• Led a team of six full-time admissions counselors that processed 10,000+ applications per cycle,enrolling and retaining an incoming class of well over 2000 freshman and transferundergraduates each year. Built strong team relationships, providing training, coaching, andresources to help them succeed. Regularly reviewed team member performance and soughtopportunities to both reward exceptional performance, while also offering additional guidancewhen needed.• Analyzed historic enrollment data and prospective student trends to guide admissions teamin utilizing in-person and virtual admissions events, as well as phone, SMS, and emailcampaigns that increased retention of continuing students, as well as stabilized andincreased the size of the freshman class, despite an industry-wide downward trend incollege enrollment.• Delivered informative and engaging presentations and responded to challenging inquiriesfrom diverse audiences, both on and off campus, including high school counselors,professionals, teachers, families, and occasionally VIP groups such as principals andacademic leaders. Co-presented on the topic of career outcomes in the arts and media forover 400 admissions professionals at the IACCAC Transfer Summit in 2020.

Primary college liaison working directly with high school counselors and student advocates,championing the value of creative education for best-fit freshman students. Developedrelationships with high schools and community colleges to increase the college's visibilityand attract a diverse pool of applicants.• Fostered professional working relationships with departments from across the college to assistin knowledge transfer to the admissions teams. Analyzed admission metrics from top feederhigh schools to strategically position the college as the destination for students in thecreative arts, media, and communications.

• Assisted with day-to-day training of newest admissions counselors by providing jobshadowing opportunities when conducting admissions counseling appointments withprospective students and their families, as well as when presenting in high schools and atcollege fairs.• Created and hosted a series of events collaborating with Chicago art galleries andperformance spaces to showcase creative work of high school students. FacilitatedColumbia faculty and prospective students in fostering positive relationships.• Communicated Columbia College’s mission, history, and value to encourage students toapply. Used various admissions software to track and evaluate potential students throughenrollment. Conducted comprehensive reviews of admissions applications and madeundergraduate admissions decisions.