Jeff Kendall Email & Phone Number

New York, Ny, Us

We are a results-driven boutique technology consulting and software development firm that specializes in helping both emerging and established businesses solve complex technical challenges. Our team of technologists blend innovation with practicality to build custom, enterprise-grade software solutions that prioritize your business strategy and goals.

DGDean provides technology services services including software development, project management, cloud infrastructure (AWS), data analytics and security to VC-backed start-ups and small companies. These companies have a common thread; big spaces ripe for disruption; massive market inefficiencies; technology-enabled solutions; valuable consumer propositions.- Served as DGDean’s COO responsible for Business Strategy, Client Relations, People Operations, and Vendor Management. Worked closely with CEO as advisor and confidant on all business matters. Grew staff from 20 to 65 people, doubled revenue and improved EBITA 153%.- Fractional CTO for multiple B2C and B2B portfolio companies. Responsible for aligning IT strategy with company goals, recruiting, organization and management of IT resources.- Led MVP launch for a gig economy/worker company, growing to over 500,000 members and securing a $9.5M Series A investment.- Developed and launched technology platform for a luxury personal shopping marketplace using a combination of custom development and 3rd party products (Mirakl Marketplace, Twilio, Stripe). Led integration process with top luxury fashion brands.- Engaged by an ecommerce focused liquor chain, to serve as technical advisor for $1M+ project to create a best-in-class fulfillment operation and management reporting warehouse.

Stamford, Ct, Us

Affinion Group is a $1.5 billion company that provides membership, loyalty, and insurance products to major financial institutions internationally.- Global responsibility for Information Technology team consisting of Engineering, Infrastructure, IT Services, Security/Compliance, and Project Management. Responsible for IT strategy, $100 million budget and staff of over 400 IT professionals.- Initiated $10 million project to replace legacy membership platform, developed industry leading e-commerce application utilizing Oracle’s ATG technology and consolidated 3 credit reporting platforms into a single application. - Accelerated replacement of multiple “end of life” systems. Implemented Incident Management process utilizing Service Now, improved service level through deployment of Solarwinds and Dynatrace to provide early issue detection.

Boston, Ma, Us

Flat World Knowledge is a start-up that creates affordable, highly customizable textbooks for the higher education market. - Recruited by Board of Directors and Founders as first new member of senior management team.- Overall responsibility for Marketing, Product Management and Operations.- Developed and implemented new website strategy, faculty acquisition program and student ecommerce sales process. Created industry leading online textbook customization tool.- Created KPI’s for business, streamlined textbook printing process that reduced costs and improved delivery. - Assisted founders with $18 million Series B capital raise from Bessemer Venture Partners and Bertelsmann Digital Media Investments

Nyon, Ch

Webloyalty helps ecommerce companies improve profitability through innovative post transaction marketing opportunities.- Original member of management team (Employee #3) that created and grew Websloyalty from a start-up to over $300 million in annual revenues and more than 2.3 million subscribers. Sold business to private equity firm creating a 10x ROI to venture capital partners.- Responsible for Information Technology, Product Management and Customer Success. - Recruited, organized, and developed a high-performance IT staff of 55. Accountable for $6 million annual IT budget, 100 million consumer interactions, 80 million emails, and 25 million billing transactions per year

Held multiple senior management positions over 11 year career.Senior Vice President, Database Marketing & Operations - Cendant Membership Services- Senior management role responsible for Database Marketing (Modeling/Segmentation/Analysis) and Marketing Operations teams comprised of over 110 individuals. Managed operational relationship with 100+ financial institutions. Senior Vice President, Marketing - Spark Services- Oversaw the Marketing, Client Management and New Business Development functions for start-up radio based classified advertising business. Consolidated two acquisitions to form a new $20 million division. Senior Vice President/General Manager – Entertainment Publications - P&L responsibility for $50 million national school fund-raising division comprised of over 250 employees and independent contractors. Created strategy to sell higher margin product line to existing customers.Vice President, Information Systems – Entertainment Publications- Successfully led $8 million project to replace legacy book publishing, merchant contract, sales management and financial (GL/AP/AR) systems. Fully automated book publishing process. Director, Product Management – Entertainment Publications - Led product management team for $100 million discount coupon book product line.

Master Of Science (Ms), Financial Management

Bachelor Of Science (Bs), Marketing/Management