Jeffrey Chu Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

Oslo, No

- Achieving company sales targets for cloud solutions ( i.e., Azure) nett new business.Translating vision into target state architectures and developing pragmatic roadmaps to support delivery of major strategic projects.- Leading commercial discussions and performing strategic reviews, driving the delivery of immediate outcomes and championing the adoption of Public cloud (i.e. : remote desktop services , data analysis, hybrid-cloud management ) - Liaising with solution team for proper design (i.e., VNets, Subnets, NSGs, Application Gateways, and firewalls) with respect to the application deployment model.)

- Proactively seek effective approaches to guide our customers on their journey to the cloud, ensuring that they are trusted advisors in the space.- Guide and collaborate with customers in developing good quality detailed designs and implementing quality solutions aligned to target architecture and best practices in operations.

Richardson, Texas, Us

Richardson, Texas, Us

- Drive professional services sales in SLA support, Managed services and network deployment.- Develop and implement strategies for growth of service sales in APAC- Manage key account clients in the region, building relationships and maintaining dialogue to pro-actively identify opportunities for service sales, based on customer needs;- Manage RFP/RFI and key contract T&C negotiation.- Manage a team and kicked off the 4G/5G microwaves products and services delivery to SingTel Optus, after contract successfully being awarded to Ceragon in Q2 Y2019.

Shenzhen, Guangdong, Cn

I joined Huawei in 2007 and earned a series of promotions throughout my tenure—3 promotions in under 10 years—for building strong client relationships through open communication channels and demonstrating an evolved subject-matter expertise in telecommunications pre-sales and business operations.As Senior Service Solutions Manager, I direct a 9-member technical team in the creation and delivery of customised operational networks for clients in diverse industries throughout Australia. In addition to the technical aspect, I play a key role in initiating and managing all stages of the pre-sales cycle, working strategically—and enthusiastically—with clients to develop focused action plans in alignment with business and operational objectives.Through this approach, I earned a reputation as a trusted technical advisor both internally and externally by generating ideas, proposing solutions and driving change at the regional and national levels.-Facilitated the tender management process, effectively managing obligations on both sides to save time and effort while highlighting the benefits of partnership in terms of business strategies and procedures.-Consistently achieved sales KPIs and exceeded multimillion dollar revenue targets annually.-Challenged to lead several projects with both private and public service entities that adapted existing solutions to operational needs and decreased business expenses.Through these experiences, I enhanced my communication and relationship management skills to overcome stakeholder resistance and illustrate the value-added benefits of the program and solution, which in turn has resulted in the organisation earning numerous multimillion-dollar contracts with leading industry players

Shenzhen, Guangdong, Cn

This role mainly responsible for the following: - Accountable for all maintenance contract P&L and renewal - Optus, VHA and integrated accounts- PIC for all major network fault(s) - Transmission and Radio, restoring operations promptly with minimal adverse impact on business operations.- Drive and lead customer relationship and staff management duties- -Develop and nurture successful client relationships building trust and achieving client objectives.- Ensure best practice and compliance with OH&S requirements.Project(s): Optus , VHA Mobile and Transmission Network Level 3 Vendor Support

Shenzhen, Guangdong, Cn

- Meet or exceed agreed service levels (including system availability and service response targets).- Manage the process ( under ITIL framework) of restoring operations as quickly as possible with minimal adverse impact on business operations (incident management).- Make use of knowledge and experience gained across service lines to drive out efficiencies.- Coaching Product SMEs ( including Huawei DSLAM , DWDM ; 3G mobile , Data com support team)Project(s) : Optus Radio Access and Transmission Network

Shenzhen, Guangdong, Cn

- Fault troubleshooting - Huawei RNC BSC6810 and Node B DBS3800 technical issues - Create and review high-level design documents - Develop and maintain test plans and specifications ( Upgrade and fix patch testing ) Project(s) : RAN 10 Upgrade , extended cells implementation

Kista, Stockholm, Se

- Network surveillance, troubleshooting in NOC for Hutchison 3G RAN network- Analysis and verify critical/major network fault and correlated to their root cause in network level- Collaborate with other Technical specialists in other domains (ie: CORE / Transmission / Content & Application) to resolve the critical faults.- End to end management of main Ericsson equipment in IP CORE network - SGSN/ PDP /GGSNProject(s): Hutchison 3G Managed Service

Kista, Stockholm, Se

Being part of the network control centre and working alongside field maintenance teams to assist in providing real time analysis of faults / CPD Tickets.

Chicago, Il, Us

First-line Technical support aims at - Resolving any phone application issues.- Explaining phone and applications new features and functions- Answering approximately 20-25 calls a day

Bachelor, Data Communication

Graduate Certificate Of Coporate Management, Coporate Management