Jeffrey Dodge Email & Phone Number

Providence, Ri, Us

• Research and Develop new Technologies and Concepts to use in the field.• Develop, Design, and Install Video Guard Pro Virtual Security Systems• Design, Install, and Maintain Survellience Systems• Design Website and Maintain Advertising (SEO, AdWords, etc...)• Custom Development of AI Software Solutions for tracking and intrusion detection.• Design and Oversee Dispatch Operations Center

I provide IT services to businesses to keep them running smoothly. I do the following:• Computer Management, Upgrades, etc..• Network Installations• Phone System Design and Implementation• Web Site Design and Development• SEO & PPC Marketing• Design Custom Software• Design and Implement Training Programs

• Design, Install, and Maintain Office Network using Ubiquity Equipment• Design, Install, and Maintain Survellience System• Setup Fleet Tracking Software• Setup and Maintain Guard Management Software• Design Custom Employee & Management System• Create Custom Forms using JotForms• Design Website and Maintain Advertising (SEO, AdWords, etc...)• Work Overnight Dispatch for Security Guard Company• Document Tasks for Guards• Conduct Interviews for New Hires• Perform all Background & iCori Checks for Massachusetts Guards

• Employee Scheduling• Maintain Physical Location and Schedule Repairs• Promotions and Events• Graphic Design of Flyers• Create Custom Budget Spreadsheets and Reports in order to find out Liquor Percentages• Meeting with Liquor Representatives to obtain deals with pricing• Manage Production Crew in Setup of Stage Productions• Lighting Director, Programming Flying Pig Systems Hog 1000• Club Atmospheric Designs Using CO2, Liquid Nitrogen Systems• Run DMX, Ethernet, and CCTV Wiring• Installation and Management of CCTV Security Systems• Maintain All Marketing Strategies (Social Marketing, Physical Marketing, Flyers, Email, etc...)• Audio/Visual Engineer• Work with Vendors to Obtain Best Rates Available• Designed Custom Guest List System for Night Club• Z Out Registers and Count Bartenders and VIP Nightly Money• Process all Deposits• In-House Photographer

• Work Directly with Customers to Implement Changes in Payroll Systems such as Pay Rules, Shift Differentials, Shift and Schedule Management• Diagnose and Solve Issues with Payroll Systems as to why employees are not paid correctly.• Biometric Time Clock Installation and Configuration

• Setup, manage, and secure 6 Load Balanced / Clustered Linux Web Servers at multiple hosting providers throughout the United States to host the highly utilized web site and database servers.• Maintain Server and Network Security and setup system and network scans using the ScanAlert Hacker-Safe system.• Design and Implement Anti-Credit Card Fraud Security Measures utilizing location verification databases and my own custom designed automated telephone authentication system, to comply with Payment Card Industry (PCI) Standards.• Design, customize, and implement the X-Cart shopping cart for the public online shopping site.• Work closely with vendors such as Ingram Micro and several other drop-shipment companies and content management companies (Etilize) to include their products in our shopping cart system.

• Manage and Secure 13 highly utilized web and database servers for the PHP Live! hosted platform.• Work directly with customers on solving problems with the PHP Live! support system and document all customer issues using a customized version of the PerlDesk ticket system.• Develop product documentation using RoboHelp and create product demos using RoboDemo.

Us

• Work closely with high end customers on solving Network Health/eHealth Technical Problems and document all issues using the Remedy ticket management system.• Work directly with other Customer Support Engineers in solving SystemEDGE/AdvantEDGE View problems and work with the engineering team to resolve bugs and open customer issues.

• Design and implement Merlin Legend/Magix PBX installations.• Work directly with customers, contractors, and techs from design to implementation of PBX installation.• Dial-in and troubleshoot customer PBX problems remotely.

• Monitor corporate network (from frame relay to ATM connections) and systems (NT/UNIX) using HP OpenView, MRTG and several other custom network monitoring applications/utilities.• Work directly with Field Technicians in resolving Network and Server Issues.• Work directly with Telco/Network Providers in resolving critical network issues.