Jeffrey Derousse Email & Phone Number

St Louis, Missouri, United States

• Provide successful Enterprise Network Operations through project requirement validation and management of global network installations. • Successfully manage implementation of multiple concurrent Enterprise Network Infrastructure and Cloud projects totaling over $3 Million. • As a team lead ensure successful execution and completion of over 30 active projects totaling over $15 Million by tracking progress, auditing, conducting training and ensuring compliance to regulations.• Develop procedures, train project managers, coordinate project dissemination, and monitor all aspects of the lifecycle of projects.• Provide readily available resources with network available collaboration tool to ensure proper workflows, templates, and other helpful business information.

• Executed centralized management of the Department of Defense Information Network (DoDIN) in the Network Operations Center (NOC) by overseeing and coordinating the troubleshooting and repairing of hardware and software issues in Optical and IP networks.• Validated Cybersecurity incidents and successfully mitigated the attacks by assigning threat signature blocks to the appropriate cyber analysts.• Led globally dispersed teams to include military members, technicians, engineers, and commercial communications providers in troubleshooting outages and degradations ensuring successful network operations.• Developed joint Tactics Techniques & Procedures (TTPs) with Combatant Command (COCOM) partners.• Brought Defense Information Systems Agency (DISA) leaders, mission partners, and customers together for diagnosing enterprise outage and degradations. Ensured restoration of communications from initial verification of outage through validation of communications on optical and electrical technologies.

Shiloh, Il

• Coordinate and execute Transport and IP service oriented fault isolation with Transport technologies such as ODXC, MSPP, and other Optical Transport Network technologies as well as commercial lease circuits and trunks to perform root cause analysis and ensure Transport and IP customer services.• Utilized system diagnostic and maintenance tools to analyze network data, monitor alarms, and pull performance metrics to verify optimal performance and availability, thus ensuring SLA’s were maintained.• Monitor, analyze, troubleshoot, and coordinate circuit restoration for Trans-Oceanic Trunks/Submarine Fiber Optic Cable systems.

St. Louis, Mo

• Interfaced with customers for receiving multi-layered complex business requests relating to modifications to diverse programs where I evaluated the business need, determined resources needed to accomplish need, formalized request for various other teams responsibilities, and maintained administration and control of projects until completion.

Columbia, Il

• Responsible for leading a team of 11 staff with direct impact to over 700 people weekly.• Led staff in direction, oversight, and accountability in regards to project approvals, scope, budget, milestones, and execution to successful completion.• Develop and give presentations to board and team members using Microsoft PowerPoint, Word, and other visual means. Create regular reports showing key performance measurements (KPMs).• Administered acquisition programs and projects. Conduct research to determine best program and maintain electronic files to track and compare options. Communicate with stakeholders determining best options available to meet program requirements.

Red Bud, Il.

Information Technology

Sql

A.A.S., Computer Information Systems

Activities and Societies: Phi Theta KappaHigh Honors. National Deans List 2002 and 2003