Jeff Michaud Email & Phone Number

California, United States

San Jose, California, United States

• Directed a team of internal direct reports as well as representatives from external agencies and consulting firms in driving digital communications functions, grassroots campaigns, and policy research to influence and advocate for potential changes in e-commerce legislation by governments around the world.• Assisted multiple regional teams of lobbyists, providing resources, collateral, and advocate insights to support e-commerce discussions with legislators.• Managed all seller/customer advocacy programs that consisted of recruiting and interviewing sellers from around the world, training sellers on e-commerce public policy, and launching various programs to connect these sellers with their legislators both live and virtually.

San Jose, California, United States

• Promoted to the Director role for applying marketing and communications best practices as a member of the External Affairs team within the eBay Global Government Relations (GR) organization.• Spearheaded initiatives to upgrade digital tools, revamp communications programs, and improve advocate recruitment to better support policy goals affecting all major business units.• Brought innovation to all eBay Political Action Committee (PAC) activities by moving to a digital platform, creating a targeted, employee-only website that directly contributed to doubling the number of PAC participants within the first year.• Developed and implemented Advocacy Toolkits for customers, allowing for more freedom and flexibility in advocating for company issues, greatly expanding policy outreach activities and impact.• Created distinct multi-language public policy microsites for each of the major business units across multiple international hubs, offering the opportunity to push local and regional policy agendas in local languages.

San Jose, California, United States

• Earned status as a full-time employee following work as a contractor from 2007 to 2008, supporting multiple digital brand development and internal communication initiatives that were a first for the company.• Developed an evergreen Brand Architecture and full suite of brand guidelines used across both corporate and co-branding opportunities, delivering greater brand consistency across all global communication channels, including marketing, strategy, communications, and the company website.• Oversaw all brand training and communication with global teams, traveling on-site to deliver hands-on instruction sessions to communications personnel all over the world to secure buy-in on the rebrand initiative.

San Jose, California, United States

• Owned consultative relationships with Fortune 500 clients, offering insights regarding business development, integrated marketing, branding, and performance measurement and analysis.• Assumed responsibility for managing programs, driving overall strategy while guiding daily operations and procedures regarding budgeting, brand integration, and reporting in alignment with client expectations.

Austin, Tx

Master Of Business Administration – Mba, Concentration In Marketing

Bachelor Of Science – Bs, Public Communications