Jeffrey Mazik Email & Phone Number

Loopio RFP response proposal designer and administratorManager of RFP library of knowledgeDemo database management

Nashville, TN

• Implementation of the Arcadia Population Health Solution to the Cigna-Medicare Advantage markets.
• Coordinated and conducted training for over 200 users in multiple markets on the Population Health Solution.
• Responsible for the adoption and growth of the Population Health Solution in multiple assigned markets.
• Increased usage of electronically submitted health assessments by healthcare providers, in one market, by 100%.
• Authored and Conducted Unit and Functional testing of product prior to roll-out.
• Analyze statistics and report adoption rates to upper management.

• Non-profit and School Volunteer
• High School Technology and History Teacher / Varsity Volleyball Coach
• Travel / Family Relocation

Mineral Wells, Texas

Taught 6 classes daily (6 preps):*Won High School Teacher of the Year 2016-2017

Morgan Hill, CA (Virtual)

• Customer Relationship Management duties for clients in multiple industries.
• Strategic planner for the vision of the Quality Management Software suite in the Life Science Division.
• Product Manager responsible for electronic solutions used by Pharmaceutical, Medical Device, Biotech, and other general manufacturing customers. Ensured these solutions met regulatory and customer requirements.
• Performed Sales Specialist duties: responsible to help win multiple large, medium and small customer sales.
• Conducted customer and prospective customer demonstrations of solutions for Complaint Management, Document Management, Learning Management, Change Management, Audit Management, eMDR, and others.
• Created company’s tiered Cloud-hosting (SaaS) offering.

Fort Worth, TX

• Responsible for all Manufacturing, Engineering, and Technical Operation software system projects worldwide.
• Directed Project Managers and other staff responsible for the selection, planning, implementation, support, and global rollout of common, standard systems to all manufacturing plants. Systems such as: JDE ERP, LIMS.

Republic Of Singapore

• New plant start-up: Core Team member in the initiation, planning, design, construction, and commissioning of Alcon’s first Asian pharmaceutical plant; oversaw the implementation and validation of all user applications.
• Planned and implemented the IT infrastructure for the new manufacturing plant, including plans for in-ceiling cable trays, network drops, communication room design, and audio/video conferencing technology.
• Determined policies and authored procedures for the operation of the new IT department: including processes required to meet FDA, HSA, and other regulatory guidelines for pharmaceutical and medical device companies.
• Developed, justified, and maintained the IT Project budget for 2009 through 2012, in excess of $4M.
• Audited and selected various subcontractors for network cabling, CCTV, and Access Control.
• Directed, oversaw and/or executed the purchase, installation, support, and payment of the entire plant’s IT Infrastructure including: servers, printers, desktops, laptops, VOIP phones, Cisco switches, video.

Fort Worth, TX

• Acted as Global IT Advocate and Project Manager for Alcon initiatives: CATSWeb, Maximo, Plateau, Dolphin eMSDS, ShowCase, NeoSort, CCure ID Badge Access System, Café/Company Store POS, and PassagePoint Visitor.
• Provided Global IT support for organizations, Worldwide Mfg. Facility QA orgs, Worldwide Mfg. Facility IT orgs, Corporate Security, Safety & Environmental Affairs, Corporate Facilities, Research and Development.
• Acted as Charter member of Enterprise Architecture Core Team and Review Committee.
• Wrote and reviewed Corporate Technology Standards and Standard Operating Procedures; co-authored white paper to charter the Global IT QA organization.
• Led evaluation projects to review emerging technologies such as eForms and eNotifications.
• Created, implemented, and supported a comprehensive IT Training database; developed basic and advanced education curriculum and classroom materials for training purposes.

Chicago, IL

• Conducted classroom education on query, report writing, and security administration tools for relational database models in 50+ business locations throughout the United States.
• Designed and implemented Essbase Data Warehouses and Business Intelligence schemas.
• Educated clients on tools for reviewing, analyzing, and displaying warehoused data.
• Developed end-user training classes involving manuals, teacher scripts, and hands-on lab exercises.

Wheeling, IL

• Onsite dedicated Project Manager for West Jersey Health Systems, NJ; accepted project specifically at the behest of the ESI’s Corporate President.
• Coordinated the complete planning, implementation, and support of ESI’s largest, one-time sale of over $1M.
• Provided guidance in the client’s quest of bringing to fruition an electronic system that built and strengthened their Materials Management, Accounts Payable, Finance, surgery scheduling, Intra-operative charting.

Wheeling, IL

• Responsible for meeting monthly million dollar revenue goals
• Resolved high level customer crises
• Established and promoted large scale customer relationships
• Provided leadership and direction for the entire implementation department
• Responsibilities for reviewing and approving all incoming customer contracts
• Coordinated the scheduling of all customer implementations

Wheeling, IL

• Responsible for coordinating the entire installation of materials management software on personal computer networks within hospitals throughout the United States and Canada
• Conducted initial meetings with hospital administration, management, and staff
• Facilitated network configuration planning and installation
• Provided education of system usage to hospital management and end-users
• Managed implementation representatives during the installation of the software system
• Responsible for the education of new installers and other operations personnel

Chicago, IL

• Developed programs, spreadsheets, databases and wrote instruction manuals used in Sears’ Service Centers across the United States
• Provided classroom and individual instruction to end-users
• Participated in technical meetings in the role of Systems Analyst