Jeffrey Fernandez Email & Phone Number

Chicago, Il, Us

Rosemont, Il, Us

-Led continuous improvement projects for Costing department to enhance efficiency and drive profitability.-Verified and confirmed purchase orders to ensure accurate item costs, optimizing procurement.-Managed item costs across multiple markets to maximize financial performance and profitability.-Analyzed product costs across divisions to identify opportunities and boost profits for US Foods.-Resolved discrepancies between purchase orders and vendor invoices to maintain cost accuracy.-Addressed issues from Last Cost Reasonableness and Last Invoice Cost reports to ensure cost-effectiveness.-Reviewed and audited Inventory Revaluation Reports to manage gains and losses, enhancing overall profitability.

Naperville, Illinois, Us

-Utilized SAP expertise to enhance Billing, Disputes, and Customer Service functions through effective UAT and regression testing.-Quickly analyzed and resolved disputed invoices, executing adjustments, credits, and rebills to maintain customer satisfaction.-Actively engaged with customer account payables to facilitate swift dispute resolution and uphold high service standards.-Coordinated chemical and equipment transfers between customers, ensuring smooth and efficient transactions.-Managed invoice processing on third-party websites, ensuring accuracy and prompt handling.-Produced monthly BI reports for management to support strategic decisions and drive operational improvements.-Trained colleagues and new employees on Billing and Disputes processes, fostering a knowledgeable and customer-focused team.

Naperville, Illinois, Us

-Analyzed and resolved customer disputed invoices promptly, executing necessary adjustments, credits, and rebills to ensure accurate billing and customer satisfaction.-Managed monthly service billings efficiently, maintaining consistency and accuracy.-Created and tracked CSAW tickets to streamline issue resolution processes.-Monitored monthly Days Sales Outstanding (DSO) for various customers to enhance cash flow management.-Proactively contacted customer account payable representatives to expedite dispute resolutions and uphold service excellence.-Contributed to projects aimed at recovering lost Nalco property, supporting operational efficiency.-Led the “Tank Too Full” investigation project, driving results and identifying solutions to prevent future issues.

Naperville, Illinois, Us

-Efficiently coordinated and planned chemical transfers and returns, optimizing logistical operations.-Updated guidelines and policies to streamline chemical transfer and return processes, enhancing efficiency.-Developed clear written procedures for chemical transfers and returns to ensure consistency and clarity.-Trained employees on the updated processes, improving overall execution and customer service.