Jeffrey Grimm Email & Phone Number

Battle Creek, Mi, Us

Kalamazoo, Michigan, Us

Battle Creek, Michigan, Us

* Maintain, upgrade, and tune Cisco Wireless infrastructure property-wide* Deploy and administer Cisco Security products such as Umbrella and Secure Network Analytics (Stealthwatch)* Spin-up virtual servers and configure them to specifications prescribed by the vendor* Collaborate with other groups within the IT Department to troubleshoot network issues for individual users as well as wide-spread outages* Provide and maintain remote access solutions such as Anyconnect VPN and SecureLink for employees and vendor support teams* Prepare documentation in support of new technologies vetted by the Network Operations team to be presented to management

Kalamazoo, Mi, Us

* Serve as the primary engineering resource for projects ranging in scope from single device implementation to complete network refresh* Configure firewalls, routers, and switches according to Secant standards prior to adding customer specific configuration* Build ACLs, site-to-site tunnels, and remote-access VPN on firewall equipment as requested by the customer* Maintain customer switching infrastructure by providing proactive and reactive support via NMS and ticketing systems* Dedicated on-site and on-call network resource for large customer* Escalation point for issues that cannot be resolved by the service desk

Basking Ridge, Nj, Us

Support the US Army Reserve Command network by doing the following:* Troubleshoot physical LAN connectivity for end-users including cabling and isolation of faulty network hardware* Inspect and/or apply correct VLAN trunking and access port configuration to core, distribution , and access switches * Ensure port-security is enabled on switchports in order to mitigate unauthorized network access* Utilize Verizon’s Integrated Testing System (ITS) to analyze customer T1 Circuits for errors and fault conditions* Refer last-mile circuit issues to the LEC to correct circuit faults and equipment failures* Monitor enterprise network for site outages and respond according to SLA* Create DHCP reservations for network devices such as printers, computers, and digital scanners* Recommend upgrades and topology changes to the network engineering and implementation teams * Participate in the ongoing development of process and procedural documentation

Arlington, Va, Us

* Provide monitoring solutions for systems spanning multiple teams through the implementation of SolarWinds Orion and System Center Operations Manager. * Assist in the change management process by reviewing requests for change and ensuring that all necessary documentation is included before submitting to the designated approver.* Seek out requirements from functional team members and translate into solutions for systems monitoring.* Create rules and two-state monitors in order to provide comprehensive monitoring of software processes and application errors using SCOM 2007 R2.* Attain in-depth knowledge of Windows NT Event Logs and X-path variables to facilitate granular notifications to systems and applications teams.* Participate in the implementation of IBM Tivoli to aggregate monitoring feeds to provide correlation of events.

Ashburn, Virginia, Us

* Provide Tier 2 tech support to a customer base of 22,000+. * Monitor all network devices across 15 markets and respond immediately to network issues as they arise. * Provide IT support for all employees. * Develop written or unwritten policies and procedures that help to streamline fundamental business processes. * Document network maintenance and ensure that the proper notifications are sent. * Report directly to the Director of Network Operations and CIO.

Muncie, In, Us

* Installation of WiMax infrastructure including base stations and customer-premises equipment* Conduct testing with research team to determine the viability of the WiMax technology* Repair and/or replace faulty hardware for wireless point-to-point links* Research up-and-coming wireless technologies

Fort Wayne, Indiana, Us

* Configuration of Windows 2000 Server and Windows Server 2003 systems* Development of internal Web applications to increase business process efficiency* Deployment and administration of Exchange Server 2003 in a small business environment* Installation of network infrastructure and configuration of network devices

Master Of Science, Information And Communication Sciences

Bachelor Of Arts, Information Systems