Developed the programmatic capacity of a volunteer program for Olmos Elementary School to effectively recruit and utilize volunteers in providing literacy support to students from Transitional Kindergarten through 3rd grade. Developed a marketing and recruitment plan including policies and procedures. Coordinated the outreach and recruitment efforts of volunteers. Coordinated, designed and conducted orientations and training. Created an assessment tool to track and monitoring effectiveness of services. Trained volunteers on literacy and educational training. Implemented an evaluation system to measure impact of volunteers. Completed sexual harassment certification course for managers which certifies me to teach the course to non-managers. Completed First Aid and CPR certification. Used SalesForce to track opportunity and contact information.

Assisted customers with purchases and returns, promoted and sold memberships, maintained inventory records and coordinated product transfers between stores. Led the store in membership sales, exceeding membership goals by 195%.

Responsibilities included locating and recruiting business and community leaders to attend and raise money for an event supporting local children and families with neuromuscular diseases. Heavy business-to-business cold-calling, customer-service and sales skills were required.

Managed incoming accounts for a non-profit loan restructuring company.

Managed administrative and technical support while supervising 271 agents and 8 supervisors for a large non-profit call-center.

Top fundraiser for non-profit organization dedicated to raising funds for other non-profits

Top business-to-business lead generator for major technology companies including Qwest Communications and Dell.

Managed professional registration database. Supervised Professional Registration Help-desk overseeing sixteen staff and volunteers. Utilized Excel, NxtGen 2 and Filemaker Pro.

Developed curriculum focused on English grammar, syntax, and lexicon using culture and media as demonstrative tools and instructed classes at two middle schools: Collège Georges Braque & Collège Jean Giraudoux.

Audited agents for accuracy and created coaching plans to improve production and ensure database integrity.

Provided administrative support, managed front desk operations, maintained local donor-relations, and provided non-legal client support.

Trained and managed fundraisingstaff for various non-profit organizations as a result of in-depth understanding of campaigns, projects and success in fundraising and membership attainment.-Promotions owed to devotion to and knowledge of campaigns as well as proven ability to motivate and educate others while remaining a top fundraiser.-Entrusted with handling of cash deposits and banking records as well as statistical records on donations (down to address, block and street level amounts) because of attention to detail and established trustworthiness.-Designated as coalition coordinator for California Assembly Bill #1862, The Clean Water Pollution and Prevention Act (Passed 1999) as a result of demonstrated networking capacity and skill in recruitment of important constituents and leaders within the community. -Chosen to manage all field groups in aspects of training and preparation because of demonstrated leadership ability and understanding of the legislation, goals and standards of the organization.