Dr. Robert Jeffrey Fairbanks Email and Phone Number
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๐ ๐๐น๐๐ถ-๐ฎ๐๐ฎ๐ฟ๐ฑ-๐๐ถ๐ป๐ป๐ถ๐ป๐ด, ๐๐ถ๐๐ถ๐ผ๐ป๐ฎ๐ฟ๐ ๐๐๐ฟ๐ฎ๐๐ฒ๐ด๐ถ๐๐ ๐๐ถ๐๐ต ๐ฎ ๐ฐ๐ฎ๐ฟ๐ฒ๐ฒ๐ฟ ๐ต๐ถ๐๐๐ผ๐ฟ๐ ๐ผ๐ณ ๐๐๐ฐ๐ฐ๐ฒ๐๐ ๐ฑ๐ฟ๐ถ๐๐ถ๐ป๐ด ๐๐ต๐ฒ ๐ฝ๐น๐ฎ๐ป๐ป๐ถ๐ป๐ด, ๐ฑ๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐, ๐ฎ๐ป๐ฑ ๐ถ๐บ๐ฝ๐น๐ฒ๐บ๐ฒ๐ป๐๐ฎ๐๐ถ๐ผ๐ป ๐ผ๐ณ ๐๐ง ๐๐๐ฟ๐ฎ๐๐ฒ๐ด๐ถ๐ฒ๐.I am Jeffrey Fairbanks, an Information and Technology Leader with 20+ years of experience leading transformational IT initiatives, executing large-scale technology projects, and steering cross-functional teams. My expertise lies in optimizing global IT infrastructures across multiple sectors and verticals. Additionally, I am a Subject Matter Expert in unified communication systems, broadcast technology solutions, and virtual collaboration platforms. Throughout my career, I have earned a reputation for being a collaborative and influential business partner who serves as a bridge between business and technology. I have also established a track record of success delivering solutions that result in long-term cost and performance efficiencies. In my current role as the Global Head of IT Operations, Support and Collaboration Solutions, I spearhead day-to-day internal corporate operations and oversee multiple global departments. The leadership I have delivered has resulted in significant improvements, including the recovery of approximately 15,000 hours of productivity, streamlined support, and enhanced error resolution. A summation of my skills and strengths include:โ Global IT Infrastructuresโ Process Developmentโ IT Operations, Governance, and Policyโ Large-Scale A/V Productionโ People Developmentโ Cybersecurity Strategyโ Data Analyticsโ Program Administrationโ Network Managementโ Relationship Managementโ Framework Supportโ Information Managementโ System Automationโ Software Development Life Cycleโ Enterprise Technology Strategyโ Website Developmentโ Project managementI truly enjoy adding value and accelerating innovation in the technology and leadership space while making a difference in the world. I look forward to connecting with other like-minded professionals on LinkedIn. Feel free to message me or contact me via Linkedin messaging.
Nbcuniversal
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Senior Vice President And Global Head Of Workplace OperationsNbcuniversalNew York, Ny, Us
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Senior Vice President & Global Head Of Workplace OperationsNbcuniversal Jul 2024 - PresentNew York City, Ny, UsWorkplace Operations is a global enterprise IT organization that delivers a comprehensive suite of services across three core operational domains: Enterprise IT Operations, Unified Communications & Collaboration Operations, and Operational Intelligence. Our offerings include traditional IT support, Audio Visual Services, Executive Support, Event Operations, Production Technology Services, Project Management, Business Intelligence, Incident Management, and Platform and Knowledge Systemsโall strategically organized to ensure seamless operations across the entire NBCUniversal portfolio.As the Senior Vice President & Head of Workplace Operations, I am responsible for leading and advancing the operational excellence and continuous improvement of the Workplace Operations portfolio of services across NBC, NBC News, NBC Sports, Peacock, Universal Pictures, Universal Studios Hollywood, Fandango, DreamWorks, Focus Features, Telemundo, USA Network, SYFY, MSNBC, CNBC, and NBC Local Stations. -
Vp & Head Of Workplace Experience - Operations & TechnologyNbcuniversal Oct 2022 - Aug 2024New York City, Ny, UsWorkplace Experience is a global IT organization that provides traditional IT/ Desktop Support, Audio Visual Services, Executive Support Services, Event Support Services and Production Technology Services across all NBCU brands The VP & Head of Workplace Experience is responsible for the IT operations and continuous improvement of all corporate technologies used by all NBCU affiliated brands Including: Bravo, CNBC, E!, MSNBC, NBC, Oxygen, Peacock, SYFY, Telemundo, Universal Kids, Universo, USA, NBC Sports, NBC Olympics, NBC News, Universal Studios Parks, and owned stations.
