Jeffrey Lindeman Email and Phone Number

• Oversee daily operations and execution of the strategic vision for client’s IT department.• Manage technology infrastructure, utilizing internal system administration team and managed service providers• Design, implement, and manage disaster recovery solution/business continuity plan, annual testing for key systems • Develop and implement global cyber security shared services model for 150+ business units with 25k+ employees• Performed onsite IT assessments and audits of over 60 business units throughout North America• Established best practices for change control process (Sarbanes Oxley) and many IT related policies through the organization • Collaborate with executive management to establish governance processes and policies for IT project requests, to ensure alignment of resources with company priorities.• Enterprise-class physical to virtual datacenter transformations utilizing VMware to provide High Availability and redundancy • Globally deployed Okta Identity Solution integrating 100+ individual Active Directories to a single management platform to deploy corporate applications to 150+ business units • Implemented fault tolerant systems eliminating single points of failure • Implemented/maintained helpdesk ticketing solution to manage all IT support requests • Member of Prescient Leadership Team, Sales Team, Marketing Committee, Wellness Committee • Member of Marmon Cyber Security Steering Committee • Member of Berkshire Hathaway Leverage Spend Committee • Formed IT User Committee consisting of representatives from all departments and business sectors for IT project decisions• Presenter at multiple conferences, management meetings, and events with 100+ attendees regarding Cloud Services, Cyber Security, Disaster Recovery, Virtualization, Okta: Identity Management Solution, and Industry Best Practices & Policies

• Lead and managed Duracell transition from Procter & Gamble to The Marmon Group; 2-year project including opening four new Duracell offices in downtown Chicago

• Managed a helpdesk and network infrastructure support team at ITW Corporate campus in Glenview, IL• Primary responsibility for supporting all C-Level executive helpdesk requests• Supported and upgraded production servers, storage, and network devices• Implemented/maintained helpdesk ticketing solution to manage all IT support requests

• First point of contact for all users seeking technical assistance over the phone or by email. • Member of a five-person support team. Assisted with server and infrastructure projects throughout the school district. • Responsible for supporting hundreds of student and faculty computers.• Implemented/maintained helpdesk ticketing solution to manage all IT support requests