President and principal partner/owner of Behind The Scenes Management Inc. We are a management company that operate several Tim Hortons QSR locations in Ontario, Canada, specifically in the Hamilton Mountain and Stoney Creek areas. We provide innovative leadership development programs and business systems for small businesses and franchise organizations. Our goal is to assist in the strengthening of team culture, leadership skill sets and business strategy systems - with the end goal of an effective business team and profitable business model.With over 35 years of experience in all disciplines of the hospitality industry, it has offered several humbling moments and infinite opportunities to learn and grow. Recognizing the journey is an opportunity to learn, grow and succeed allows us all to see the opportunity ahead of us. The key is to embrace the journey and leverage the opportunities.Specialties: Leadership, Training, Coaching, Network Marketing, Operational Systems. QSR Industry Expert, Franklin Covey Facilitator