Jeff Douglas Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Technology Executive leading one of the top Fast Casual sandwich chains in the industry. Responsible for the digital strategy, IT operations and technology innovation. A member of the senior leadership team helping to drive the strategy of a turnaround companyResponsible for the architecture & growth of the mobile/web online ordering environment supporting 1.7M users and a growing off-premise businessRe-imagined IT operations specifically focused on improving shop level support and improved time to market for new products and solutionsEstablished a culture of trust between departments and vendors ensuring a high functioning, collaborative IT team focused on execution

Chicago, Il, Us

Technology Executive responsible for the strategic direction of technology for the largest US foodand beverage service provider focused on sports and entertainment, retail and conventioncenters. Key member of the company’s leadership charged to drive the direction and vision for client facing as well as internal technology.StrategyWorked with senior leadership to rationalize the company's position on technology for the industry. Established the company’s position of being an industry leader leveraging technology to improve efficiencies. Identified key strategic themes to focus all technology efforts around, thereby delivering on the 5 year roadmap.OrganizationTurned around a siloed technology organization into a single enterprise IT function to better leverage a shared skillet and improve service to the company Partnered with the business to define the best organizational structure to achieve the short and long term objectives. Added necessary resources in areas key to driving business benefits such as operational support, application support and project management.ExecutionConsolidated financial systems with our parent company moving from Oracle to SAP. This change allowed the company to re-purpose basic accounting staff to more strategic, company specific goals. Modernized key business systems leveraging cloud-based technology. Deployed to over 80 operating units, saving over $500K in annual spend Introduce a supply chain system and process to the company, replacing a 15+ year old purchasing system. The estimated savings in labor and cost of sales is targeted to be in excess of $20M

Chicago, Illinois, Us

• Key member of senior leadership team responsible for all technology infrastructure at the world's largest equity derivatives clearing organization. • Leader of the Architecture & Standards council responsible for aligning infrastructure & IT strategy to key business objectives. • Member of enterprise leadership teams charged with ensuring organizational resiliency, project portfolio oversight and enterprise operational risk management• Responsible for various technology disciplines supporting systems administration, network engineering, database administration

Chicago, Illinois, Us

• Responsible for multiple technology domains supporting systems management, service management, end user communications and collaboration, network engineering, enterprise storage, data replication and disaster recovery• Leader of the Infrastructure Focus Team tasked with defining the enterprise infrastructure architecture and strategy• Responsible for delivering enterprise technology projects including, data center relocations, converged infrastructure implementation, data replication & DR improvements, systems management & monitoring overhaul, automation improvements.

Chicago, Illinois, Us

• Managed Systems Management team responsible for all enterprise monitoring, operations alarming, end user monitoring and capacity planning• Managed all enterprise storage including NAS, mainframe & distributed disk capacity, tape and tapeless backups, data replication and long term archival• Lead manager responsible for coordinating audit and compliances for all infrastructure departments

Chicago, Illinois, Us

• Responsible for service and support of all enterprise storage platforms• EMC Symmetrix, DMX, Hitachi and Clariion storage platforms• Designed and built SAN fabric using Brocade switches• Designed geographically dispersed storage replication for mainframe and distributed data solution using EMC Multi-Hop technology• Responsible for the data migration for a production data center move. Migrated data using EMC replication technologies & DWDM network connectivity

Mba, Business

B.S., Accounting