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Vice President - Us East, Eurasia & Latam It Operations - Workplace ExperienceNbcuniversal Nov 2021 - Oct 2022New York City, Ny, UsResponsible for the operations and continuous improvement of all corporate technologies used to support US East, Eurasia, Latam & Telemundo IT operations. Including all NBCU & Telemundo film brands, TV entertainment productions, NBC Sports, NBC Olympics, NBC News, MSNBC, CNBC, Universal Studios and owned stations. A division head and direct report to the CIO, this executive leader also supports IT services for the corporate headquarters at 30 Rockefeller Plaza and key business functions including HR, Finance, Communications and Legal.
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Vice President - Us East It Operations - Workplace ExperienceNbcuniversal Jun 2021 - Nov 2021New York City, Ny, UsResponsible for the operations and continuous improvement of all corporate technologies used to support the East Coast Operations of: All NBCUniversal film brands, TV entertainment productions, NBC Sports, NBC Olympics, NBC News, MSNBC, CNBC and owned stations.
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Global Head Of It Operations, Support And Collaboration SolutionsBloomberg Lp Apr 2019 - Jun 2021New York, Ny, UsIn 2019 I was promoted to spearhead the day-to-day internal corporate IT operations of Bloomberg, L.P. In this role, I provide consultation and analysis in designing IT solutions and services. I also deliver strategic leadership and direction to Global Service Desk, Global Security, Global Mobile Technology, Global Project Management, Global Audio/Visual Technology, Global Collaboration Solutions, and Global Incident Management Departments.โข Captured 10,000 hours of productivity by automating 90% of employee new hire and exit tickets.โข Increased automation of software installations from 2% to 41% -- retrieving 5,000 of productivity. โข Improved 1-hour issue resolution by 63% (200% improvement over 2017) and first-touch resolution by 74% (20% improvement over 2017).โข Resolved errors related to employee movement โ resulting in increase in success rate from 87% to 98% through automation of process. -
Global Head Of It OperationsBloomberg Lp Aug 2017 - Apr 2019New York, Ny, UsAs the Global Head of IT Operations and Support, I led the IT Operations Group that supported Bloombergโs 19,000 employees, 280,000 PCs, 120,000+ network nodes, and 500,000 guests throughout 170+ offices across 73 countries worldwide. โข Successfully led global migration of 30,000 assets from Windows 7 to 10.โข Reduced average outage time by 71% through instituting new incident management and change control processes.โข Slashed first-touch resolution time from 30 minutes to 90 seconds through creation of custom help widget linked to customer support. โข Cut management documentation by 80%, reduced problem resolution cycle-time from 6 months to 2 months, and saved $344K in annual downtime costs by building custom incident management tool.โข Measured and benchmarked operational baseline that was focused on delivering improvements across operational domains through universally understood series of comprehensive indicators with creation of a suite of KPIs.
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Global Head Of Av & Media TechnologyBloomberg Lp Sep 2013 - Aug 2017New York, Ny, Usโข Built high-performing, award-winning global A/V team that supported 4,900+ VIP events annually, managed 8,000+ digital signage assets worldwide, and led redesign/construction of $67M+ in AV projects.โข Captured cost savings by reducing total annual cost of UC ownership by $2M, room DSP cost by 74%, and avoided costs of $29M+ across Bloomberg ecosystem โข Deployed worldโs largest Layard 1.2mm pixel pitch video wall, worldโs first 98โ 4K Ultra High- Definition television, worldโs largest Planar G2 video wall, the worldโs largest private-sector IPTV infrastructure.โข Named as Bloombergโs โGlobal Leader of the Year 2015โ (Bloomberg), โAV / IT Team of the Year 2016โ (AV Magazine), โAV/IT Professional of the Year 2017โ (AV Magazine).
