Jeffrey Nowak

Jeffrey Nowak Email and Phone Number

Vice President, Software Quality Assurance (SQA) Management @ Upwork
santa clara, california, united states
Jeffrey Nowak's Location
Marietta, Georgia, United States, United States
Jeffrey Nowak's Contact Details
About Jeffrey Nowak

A business professional with extensive experience in the establishment and fostering of successful Software Quality Assurance Centers of Excellence (COE). Solutions-oriented decision maker driving continuous improvement. Partners at all levels with focus on organizational goals. Highly analytical and organized, with strong attention to details. Comprehensive understanding of project and quality benchmark processes and methodologies. Adaptable to fast-paced environments with changing priorities. Proficient in managing multiple projects simultaneously. Proven ability to manage workflow across various initiatives. Advocate for customer expectations. Possesses excellent interpersonal, presentation, verbal and written communications skills. Professional Expertise: • Software Quality Assurance (SQA) Enterprise • Continuous Improvement Program Implementation • Quality Center of Excellence Management and Controls • Organizational Change Management • Domestic and Global Resource Management • Business Intelligence / Data Analytics • Defect Resolution Process Implementation and Management • Quality Assurance Process Auditing and Consulting • Application Release Management • Vendor Management / Service Level Agreement • User Experience (UX) and User Interface (UI) • Software Life Cycle Development (SDLC) Process Management - Agile - Six Sigma (DMAIC) - Lean Six Sigma - Rapid Application Development (RAD) - Capability Maturity Model Integrated (CMMI) - IT Infrastructure Library (ITIL) - Rational Unified Process (RUP) - Waterfall Application Delivery Domains: • Software as a Service (SaaS) • Application Service Provider (ASP) • Independent/Standalone Application • Peripheral Device and Hardware Certification ProgramQuality Management Tools: • Quality Center • JIRA • SharePoint • Discover/Livelink • PMT • Clarity • HP Quick Test Professional • Parasoft SOAtest

Jeffrey Nowak's Current Company Details
Upwork

Upwork

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Vice President, Software Quality Assurance (SQA) Management
santa clara, california, united states
Website:
upwork.com
Employees:
69122
Jeffrey Nowak Work Experience Details
  • Upwork
    Business Quality Consultant
    Upwork Feb 2016 - Present
    Mountain View, California
    • Voice of the Customer (VOC) Management, King Street Labs, LLC; San Francisco, California.• User Interface (UI) / User Experience (UX) Consultant – Passbrains GmbH; Hamburg, Germany.
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  • Bank Of America
    Vice President, Independent Verification / Validation Team Management For Gwbt&O
    Bank Of America Feb 2013 - Oct 2014
    Tucker, Georgia
    Global Wholesale Banking Technologies and Operations (GWBTO) delivers solutions supporting Bank of America’s Global Business to Business financial transaction monitoring services. GWBTO provides business, technical and operational solutions including architecture and strategic deliveries, business management support, global financial transaction management and international monetary risk monitoring.Installed and developed a new multi-tiered Independent Verification and Validation (IV&V) quality group supporting a Business Intelligence Monitoring (BIM) framework for global transaction product initiative.
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  • Bank Of America (Healthlogic System Corp.)
    Vice President, System Integration And Functional Test Team Manager
    Bank Of America (Healthlogic System Corp.) Oct 2008 - Mar 2013
    Tucker, Georgia
    HealthLogic Systems, Corporation (HLSC) provides Software as a Service (SaaS) solutions to healthcare providers advancing their Revenue Cycle Management System (RCMS) with an automated and scalable process. HLSC’s application incorporates intelligence for claims matching and processing with primary and secondary insurance payers. Installed the System Integration and Functional (SIFT) Quality Engineering Group. Incorporated Continuous Improvement standards within the organizational framework. Led Shift Left initiative in collaboration with business partners.
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  • Ld Coach, Llc
    Business Quality Consultant
    Ld Coach, Llc Apr 2008 - Oct 2008
    Marietta, Georgia
    LD Coach developed and produced a line of products that encompassed a multisensory approach for children with learning disabilities, which focused on stimulating existing and establishing new learning pathways to improve translation and retention of text based information.Responsible for the day to day business functions, including oversight of the LD Coach ecommerce website redesign project.
  • Caremedic Systems, Inc. (Formerly, Third Millennium Healthcare Systems, Inc.)
    Manager Of Quality Assurance
    Caremedic Systems, Inc. (Formerly, Third Millennium Healthcare Systems, Inc.) Apr 2001 - Sep 2007
    Decatur, Georgia
    CareMedic Systems, Inc., is an Application Service Provider (ASP) with products focused on the healthcare service claims processing and management. The acquisition of Third Millennium Healthcare Systems, Inc., enabled CareMedic Systems to expand its market offerings through the inclusion of the eFR product suite, providing advanced Revenue Cycle, Denied Claims and Document Imaging Management.Installed and managed the Quality Assurance Department; instituting the enterprise quality policies, protocols and processes. Facilitated the adoption and implementation of key components and best practices from industry benchmark methodologies: Agile, Capability Maturity Model Integrated (CMMI) and IT Infrastructure Library (ITIL). Led the design, development and implementation of the Quality Assurance Center of Excellence (COE).
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  • Tcert Inc.
    Manager Of Quality Assurance
    Tcert Inc. Oct 2000 - Mar 2001
    Tcert provided a web based e-learning system developed on the “e-dapt” proprietary platform based on Artificial Intelligence technology. Through its user’s interactions, within the e-learning environment, e-dapt learned how the user learned and provided additional reinforcement using techniques that was best suited to the user’s learning style.Created the Quality Assurance Department, implemented corporate-wide policies to support the quality processes and procedures based on the Rational Unified Process (RUP).
  • Protocore / Information Security Technologies
    Information Technologies Project Consultant
    Protocore / Information Security Technologies Jan 1991 - May 2000
    Duluth, Georgia
    Protocore / Information Security Technologies was an independent technology consulting firm that specialized in network design, installation and information security. Responsible for its daily operations, sales and marketing as well as network design, project management, support services and investigations.
  • Soft Warehouse Inc.
    Corporate Services Specialist
    Soft Warehouse Inc. Feb 1988 - Nov 1989
    Norcross, Georgia
    Corporate PC and network product and services.
  • Diversified Insurance Brokers
    Life Insurance Department Manager
    Diversified Insurance Brokers Jan 1987 - Jan 1988
    Diversified Insurance Brokers is an insurance brokerage house that provides quotes and support for independent insurance agents for the major and highly rated health and life insurance companies.
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Jeffrey Nowak Skills

