilities⦁ Created new electronics repair center including supporting information systems and facility design.⦁ Managed development of mobile information system for field service personnel using Windows CE devices.⦁ Managed application development, hardware selection, carrier selection and deployment.⦁ Identified problems, diagnosed cause and determined corrective action for EAS and RFID product issues.⦁ Provided liaison for Field Service, Sales/Marketing, Engineering, Manufacturing, Product Management and contract vendors.⦁ Developed technical documentation/training programs and conduct new product training classes for field technicians.⦁ Set up new equipment and demo to sales team and sales meetings.⦁ Provide 3rd level technical support to field technicians.Accomplishments⦁ Reduced average repair time for domestic and foreign customers from weeks to days and virtually eliminated repeat repairs.⦁ Developed custom interface to Oracle and Open Uptime using MS-Access to make data accessible to end users.⦁ Reduced overall average technician response time from days to hours.⦁ Significantly reduced out of stock occurrences for repair parts.⦁ Developed multimedia information system to assist marketing and sales personnel in product management.⦁ Reduced sales order error rate by half.⦁ Received promotion to wireless information system project leader.⦁ Improved customer satisfaction survey results by reducing repeat service calls.⦁ Reduced average installation time of RF detection systems resulting in increased margins.⦁ Reduced sales order error rate by half.⦁ Received Checkpoint President’s Club award in 1997

Ridley Patk Pa

Accomplishments:Design interfaces for various helicopter avionics systems including communications, navigation and survivability systems. Created and validated functional test procedures. Provided support to shop floor and end users. Assessed combat damaged aircraft for required repairs. Participated in joint vendor design reviews with V-22 Osprey team, competitor and manufacturers. Created and conducted validation tests of aircraft RF systems.

Huntingdon Valley Pa

UNIX System Administrator, Designed utility for automation of debugging Fortran 77 code. Developed flight simulation software for training military pilots at Top Gun flight school in Fallon Nevada. Generated terrain maps from raw NASA satellite data to be used in real time flight simulations.

Msee, Electrical Engineering

Bsee, Electrical Engineering, Graduated With Honors

Ase, Engineering Science

Master Of Business Administration - Mba, Information Technology Project Management

IT Project Management