As the SVP Customer Success and Go-to-Market Solutions at USEReady, I led and grew a team of IT and management consultants who deliver value-led business and IT solutions to our clients. I have over 28 years of experience in the IT and consulting industry, with a focus on cloud services, IT service management, organizational change management, and business agility.I created and implemented go-to-market strategies that drove financial and business capability growth for both USEReady and our customers. I worked closely with the business development teams to identify opportunities, architect solutions, and close sales. I am a pragmatic leader who empowers collaborative teams, breaks down organizational barriers, and navigates through periods of transition and uncertainty. I am also an innovative strategist and skilled change agent who can synthesize market and industry trends and align and adapt businesses to meet changing customer needs. My mission is to enable customer success and satisfaction through technology enabled business transformation.