At IPC Network Services, I've had the opportunity to lead our network services division across North America, EMEA, and APAC, managing a $240M P&L and a dedicated team of over 250 professionals. My role involves setting strategic direction for product development and commercial strategies, steering M&A activities to bolster our offerings in voice trading, voice dealing systems, data connectivity, and infrastructure services. I'm deeply involved in orchestrating significant organizational restructures and driving cost reductions, all while developing a robust indirect sales channel and a global shared services organization to refine our global operations and client support.Achievements:• Rapid Revenue Growth: Boosted revenue from zero to nearly $100M in under 15 years, transforming the landscape of network services across multiple regions.• Cost Management: Cut COGS by 7%, exceeding targets by 2%, and maintained eight consecutive quarters of revenue growth, navigating through the pandemic.• Sales Channel Development: Established an indirect sales channel, quickly reaching $15M in annualized revenue within two years, becoming the largest growth segment in our network business.• Global Services Optimization: Created a global shared services model that significantly improved alignment with our global fulfillment teams and enhanced support for top-tier clients, consistently recognized in our monthly board reviews.

In my role as Vice President of Global Carrier & Exchange Relations, I managed and expanded our relationships with over 150 global carriers, data centers, and exchanges across the Americas, EMEA, and APAC. My responsibilities included negotiating significant commercial deals and setting pricing strategies across all network products. I oversaw a substantial annual budget of $100M focused on network expenses for construction, expansion, and upgrades essential for meeting client demands. Additionally, I led our network procurement team in a strategic effort to significantly reduce costs and successfully integrated our largest competitor, which substantially increased our business volume.Achievements:• Significant Cost Savings: Achieved over $50M in network cost savings since 2010, reducing total COGS by approximately 5%.• Business Expansion: Tripled our network business from $50M to nearly $200M in annual revenue following a major acquisition, achieving synergy targets with cost reductions exceeding 40%.• Product Innovation: Launched a successful data product suite that generated over $100M in revenue over a decade, supported by a newly developed team and innovative OSS/BSS platforms.• Sales Program Success: Spearheaded a bilateral wholesale sales program that drove nearly $1M in sales within the first 18 months, optimizing the use of excess capacity on our global transport network.• Technology Leadership: Championed the introduction and regional expansion of WDM transport technology in the Americas and EMEA, enhancing capacity tenfold in under 18 months.

IPC’s Implementation Group at the time consisted of four functional areas: Carrier Relations, Provisioning, Strategic Implementation and Network Planning, which was comprised of 15 people, including three managers. The scope of my role expanded in these categories over the years. I was also appointed to lead the due diligence and integration teams during the acquisition of IPC competitor, Westcom Corporation. Here are some success stories:Carrier Relations & Cost of Access: I developed and executed a strategic plan to establish advantageous supplier relationships, secure competitive supplier purchasing terms, organize tech summits and implement cost efficiency initiatives. This included successful execution of a 12-month integration plan which included transport backbone migration, major-client site facility reviews and optimization and removal of $2.2M in redundant costs annually. Pre-Integration & Due Diligence Team: I constructed the execution plan for a global supplier consolidation initiative and spearheaded an integration team focused on synergy savings plan which was set up during a due diligence review of global supplier relationships and agreements. I made recommendations to maximize positive synergies for US and EMEA and set the strategy for post-acquisition execution in the Americas. Implementation for the Americas: Through my team of 15 direct/ indirect reports, I was successful in negotiating a 2-year, $5M supplier contract with MCI while achieving an overall rate reduction of 30% on products. My team migrated 2,000+ private lines from Verizon retail to Verizon wholesale in under 120 days, resulting in a net 35% rate reduction across-the-board, equivalent to $1.5M annualized return. I also introduced process modifications for the Americas provisioning team to improve on-net order handling from 25 days to under 1 day average with 75% of all on-net orders meeting this interval. The process was adopted at the enterprise level.

When GAINS International purchased Madge.web, the scope of my role evolved into integration activities for the combined organization, including oversight of order processing, implementation, network operations and carrier relationships for the Americas. I also directly managed pricing, capacity planning, network design and implementation groups. An accomplishment I’m most proud of involved leading our core network platform migration which increased core switching capacity tenfold while reducing our per port cost by a factor of ten. GAINS International was then purchased by IPC Network Services in 2003.

The focus of my role was to build and implement a US Solution & Pricing group for Madge.web. I oversaw creation of proprietary pricing tariffs for all US bandwidth offerings and channel-managed the company’s most successful corporate outside vendor relationships including Oracle, Sun, IBM and MCI WorldCom. Madge.web was then purchased by GAINS International in 2001.