Jeff P. Email & Phone Number

Thurston, England, United Kingdom

Leading the sales, business development & solution engineering teams globally. Key relationship developer & major deal lead.Upstream Works is an industry leading, enterprise class omni-channel desktop and integration platform that is deployed into some of the worlds leading brands to allow them to deliver customer service excellence while increasing efficiency and reducing cost.

Needham Market, England, United Kingdom

Helping with sponsorship fundraising & providing commercial & technology guidance to Needham Market Football Club that plays in the Step 2 football league (North Division). Needham Market Football Club has a thriving post 16 academy, womens and disability provision that serves the local & regional community.

Follow Ipswich Town up & down and support my talented son on his football journey.

Cambridge, United Kingdom

Leading the sales and commercial team on a global basis for Speechmatics - The worlds leading ASR provider.Strategy planning, sales transformation, organisational design, routes to market, sales forecasting, performance management, customer delight, cross functional integration and executive reporting.

London, United Kingdom

Leading the strategy of the team across the EMEAR & APAC regions for UpstreamWorks.Upstream Works deliver exclusively through leading, highly skilled partners, my role is to ensure that partners have the correct support from my team to allow them to deliver an amazing solution to end clients when deploying the UpstreamWorks suite of solutions and services.I am also engaged with partners and end clients to provide thought leadership and deliver and demonstrate "the art of the… Show more Leading the strategy of the team across the EMEAR & APAC regions for UpstreamWorks.Upstream Works deliver exclusively through leading, highly skilled partners, my role is to ensure that partners have the correct support from my team to allow them to deliver an amazing solution to end clients when deploying the UpstreamWorks suite of solutions and services.I am also engaged with partners and end clients to provide thought leadership and deliver and demonstrate "the art of the possible" to allow organisations to design, deliver and support world-class CX capabilities via the demonstration of keep business outcomes to fast track sales cycles.Things I am proud of thus far within this role:1. Building a great team2. Building a market leading proposition & GTM strategy (Marketing, Partner, Sales & Customer Success)3. Creating “groundswell” in a short space of time to not just challenge but fully disrupt longterm competition Show less

London, United Kingdom

Assisting the VP Global Sales to deliver the partner sales strategy across EMEAR to provide controlled, long term growth throughout the region for Upstream Works.

Winnersh Triangle

6 month contract to transform the sales team through the Lyceum buyout and advise the board on optimum structure for success, revise renumeration plans for all sales staff and work with marketing and product leads to transform the Timico proposition to reflect the emerging requirement to transform from an ISP into an MCSP.Prepare the foundations for an incoming permanent sales & marketing director.

London, United Kingdom

I was Director - Group Vendor Alliances & Supply Chain Services at Daisy Group Ltd.As part of my role, I am responsible for: Group Vendor Alliances - Responsible for the Daisy Group Vendor Alliance relationships to ensure that we are every vendor partners favorite route to market.Supply Chain Services - Build a £200m Supply Chain Services business that covers all 5 divisions of the Daisy Group - Full P&L responsibility and control of all functions within this… Show more I was Director - Group Vendor Alliances & Supply Chain Services at Daisy Group Ltd.As part of my role, I am responsible for: Group Vendor Alliances - Responsible for the Daisy Group Vendor Alliance relationships to ensure that we are every vendor partners favorite route to market.Supply Chain Services - Build a £200m Supply Chain Services business that covers all 5 divisions of the Daisy Group - Full P&L responsibility and control of all functions within this division.My role encompasses sales, marketing, partner program design, product design, product support, finance and logistics + Inclusion in overall company journey design and delivery to 5000+ staff. Show less

London, United Kingdom

Following the acquisition of Damovo & Pheonix IT by the Daisy Group a new £200m division (Daisy Corporate Services) has been created.I was managing 2 sales managers,18 direct reports and the P&L of the targeted £50m goal of the Commercial Team with daily working relationships with pre-sales, marketing and product development.

London, United Kingdom

My role at Damovo was sales leader of the commercial team which contributors around 75% of the revenue of the UK business. I was managing 8 direct reports and the full P&L of the targeted £25m goal of the Commercial Team + management of demand generation within marketing.Damovo was acquired by Daisy Group and an extensive re-org saw 11 sales leaders apply for 1 job - I was delighted to be the successful candidate.

London, United Kingdom

My role at Touchbase (renamed to Natilik following an MBO) was Account Director dealing with Enterprise and Commercial customers with an average deal size of ~£500K+ - While at Touchbase I was the first sales person to sell a Cisco PCCE based Contact Centre globally as well as selling the first deployment of Cisco Finesse in EMEAR. I also delivered countless LAN, Data-Centre, Security, WAN, Contact Centre and Collaboration solutions.Main accounts dealt with were - Office Depot, CSR… Show more My role at Touchbase (renamed to Natilik following an MBO) was Account Director dealing with Enterprise and Commercial customers with an average deal size of ~£500K+ - While at Touchbase I was the first sales person to sell a Cisco PCCE based Contact Centre globally as well as selling the first deployment of Cisco Finesse in EMEAR. I also delivered countless LAN, Data-Centre, Security, WAN, Contact Centre and Collaboration solutions.Main accounts dealt with were - Office Depot, CSR (Cambridge Silicon Radio Plc) Virgin Active, CT Capital, Everest, Skanska, Scottish Prison Service Show less