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Captain | Battalion S6 Officer | 501St Explosive Ordnance Disposal BattalionNew York Army National Guard Jun 2020 - May 2021Latham, Ny, UsBattalion S6 Duties and ResponsibilitiesThe S6 is a primary staff officer within a battalion. They work directly for the Battalion XO and they work very closely with the Battalion S3 and Battalion Commander. Here are a few of their primary duties and responsibilities.โข Advise the commander and staff on all communications related issues.โข Develop policies and procedures for the battalion regarding communications.โข Responsible for Electronic Counter-Counter Measures (ECCM).โข Establish and maintain networks within the battalion.โข Work closely with the S3 and XO with the Military Decision Making Processโข Maintain and account for all communications equipment.โข Coordinate with signal units for communications support.โข Supervise operator and organizational maintenance of communication equipment.โข Manage all frequency allocations and assignments.โข Manage and direct communications security (COMSEC).โข Plan, manage, and direct automation systems administration, maintenance, and security.โข Oversee the battalion (LANs) configuration and usage of battalion network capabilities.โข Perform communications reconnaissance to establish retrans locations. -
1St Lieutenant | 101St Expeditionary Signal BattalionNew York Army National Guard May 2013 - Jun 2020Latham, Ny, Usโข Provided signal support to command and control combined armed forces; duties included network operations and management of electromagnetic spectrum. โข Designed and installed data communications networks that employ single- and multi-channel satellite, tropospheric scatter, terrestrial microwave, switching, messaging, video-teleconferencing, visual information, and other related systems.
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2Nd Lieutenant | Assistant Operations Officer - G3 | 53 Troop CommandNew York Army National Guard Jun 2016 - May 2019Latham, Ny, UsDevelop, integrate, and manage training operations and requirements, concepts, policies, plans; and directs operations continuously across TRADOC in support of CG TRADOC, ARFORGEN and the Human Capital Enterprise in order to build a campaign-capable, expeditionary and versatile Army in support of the Joint War-fighting Commander.
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Ocs Candidate ( Honor Grad )New York Army National Guard Apr 2013 - Jun 2015Latham, Ny, UsOfficer Candidate School (OCS) is an intense leadership training program. It's physically and mentally challenging, and not everyone's cut out for it. But those who are accepted-and make it through-agree it's one of the most rewarding experiences of their lives.
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Managing DirectorR3 Property Group Jun 2004 - May 2016R3 Property Group develops, manages and rents three family homes in the greater Boston area. Each unit is designed to maximum energy efficiency and tenant satisfaction. Through the utilization of modern building techniques and quality building supplies; R3 Property Group is able to modernize its buildings with high-tech features while also providing its tenants with units that include all utilities, cable, internet and stainless steel appliances.
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Managing Director, Executive ProducerR3 Music Group Jun 2012 - Dec 2013Executive Producer of Kendall Ramseur's debut album T.I.M.E, Winner of the 2013 Boston Music Awards -
Board MemberUrban Edge Housing Corporation Jan 2010 - Sep 2013Roxbury, Ma Massachusetts, UsI served as a Board Member for Urban Edge โ a community development corporation (CDC) that works in partnership with residents, businesses, and government institutions with a commitment to developing and sustaining stable, healthy, and diverse communities in Jamaica Plain, Roxbury, and surrounding communities in Massachusetts. โข Championed overhaul of entire IT infrastructure that involved migration of all core systems to SaaS-based solutions, implementation of Salesforce CRM solution, and reduction in IT operational costs by 20%.โข Developed and preserved 1,467 units of affordable rental and ownership housing for families. -
Lead Engineer, Unified CommunicationsBain Capital Jul 2010 - May 2013Boston, Ma, UsI provided leadership in the integration of communications infrastructure across the US, Europe, Middle East, Africa, and Asia. In addition to this, I directed and oversaw an engineering team to support global A/V and network operations.โข Oversaw range of A/V and IT production aspects for off-site investor and internal meetings (high-profile events representing $20B+ in potential investments).โข Commissioned $6.5M, 42-room, integrated AV/IT conference infrastructure for corporate headquarters. -
Chief Technology Officer, Managing PartnerMottley'S Comedy Club Sep 2008 - Feb 2012-Winner Best of Boston 2009, Boston Phoenix-Winner Best of Boston 2010, Boston MagazineMottley's Comedy Club at Trinity, a totally different kind of Boston comedy club. Look - this city has one of the most legendary and vibrant comedy scenes in the country. So why should you go see the same old shows with the same three guys? That's where we come in. We're where the old school meets the new school, where bona fide Boston comedy legends share the stage with incredible newcomers from around the country in our one-of-a-kind intimate performance space. The best comics with the freshest acts in the kind of club that launched the Boston scene? A comedy revolution indeed. -
Assistant Vice President, Global Media ServicesState Street Mar 2009 - Jul 2010Boston, Massachusetts, UsOn-Site Field ExpertState Street Corporation, Global Infrastructure ServicesCorporate Audio Visual Services Executive Support ManagerResponsible for the global management of all executive level, corporate wide, audio visual communications, broadcasts, and emergency planning telecommunication bridging support.โข Managed global executive unified-communication broadcasts and technology, including 15-member on-site vendor support team.โข Produced all global Town Hall broadcasts and emergency telecommunication; managed all technology utilized during CEO quarterly Town Hall broadcast to 27,000 employees across 25 countries.โข Designed telephony structure that allowed real-time language translation and global Q&A.โข Created / implemented global SOP manual for all executive-broadcast events; developed and implemented standards for both videoconferencing and telephony interfaces.โข Built new dial protocol that reduced system failure recovery time from 20 to 1.5 minutes. -
Chief Technology OfficerBoston Entertainment Group Mar 2002 - Dec 2009Responsibilities included coordinating all technical aspects of tradeshow production reinforcement, live audio concert support, and touring production support for national touring artists.โข Coordinated all technical aspects of production reinforcement, concert support, and touring production support for national artists; managed payroll, vendor contracts, sales support, and break-fix.โข Supervised regional production of national tours for artists including The Mighty Mighty Bosstones, The Roots, G-Love, Kenny Chesney, Bruce Springsteen, Augustana, Jurassic 5, and Stain.โข Increased profits by 60% within one year by restructuring business lines.โข Developed operational efficiencies to achieve net margins 7.5% above industry standard.
