Senior Operations Manager
CurrentProvide an innovative and passionate approach to facilities services, continuously exceeding customer expectations, by delivering an optimal balance of quality, dependability and environmental responsibility to government municipalities, Office, light industrial and fitness facilities in Silicon Valley. • Manage commercial accounts for multiple sites and customers (throughout the Bay Area) by building relationships with clients, ensuring the team is meeting customer expectations, while… Show more Provide an innovative and passionate approach to facilities services, continuously exceeding customer expectations, by delivering an optimal balance of quality, dependability and environmental responsibility to government municipalities, Office, light industrial and fitness facilities in Silicon Valley. • Manage commercial accounts for multiple sites and customers (throughout the Bay Area) by building relationships with clients, ensuring the team is meeting customer expectations, while improving efficiencies, balancing the budget and eliminating waste.• Supervise, plan, organize, assign, prioritize, motivate, review and evaluate a staff (PT / FT / Contractual) of 50 employees (including 1 Manager and 2 supervisors) focused on improved performance.• Develop, plan, initiate and administer operations with tactical planning, including technical direction for accounts teams.• Prepare, manage and administer multiple budgets including monitoring and approving contracts, procurement activities and expenditures (ie: labor, materials and equipment) needed to support function-specific and multi-account locations.• Recruit, interview and hire new employees to ensure all customer accounts are appropriately and efficiently staffed.• Inspect and analyze systems, identify risks and opportunities, engage stakeholders and implement action plans that support sustainability, performance and efficiency goals.• Oversee the development, review and implementation of programs, policies and procedures including training and compliance with applicable building / safety codes and regulations. Show less