Responsible for IT security and operations of a St. Louis-based commercial bank with $1B in assets. Manage the technology team and cloud vendors. Manage system applications that process bank’s daily transactions. Provide all levels of IT leadership, support and administration.

Responsible for the IT operations and security of a US Top 50 accounting and consulting firm with offices in six states. Manage the technology operations team of security, systems, and network analysts to provide services in a 24/7 environment. Provide top-tier support to Helpdesk and team members.+ Work as a business partner to departmental leaders and project stakeholders. + Responsible for the operational IT budget, assist in developing new FY operating and capital expenditures budgets, project recommendations, and cost estimates. + Responsible for managing new and existing relationships, project implementation, Service Level Agreements, and business reviews.+ Responsible for technology and security regulatory compliance. Coordinate with CIO, CCO, and CRO as directed.+ Responsible for maintaining SOC2 controls, perform reviews, develop processes and produce evidence for annual firm audit. + Manage and maintain day-to-day network operations. Respond to performance issues and remediate as needed. + Manage annual security penetration testing, quarterly vulnerability assessments, and monthly security reviews to remediation. Manage firm policies and procedures. + Responsible for integrity and access of client, firm and team member data on all systems. + Responsible for developing and managing IT project requirements, cost estimates, project planning, and project lifecycles and milestones to completion.+ Manage technical integrations of new acquisitions (M&A).

Responsible for all information technology and operations state-wide for a 39,000+ member Association with 16 branch offices.+ Managed technology team to meet organizational needs as defined by user requirements, business strategies, policies, and goals of the Association. + Developed and managed the annual IT budget, and negotiated with and managed vendors.+ Transformed technology from two servers in a room to a modern IT architecture and infrastructure including statewide WAN, on-premise servers, virtualization, and cloud solutions.+ Co-developed a data-oriented strategy for the CEA’s reorganization. Approach combined Comms, IT, and Research. Hired a data scientist. Performed evaluations of existing company data and collection processes, and reported the results to C-level and field staff.+ Architected and managed CEA’s online re-branding. Directed a Web/Applications Developer in the creation of a member-only e-commerce web portal.+ Part of nationwide leadership team involved in the development of a Salesforce CRM membership database. Reviewed RFPs and vendor presentations, and developed requirements. Led a 13-member team on the state-wide (CEA) adoption/implementation of the national Salesforce CRM.+ Provide hands-on technical support as needed.

All Covered - Denver is an IT Technology Consultant firm that provides IT managed services for small and medium-sized businesses (SMB). Provided a full range of remote and onsite IT and end-user consulting, and implementation services for SMB’s. Performed disaster recovery planning, systems and application procurement and installation, vendor management, desktop and server support, network design, and implementation. Clients’ industries included law firms and lawyers, medical practices, accounting firms, financial, construction and architectural firms.

Pyramid Technology Group was an IT Technology Consulting firm serving SMB’s in St. Louis and Illinois. Performed initial role as IT Consultant providing a full range of remote and onsite IT and end-user consulting and implementation services for SMB’s. Secondary role as manager of internal helpdesk support service and on-call client scheduling for consultants. Performed desktop and server support, active directory builds, satellite WAN support, security/virus infection removal, and onsite technology training. Clients’ industries included legal, financial, manufacturing, HR, construction, and unions.

Nestle Purina is a global Fortune 500 company that produces and markets pet food. Served as Server Administrator to manage and maintain Purina’s Windows server datacenter. Provided on-call 24/7 support. Implemented and maintained a Microsoft Windows server infrastructure serving over 5,000 users in the global enterprise. Built servers and assisted the E-mail Team migrate from Lotus Notes to Microsoft Exchange. Managed and maintained Global Dial-up RAS Server (pre-VPN implementation) for connectivity to Australia division.

Systems administrator for in-house application developers, and IT consultant for small and medium-sized businesses. Supported in-house network, servers, programmers, and remote users for PC setup, software implementation, e-mail and ISP connectivity, and basic PC operation. Performed billable on-site computer consulting and support for WBA clients. Helped lead Y2K project work for financial client. Clients included Edward D. Jones, non-profit union healthcare, and banking. Implemented and designed first company email system using Microsoft Exchange. Completed MCSE, A+, and Novell Administration certifications.