Jeffrey Glusman Email & Phone Number

San Francisco, CA, US

A full-stack product management shop specializing in working on AI/ML products at high growth companies within the Enterprise SaaS, Localization, and Fintech space.Our team has over a decade of experience building out products for clients ranging from seed stage startups to Fortune 500 companies like Nike and BNY Mellon.

San Francisco, California, US

• (Reduction in Workforce 2023)Lead Product Manager focused on data and benchmarking products for Carta Total Compensation.
• Increased ML model accuracy by 25% and team velocity by 4x through the automation of the pipeline responsible for generating salary recommendations.
• Spearheaded initiative to internationalize Carta Total Compensation, establishing core principles for how Carta should rapidly develop international data products.

San Francisco, California, US

• Owned the adaptive translation system, powered by neural machine learning trained with LLM and NLP, tailoring translations to specific contexts and domains within the core app.
• Accelerated product velocity by 400% by leading discovery, development, and go-to-market for 32 enterprise-grade features over first 12-months.
• Improved service margins by 40% by launching a CRM + CMS connector product line focused on automation.

Redwood City, CA, US

• (Department Outsourced to India)Employed predictive, generative, and conversational AI to anticipate sales trends, create data-driven insights, and facilitate interactive, human-like interactions for sales optimization.
• Prioritized & productized machine learning backlog for the data science team to meet business goals.
• Released six key application features presenting predictive analytics around when deals will close.
• Established and owned the 6-month product roadmap in collaboration with C-Suite.
• Identified the business value of an API for VIP customers & prospects—shipped 2 months ahead of schedule.

Redwood City, CA, US

• Spearheaded user research & customer discovery across 5,000+ users to prioritize the product roadmap.
• Transformed customers’ requests into requirement briefs for reference in defining and maintaining the 3, 6, & 12-month product roadmaps

• Developed 10 products spanning: enterprise SaaS, machine learning, fintech, emerging tech, cybersecurity, and eCommerce for clients ranging from Fortune 500 companies to VC backed startups.
• Implemented an AR-based furniture placement app for a large eCommerce platform utilizing Project Tango and ARKit.

Morristown, New Jersey, US

• Defined and executed a UX overhaul for a simulated phishing and employee training platform.

Morristown, New Jersey, US

• Led the development and growth of a SaaS simulated phishing and employee training product at an international information security company.
• Moved the team to a SCRUM-based development schedule.
• Led the push towards test-driven development.
• Tightened the feedback loops between our channel partners and the product team.

San Antonio, Texas, US

• Built a Commitment Management Tool (API) in 8 weeks for a Fortune 500 financial institution—dramatically decreasing the cost of managing $1.7 trillion worth of assets.
• Built a modular iOS Framework for a Fortune 100 apparel company—allowing engineers to quickly create new apps.
• Launched a geolocation-based consumer shipping logistics app in 6 weeks, powered by Mapbox.

Greenwood Village, Colorado, US

An intensive Linux system administration bootcamp that simulated the demands of a client environment at a leading managed hosting and cloud provider.The program focused on Linux Red Hat / CentOS and covered topics including redundant networking components, virtualization power by VMware, DRDB failover clustering, and shared storage.

• Accelerated WorkingOn’s growth over 700% in 10 months through improvements to the onboarding process to optimize freemium conversions.
• Enabled a growth rate of 5% - 12% week-over-week through a series of growth experiments in content marketing, inside sales, and funnel optimization.

• I started Joust when I was still in college, and grew it from a couple guys hacking in a dorm room to an internationally-distributed team building B2B customer service software.
• Led product development and all daily operations including managing the company financials and captable.
• Oversaw an internationally distributed team of 15, developing a customer service platform from ideation to release.

Media Studies

Pre-Med