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Global leader with 15+ years of experience in strategic alliances, innovation, and organic growth in tech, manufacturing, and sustainability. Proven track record of success in program management, operational efficiency, product development, and customer engagement. Passionate about empowering talent and developing teams. Constantly striving for new challenges and means to be impactful.Most recent held position as Director of Customer Engagement at Plutoshift, a mission-driven company bringing data intelligence and AI to the world's physical infrastructure. Prior to Plutoshift, held leadership roles at Inxeption, Elemental LED, PlanningShop, and Clutch Couture. Also served on the executive board of TAP-SF (Taiwanese American Citizens League), a non-profit organization dedicated to serving the Taiwanese American community.Seeking new opportunities to leverage my skills and experience to make a positive impact on the world.
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Director, Customer EngagementPlutoshift AiRichmond, Ca, Us -
Director, Customer EngagementPlutoshift Ai May 2021 - PresentPalo Alto, California, United StatesPlutoshift is on a mission to bring data intelligence and AI to the world's physical infrastructure. Plutoshift helps global leaders realize the power of their operational data to increase efficiences, reduce costs, and build more resilient and sustainable businesses.---· Scaled SaaS revenue growth to over $4M ARR and exceeded customer expansion targets (40+ new accounts within 6 months) by building and coaching a high caliber team of 6 Customer Engagement Managers.· Took the lead in developing and growing strategic partnerships with Fortune 500 companies, including Frito-Lay/PepsiCo, P&G, Evoqua, Pilot, and Bridgestone.· As the driving force behind a 100+ Accelerator partnership with Anheuser Busch, Colgate-Palmolive, Coca-Cola, and Unilever.· Reimagined the customer success platform by proposing and launching ChurnZero, future-proofing the organization's tribal knowledge and creating reliable infrastructure.· Implemented Project Management and Agile Development methodology throughout Customer Engagement and Development teams.· Accountable for onboarding, proof of concept, and expansion sales cycles ranging from 6 months to 3-year partnerships. -
Director Of Product ManagementInxeption Aug 2019 - Apr 2020Brisbane, California, United StatesThe first industrial eCommerce platform built on blockchain to reduce the friction in B2B transactions.---· Successfully launched a Prologis branded feature-specific platform, managing C-level expectations through all phases of launch, rollout, and hitting KPI targets within the first 3 months.· Built a cohesive strategic alliance with partners at Docusign to integrate into Inxeption platform.· Oversaw day-to-day development sprints in an Agile development methodology (Scrum) with daily interactions with designers, developers, and stakeholders.· Defined the product roadmap for upcoming releases to shape the SaaS platform based on customer feedback.
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Director, Partner EngagementElemental Led Inc. 2017 - 2019Reno, Nevada AreaElemental LED, a leading U.S. based engineering and technology company, is the largest provider of linear low-voltage lighting solutions in North America. We manufacture an extensive, high-quality portfolio of superior linear, accent, and task LED lighting featuring unparalleled CRI and R values with flawless and vibrant high-fidelity color rendering. We are committed to delivering complete linear lighting solutions for any sized project and space.---· Responsible for organizational strategy and product roadmap, reporting directly to the Chief Strategy Officer.· Key player in growing $5M to $40M revenue business through building extensive partnerships with forward-leaning technology companies leading to award-winning innovative products, processes, and patents.· Created a strategic initiative for global supply chain balance to mitigate geopolitical and other risk factors, achieving a 10% ($1M) increase in margin with 20% YoY growth.· Negotiated contracts and leveraged strategic points for long-term deals with 18 international partners and global key suppliers specifically: China, Hong Kong, Taiwan, Italy, Austria, UK, Mexico, and Australia.· Decreased MOQs by 20%, extended credit lines 30+ days, drove new product iterations to scale up and minimize costs.· Spearheaded new product and partner strategy, leading to expanded local manufacturing, QC capabilities, reduced product development/inventory lead times, and increased core product modularity and SKU count by 3X while building in additional margin controls and increased overall cash flow.· Pioneered the launch of Eternalux, a proof of concept crucial to the launch of the new architectural grade division, Lucetta.· Assisted in the creation of the OEM label and licensing department with continuing support.· Responsible for departmental budget, saving over 10% against yearly projected spending.· Collaborated with CEO and patents team on the development of new and innovative products and solutions. -
Product And Business Development, Program ManagerElemental Led 2015 - 2017Emeryville, Ca· Oversaw cross-departmental staff of up to 20 internal and 10 external team members per project, averaging 15 product launches annually.· Developed the first formalized NPI process and instituted a company-wide platform rollout on Trello. -
Channel Marketing ManagerElemental Led 2014 - 2015Emeryville, Ca· Managed sales and training programs for 75+ agencies across 4 divisions supporting 2000+ retail locations.· Developed marketing content for training events, trade shows, webinars, and new product launches. -
Marketing Manager, AcademicPlanningshop 2013 - 2014Palo Alto, CaPlanningShop is the leading publisher specializing in business planning, entrepreneurship, and small business.---· Relationship manager of 1,000+ academic institutions, government agencies, and non-profit organizations.· Created new partnerships through grassroots and digital campaigns, with YoY growth of 33%.· Managed new product releases and branding for the company's best-selling titles contributing 40% overall revenue. -
Co-FounderClutch Couture 2006 - 2012Los Angeles, CaClutch Couture is a luxury brand pioneer of the fashion industry specializing in Japanese selvedge denim. Our jeans are made from 100% premium organic cotton grown in the United States, hand-woven and hand-dyed in Okayama, Japan, then manufactured in Los Angeles, California utilizing only non-sweatshop labor, all while maintaining a carbon neutral footprint.---· Built a team to implement the company's overall marketing and public relations programs.· Managed online content, ongoing web development, seasonal refreshes, site sales, including a complete overhaul.· Drove strategic brand growth initiatives by focusing on data-driven analysis.· Developed and maintained relationships and raw material sources throughout the United States, China, and Japan.
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Frequently Asked Questions about Jeff Kuo
What company does Jeff Kuo work for?
Jeff Kuo works for Plutoshift Ai
What is Jeff Kuo's role at the current company?
Jeff Kuo's current role is Director, Customer Engagement.
What is Jeff Kuo's email address?
Jeff Kuo's email address is je****@****ail.com
What is Jeff Kuo's direct phone number?
Jeff Kuo's direct phone number is +170731*****
What skills is Jeff Kuo known for?
Jeff Kuo has skills like Marketing, Social Media, Public Relations, Sales, Leadership, Marketing Communications, Customer Service, Social Media Marketing, Entrepreneurship, Product Management, Facebook, Press Releases.
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Jeff Kuo
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