Emea

I worked as an independent consultant and developed business opportunities to join with selected enterprise software vendors to deliver transformational customer experience solutions. Vendors worked with are the likes of Avaya (telecom & multi channel contact centre), Talisma (interaction management), CosmoCom (hosted contact centre), Vocalcom (hosted contact centre), BT (network), Netsuite (CRM & ERP), salesforce (CRM & sales automation) , whos-on (Chat) + a host of other point… Show more I worked as an independent consultant and developed business opportunities to join with selected enterprise software vendors to deliver transformational customer experience solutions. Vendors worked with are the likes of Avaya (telecom & multi channel contact centre), Talisma (interaction management), CosmoCom (hosted contact centre), Vocalcom (hosted contact centre), BT (network), Netsuite (CRM & ERP), salesforce (CRM & sales automation) , whos-on (Chat) + a host of other point solutions where required as well as technology resellers and system integrators.I have continued working with a number of historic accounts from my past career positions as well as new accounts such as AS Roma football, InterMilan football, Swiss Air, Cern, Dupont, BAA, Northface, Dynastar & Festo to name just a few.My main focus is working in the interaction management space to ensure my clients can deliver amazing customer experiences to their customers.I am also engaged in independent consulting opportunities in a pre-sales & direct sales role which include working with specific vendors and also opening new markets - I also worked on several JV's and successfully (and unsuccessfully!) helped take businesses from start-up to either sale or closure. Show less

Emea

Talisma is a leading multi channel service provider. I had responsibility for sales staff, business partners Pre-sales, marketing and direct customers in UK, Italy, Spain, Portugal & France working on a direct sales & pre-sales basis. Accounts dealt with included Bank of Scotland, Vodafone, First Group, Danone, Betfair, Xchanging, Getty Images & Starbucks. I was frequently travelling to both my covered geography as well as the HQ in Seattle and the development centre in India.I… Show more Talisma is a leading multi channel service provider. I had responsibility for sales staff, business partners Pre-sales, marketing and direct customers in UK, Italy, Spain, Portugal & France working on a direct sales & pre-sales basis. Accounts dealt with included Bank of Scotland, Vodafone, First Group, Danone, Betfair, Xchanging, Getty Images & Starbucks. I was frequently travelling to both my covered geography as well as the HQ in Seattle and the development centre in India.I was extensively involved in gaining both functional & technical requirements, building custom demos and closing new business - This was a really hands-on role due to the main resources being either US or India based.Average deal size was around £250K Show less

Reading, United Kingdom

Working for major accounts such as Halifax, Cadburys, Provident Group, Ventura, Broad System, Grattan, Ideal Shopping, Nottingham Building Society, Fasthosts & NHS. Within the business I gained extensive understanding of selling & supporting truly global businesses.Previously I worked for ML Integration who were a specialist system integrator and acquired by C&W.Vendors worked with included - Rockwell, Lucent, Cosmocom, Mercom, Quintus, Witness & Mosaix as well as C&W’s… Show more Working for major accounts such as Halifax, Cadburys, Provident Group, Ventura, Broad System, Grattan, Ideal Shopping, Nottingham Building Society, Fasthosts & NHS. Within the business I gained extensive understanding of selling & supporting truly global businesses.Previously I worked for ML Integration who were a specialist system integrator and acquired by C&W.Vendors worked with included - Rockwell, Lucent, Cosmocom, Mercom, Quintus, Witness & Mosaix as well as C&W’s full suite of network based solutions.Average deal size was around £500K although larger projects on termed frame-works would be far higher values. Show less

Within Canon I worked on national accounts selling call centre and enterprise PBX solutions. I was also Canons UK internal advisor for all telecom and call centre technology and was responsible for specifying all internal solutions.While at Canon I also was involved in a skills transfer to Siemens where I worked on enterprise and government accounts.Vendors worked with included Lucent SDX, Siemens, Panasonic, Front-Range, AVT & NitsukoMain accounts worked on were 3663… Show more Within Canon I worked on national accounts selling call centre and enterprise PBX solutions. I was also Canons UK internal advisor for all telecom and call centre technology and was responsible for specifying all internal solutions.While at Canon I also was involved in a skills transfer to Siemens where I worked on enterprise and government accounts.Vendors worked with included Lucent SDX, Siemens, Panasonic, Front-Range, AVT & NitsukoMain accounts worked on were 3663, various government, Remploy, Europcar, OMX, Triton, Glaxo & Cofunds.Average deal sizes around £50K Show less

London, United Kingdom

Selling telecom solutions into the square mile. This was a pure new business role withcold calling, appointment booking, proposal writing & deal closing. Very fast paced, very city 1990’s environment! Working mostly with small (20-250 person) trading firms and city based solicitors & accountancy practices. Vendors worked with included Alcatel, Lucent, Toshiba, HP & Front-Range.Average deal size around £40K

Ipswich, United Kingdom

Working on R&D projects within the fibre optic division of HP (formly BT & Dupont) developing submarine pump lazer technology that now supports much of the sub sea communications infrastructure around the world.My role involved the testing and modification of fibre lens technology to provide maximum signal throughput within the pump lazer assembly. This was a purely technical role although regular involvement in presentation and reporting was required to the senior product development… Show more Working on R&D projects within the fibre optic division of HP (formly BT & Dupont) developing submarine pump lazer technology that now supports much of the sub sea communications infrastructure around the world.My role involved the testing and modification of fibre lens technology to provide maximum signal throughput within the pump lazer assembly. This was a purely technical role although regular involvement in presentation and reporting was required to the senior product development team. While with HP I was released for various study opportunities in both UEA & Suffolk University and gained knowledge that eventually equaled a degree level understanding within electronic engineering. Show less