Sdlc Integration Quality Assurance Vendor Management Business Analysis Agile Methodologies Testing Requirements Analysis Process Improvement Program Management Visio Management Leadership Enterprise Software Test Planning Software Quality Assurance Sql Project Management User Acceptance Testing Software Project Management Requirements Gathering Test Automation Risk Management Regression Testing Quality Center Test Cases Software Documentation Hp Quality Center Information Technology Six Sigma System Testing Data Warehousing Team Leadership Saas Sharepoint Strategy Business Intelligence Test Management Manual Testing Mentoring Software Quality Business Process Improvement Software As A Service Testing Software As A Service Application Service Provider Testing Quality Project Management Resource Management Budgeting Cross Functional Team Building Quality Team Building

Jeffrey Nowak Education Details

Frequently Asked Questions about Jeffrey Nowak

What company does Jeffrey Nowak work for?

Jeffrey Nowak works for Upwork

What is Jeffrey Nowak's role at the current company?

Jeffrey Nowak's current role is Vice President, Software Quality Assurance (SQA) Management.

What is Jeffrey Nowak's email address?

Jeffrey Nowak's email address is jn****@****ing.com

What is Jeffrey Nowak's direct phone number?

Jeffrey Nowak's direct phone number is +167852*****

What schools did Jeffrey Nowak attend?

Jeffrey Nowak attended Fort Valley State University, American Society Of Professional Education, Greater Atlanta Small Business Project, Georgia State University, Norcross High School, St. Columbkille.

What are some of Jeffrey Nowak's interests?

Jeffrey Nowak has interest in Mentoring/coaching, Application Design, Organizing Charity Events, Paranormal, Nano Tech And Cake Baking/sculpting, Education, Geoscience, New Technologies, Sports, Sciences.

What skills is Jeffrey Nowak known for?

Jeffrey Nowak has skills like Sdlc, Integration, Quality Assurance, Vendor Management, Business Analysis, Agile Methodologies, Testing, Requirements Analysis, Process Improvement, Program Management, Visio, Management.

Who are Jeffrey Nowak's colleagues?

Jeffrey Nowak's colleagues are Ngovi Kyalo, Marabel Lictawa, Abdulkadir Ibrahim, Derrick Ogara, Arianna Previtera, Karina Kramchenko, Molly E. Sandwell.

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