Jeff Smith Email and Phone Number
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I am a product leader with over 20 years of experience in launching, scaling, and improving products for various markets and industries. My mission is to create products that solve real problems, delight customers, and drive growth. I have extensive expertise in SaaS, mobile, and integration products, as well as agile project management, product road mapping, and user experience design.Most recently, I was the Director of Product at Lessen, a SaaS platform startup for rental companies. I led a 20-member team to transform a read-only website into a client portal and an integration platform with over 12 platforms, such as Yardi, RealPage, Salesforce, and Zapier. In less than a year, we increased usage by 200%, retention by 80%, and platform capabilities by 5X. I also spearheaded the development of a patent-pending visualization feature to track project timelines and progress. Previously, I was the VP of Product at HintMD, where I redesigned their subscription service for medical treatments, doubling their customer base and leading to their acquisition by Revance Therapeutics. I have also worked as a product manager or consultant for software giants like Microsoft, Apple, Amazon, and Readdle, delivering products that reached millions of users and generated significant revenue.
Allegion
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Director Of Product ManagementAllegion Nov 2023 - PresentDublin 2, Dublin, Ie
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Director Of ProductLessen Sep 2021 - Oct 2022Scottsdale, Arizona, Us• Increased usage by 200%, retention by 80%+, and platform capabilities by 5X+.• Led a 20-member team to improve customer experience for a SaaS platform startup.• Spearheaded design and implementation of an integration platform with over 12 platforms (i.e., Yardi, RealPage, Salesforce, MS Dynamics, SightPlan, Zapier) in less than six months. • Transformed a read-only website into a client portal in less than nine months.• Led creation of a new product feature on web and mobile to get real-time project updates.• Championed a patent-pending visualization feature to keep track of timelines and progress. -
Vice President Of ProductRevance Therapeutics, Inc. Sep 2018 - Mar 2021Nashville, Tennessee, Us• 2X+ customer base for medical practices, leading to acquisition by Revance Therapeutics.• Led redesign of first-generation product – a subscription service for medical treatments.• Built and managed a team of 10+ product managers and four UI/UX designers.• Drove product integrations with Synchrony Bank and Abbvie.• Directed development of a payment platform, establishing company as one of a few payment facilitators in the world through redesign of user experiences, payment flows, PCI compliance, and re-architecture of platform to use Microservices. -
Product ConsultantReaddle Nov 2017 - Aug 2018Berlin, Berlin, De• Developed and helped implement a monetization strategy for Spark, company’s communications and collaboration product, including a consumer subscription and collaboration features.• Redesigned onboarding flow and implemented a brand new trial and billing workflow into app.• Successfully drove project remotely across global teams based in US, Germany, and Ukraine. -
Principal Program Manager, Sharepoint Analytics And Growth HackingMicrosoft Jul 2016 - Oct 2017Redmond, Washington, Us• Redesigned analytics dashboard as part of SharePoint product to enable performance visibility on content usage, site activity, sharing, governance, and security to both site owners and IT leaders.• Increased SharePoint MAU by 50% to over 32M users and monthly retention by 12% to 54%.• Drove new requirements with partner engineering teams that reduced data latency from 24 hours to five minutes and created two new APIs while increasing insights history from seven to 90 days.• Designed and conducted first live “A/B experiment” in production for SharePoint. -
Client Services Executive, Starbucks AccountAim Consulting Group Nov 2014 - Jun 2015Bellevue, Washington, Us• Led an eight-member team to ship a new delivery service app for Starbucks, enabling users to have it delivered to their desk, designing and building app experience, including menu display, order and payment experience, and loyalty program.• First launched app at Empire State Building in NYC. -
Senior Project Manager Lead, Amazon Instant VideoAmazon Jun 2013 - Jun 2014Seattle, Wa, Us• Led a five-member team to develop features for Amazon Prime Video, including expansion of Amazon Instant Video to UK, Germany, and Japan and launch of app on Amazon Kindle Fire, FireTV, and Fire Phones.• Supported re-architecture of Amazon’s video supply chain platform, an effort involving 100s engineers across four geographies.• Managed over 60 projects, driving prioritization using customer, click tracking, and A/B testing data. -
Lead, Technical Project Management, Itunes Store And App StoresApple Inc. Jul 2011 - Apr 2013Cupertino, California, Us• Expanded iTunes Store to 155 countries in just 18 months, implementing local requirements.• Managed product development pipeline with 100+ projects with a two-week release cycle.• Launched iTunes Match, HD support, Digital Textbooks features, and more across iPhone, iPad, Mac, Windows, and AppleTV.• Partnered with platform teams to support launch of iPhone 4s, iPhone 5, iPad, and MacBook. -
FounderModernis_ Oct 2008 - Dec 2011• Founded company to help tech startups build successful products.• Services - product definition, design, roadmap, marketing, and GTM planning and execution.• Scoped and designed an iPhone and Android-based mobile news app that aggregated content across multiple sources.• Created a new user onboarding flow to browse sections that focused on images rather than text, a gesture-centric UI that allowed users to flip left and right through topics and stories and support subscription tiers as a way to monetize offering.• Clients included McGraw-Hill, Classmates, and Microsoft as well as smaller companies such as NewspaperDirect and Zondervan.
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Product Analytics And Custom ResearchClickstream Technologies Nov 2008 - Jun 2009Berkeley, Ca, Us• Expanded client services practice and successfully sold company in 2009 to Microsoft.• Used proprietary data to develop new reports and data visualizations for clients.• Re-architected project management processes to improve client satisfaction and capacity. -
Group Manager, Office LabsMicrosoft Jul 2007 - Oct 2008Redmond, Washington, Us• Managed a seven-member team of engineers, designers, product managers, and program managers to ship a touch-enabled unified communications application in just two months.• Created first fully remote team to explore “future of mobile work,” redesigning on-campus office to be a collaborative workspace.
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Lead Product Planner, Microsoft Office DivisionMicrosoft Sep 2003 - Jun 2007Redmond, Washington, Us
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Lead Product Planner, Macintosh Business UnitMicrosoft 2001 - Aug 2003Redmond, Washington, Us
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Group Product Manager, EncartaMicrosoft 1999 - 2001Redmond, Washington, Us
Jeff Smith Skills
Jeff Smith Education Details
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Queen'S UniversityEconomics -
University Of WaterlooComputer Engineering
Frequently Asked Questions about Jeff Smith
What company does Jeff Smith work for?
Jeff Smith works for Allegion
What is Jeff Smith's role at the current company?
Jeff Smith's current role is Product Leader || SaaS, Mobile, Web, iOS, Android, AI || Customer UX & Experience Design || Business Strategy || Market & Competitive Research || Startup Addiction || Apple, Amazon & Microsoft Alum || Open for DMs.
What is Jeff Smith's email address?
Jeff Smith's email address is j.****@****mac.com
What is Jeff Smith's direct phone number?
Jeff Smith's direct phone number is +120676*****
What schools did Jeff Smith attend?
Jeff Smith attended Queen's University, University Of Waterloo.
What are some of Jeff Smith's interests?
Jeff Smith has interest in Social Advice, Design, User Interfaces, Itunes, Entrepreneurship, Book Recommendations, Leica, Dropbox, Microsoft, Photography.
What skills is Jeff Smith known for?
Jeff Smith has skills like Product Management, Mobile Devices, Enterprise Software, Strategy, Start Ups, Program Management, Management, Software Project Management, User Experience, Product Development, Competitive Analysis, Leadership.
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