Jeffrey C. Carroll Email & Phone Number

6715 Sawmill Rd., Dublin, Oh 43017

Professional Sales Consultant assisting Customers, and Businesses, with automotive and fleet solutions. Increasing base Accounts by prospecting new Customers, retaining/cycling current Customers, and utilizing CRM software to identify current lease and finance expirations. Team with diverse individuals/Management to provide the highest level of Customer satisfaction, and achieve/exceed Dealership goals. Honda Certified Sales Professional.

1515 Hebron Road, Heath, Oh 43056

Sales professional assisting Customers with automotive upgrades, both pre-owned and new automobiles.Growing Customer base by cycling past accounts utilizing CRM tools, prospecting new Customers, and tracking lease, and loan expirations.Team with diverse individuals/management to provide the highest level of Customer satisfaction.Honda Certified Sales Professional.

Making a Borrower's dream a reality. Arranging for a conditional mortgage loan commitment between Borrower and Lender, taking the mortgage loan application, counseling the Borrower about the loan application, assembling information, processing the mortgage loan file including verifying the information, preparing all paperwork and documentation necessary for a conditional mortgage loan commitment, and reviewing, analyzing, and evaluating Borrower's financial statements and income and credit history and any incidental services utilized in arranging for and procuring a conditional commitment.

Prospected new clients while maintained relationships with existing clients. Responsibilities included procurement, servicing 45 accounts, bookkeeping, daily reports, and filing semi-annual tax returns.

Sold Managed Network Services (MNS) and Internet Protocol (IP) solutions. Increased B2B sales by working closely with customers and Account Teams on sales strategies, account plans, and deliverables. Maintained and developed 108 Account relationships within state of Ohio.

Provided primary support for organizing briefings and presentations to CEOs, CFOs, and CIOs. Developed, planned, and delivered resources needed to support client visits. Worked closely with Senior Managers, Client Service Executives, and Service Account Team members to develop agendas, define objectives, set expectations, and coordinate appropriate resources. Managed two direct-reporting employees.

Sold data telecommunication services to Global Customer base. Provided Network Design changes to client for new acquisitions. Maintained database and developed daily, monthly, and customized reports utilizing Lotus, Excel, MS Access, and Informix. Negotiated with the Local Exchange Companies (LECs) and escalated milestones to meet client’s project plans.

Managed and coached a sales team of 12 diverse direct-report employees selling products and services to Commercial Market customers. Served as liaison in initial grievance procedures with the local Communication Workers of America (CWA). Scheduled 85 non-management employees in accordance with local CWA guidelines ensuring coverage for call center and increasing customer satisfaction.

Generated new monthly sales revenues. Generated sales leads through active cold calling and telemarketing. Developed territory plan to pursue new customers. Served as Team Leader for Quality Team organized to improve sales processes. Worked in a virtual office environment.

• Generated additional revenues of $50,000 by identifying and closing add-on applications.• Maintained database for 3100+ locations, implementing all Software Defined Network (SDN) conversions.• Issued and tracked annually 2000+ service orders.• Served as Team Leader for implementation group responsible for the marketing and successful conversion of 1500 new locations.• Conducted training classes for System Consultants and Account Executives on implementation procedures.• Developed switched & dedicated access implementation plans for SDN conversions.• Negotiated timeframes with customers for conversions, and served as liaison during conversion time. Identified major problems and worked toward their resolution.

• Administered all accounting functions pertaining to payroll and inventory accounts including EOM & EOY closings, data processing, and preparation of financial statements in compliance with Corporate Accounting policies and procedures.• Revamped account reconciliation procedures for all payroll accounts decreasing write-offs by 300%.• Served as liaison for all 3100 manufacturing plant employees and Corporate Payroll Headquarters.• Managed 8 diverse direct reporting employees.

Business

Business

Activities and Societies: Evans Scholar