Jeffrey Esteban Email & Phone Number

Metro Manila, Philippines

National Capital Region, Philippines

• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.• Sets up interviews between candidates and hiring managers.• Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Muntinlupa City, National Capital Region, Philippines

• Determined patient's eligibility for insurance benefits prior to medical treatments/laboratory tests.• Processed pre-authorization requests.• Confirmed patient's Durable Medical Equipments and the accuracy of CPT and ICD-10 codes provided.• Informed medical providers about the final determination of their requests.• Protected individuals' medical records and other individually identifiable health information by following HIPAA Privacy Rule.• Assisted professional health care providers by answering incoming phone calls from physician offices, agencies, hospitals and clinics with the intent of building a relationship with them.• Identified the type of assistance needed on the first call while navigating through the system.• Demonstrated the ability to listen actively, build rapport and collect relevant medical and personal information of the patient/policy holder.• Documented call history for tracking in case any issues arise.• Facilitated in learning development of 10 trainees about the internal process.

Metro Manila

• Supported the events planner in designing events.• Proposed new event ideas.• Sent invitations to participants.• Prepared transports, logistics, materials, accommodations etc.• Collaborated with stakeholders.• Welcomed participants during the event, on-site or outside of the company.• Ensured the success of the event.• Managed the budget granted.