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Director Of Event TechnologyKvl Audio Visual Services Feb 2007 - Feb 2009Yonkers, New York, UsResponsibilities included all aspects of corporate audio and visual sales, setup, and operation. Additional responsibilities include budget forecasting, employee hiring, scheduling, training and concept development from inception to completion.โข Drove all aspects of corporate sales, operations, employee recruitment / development, procurement, vendor management, financial forecasting, and marketing.โข Decreased payroll-to-sales from 42% to 16.5% in less than one year.โข Achieved $1M in YOY sales revenues ($500K / 50% increase) within 12 months.โข Built strategic partnership with local college; designed, implemented, and oversaw new internship program that minimized labor costs. -
Chief Technology Officer, Managing PartnerComedy Lounge Feb 2005 - Feb 2008The Comedy Lounge is Cape Cod's only year-round comedy venue where the public can find the best in stand-up comedy from New York and Boston. Many of the comedians have been seen on Comedy Central, NBC, David Letterman, HBO, Conan O'Brien, and Seinfeld.โข Winner Best of Cape Cod, Cape Cod Timesโข Voted Entertainment Pick of the Week, Cape Cod Times
Dr. Robert Jeffrey Fairbanks Skills
Dr. Robert Jeffrey Fairbanks Education Details
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Columbia UniversityCybersecurity -
Drexel University'S Lebow College Of BusinessCognitive Economics Of Applied Unified Communication Technologies In The Enterprise
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Mit Sloan School Of ManagementStrategy & Innovation
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Massachusetts Military AcademyMilitary Signal/Geospatial Intelligence
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Southern New Hampshire UniversityInternational Business
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Northeastern UniversityBusiness Admin
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Strath Haven High SchoolDiploma
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United Martial Arts FederationsTae Kwon Do
Frequently Asked Questions about Dr. Robert Jeffrey Fairbanks
What company does Dr. Robert Jeffrey Fairbanks work for?
Dr. Robert Jeffrey Fairbanks works for Nbcuniversal
What is Dr. Robert Jeffrey Fairbanks's role at the current company?
Dr. Robert Jeffrey Fairbanks's current role is Senior Vice President and Global Head of Workplace Operations.
What is Dr. Robert Jeffrey Fairbanks's email address?
Dr. Robert Jeffrey Fairbanks's email address is ro****@****uni.com
What schools did Dr. Robert Jeffrey Fairbanks attend?
Dr. Robert Jeffrey Fairbanks attended Columbia University, Drexel University's Lebow College Of Business, Mit Sloan School Of Management, Massachusetts Military Academy, Southern New Hampshire University, Northeastern University, Strath Haven High School, United Martial Arts Federations.
What are some of Dr. Robert Jeffrey Fairbanks's interests?
Dr. Robert Jeffrey Fairbanks has interest in Cisco Telepresence.
What skills is Dr. Robert Jeffrey Fairbanks known for?
Dr. Robert Jeffrey Fairbanks has skills like Networking, Leadership, Video Conferencing, Management, Project Management, Unified Communications, Vendor Management, Av, Telecommunications, Video, Event Management, Strategic Partnerships.
Who are Dr. Robert Jeffrey Fairbanks's colleagues?
Dr. Robert Jeffrey Fairbanks's colleagues are Pamela Blum, Setul Bhatt, Jeff Irwin, Joel Michon, Open House, Arun V, Lily Hooks.
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