It Support Technician
Imaging, re-imaging & wiping various machines using the Windows or Mac operating systemDeploy, test, format, and troubleshoot desktop and laptop systemsFamiliar with active directory and configuration manager, documenting all machine asset information and their movementTroubleshoot and maintenance technical systems on call such as projectors, sound systems, printers and network technologiesPerform backups and restoration of user data on machines by end-user requestActivate network ports through the university’s Nexus system