Known as “The VEEUE Dude”, my focus is leading the managed services and wholesale team. Providing complete enablement internally and externally for advisors, partners (MSP’s, WLP’s, VAR’s, SP’s) and their customers going through the digital transformation journey. Working within the channel to evangelize managed services, grow mindshare, overall brand awareness and product adoption. AppDirect’s leading managed services offering, VNOC, includes, VEEUE, the best in class network management and monitoring platform, coupled with our 24x7x365 NOC, network operations center. About VNOCThe V in VNOC is for VEEUE, the best in class network management and monitoring platform and NOC stands for Network Operations Center. Simply put, VNOC improves your QoL, quality of life; by enhancing the advisor/partner/customer experience. Gain complete visibility into the customers WAN/LAN infrastructure, VEEUE proactively detects network issues, once detected the customer is notified and the NOC handles it from there, triaging, troubleshooting and remediating network issues on behalf of the customer. Users have access to real-time and historical performance data, ticketing and enhanced reporting. VEEUE is carrier and equipment agnostic, built on a ServiceNow and LogicMonitor architecture; capable of monitoring anything with an IP address. Eliminate finger pointing with VNOC. When VNOC is deployed within a customer environment, our team acts as an extension of the customers IT team, augmenting resources, filling in the gaps, handling carrier outages and working other network related troubles through to resolution. VNOC enables customers to focus on their core business.

Responsible for partner enablement and ensuring success of our partner program. Enabling White Label Partners, Agents, Advisors, VAR’s and MSPs to deliver a global, AI driven, network management solution that keeps the most mission critical assets in an organization under single-pane-of-glass control; ensuring less risk from disruption and maximizing uptime. Our platform is comprised of industry leading technology pillars, ServiceNow, LogicMonitor and Sisense. These pillars are complimented by our people and our processes (ITIL). Our platform unifies the most effective technologies for addressing internal and external risk, identifying network troubles and driving those troubles through resolution; eliminating finger pointing. Identifying, recruiting, enabling and developing qualified White Label Partners (WLP) and Agent Partners that generate revenue based on selling ADCom Solutions Managed Services as an extension of their portfolio and under their branding. If you are interested in learning more about our partner program, getting a live peak into our platform and/or are ready to drive new top line revenue, contact me!

Enabling team of national account managers and other departments to drive revenue. Enablement through continuous refinement of the quote to cash process, weekly training sessions, creation of user guides, one on one coaching and more. Create and maintain sales collateral and marketing material. Manage partner and vendor relationships for market development programs. Oversee partnership with AT&T, internal program manager and engagement manager, liaison for the Integrated Solutions Simple program; working with the entire AT&T National Business Sales organization to fill gaps. Provide all pricing, proposals, presentations, demos, negotiation, contracting and implementation of services; managing the entire quote to cash process. Member of the Extended Leadership Team, working with other internal business leaders to identify areas of improvement, creating methods and process for improvement and implementing change; all with a focus of enhanced efficiency and revenue generation. Allow us the opportunity to partner with you, to provide the additional technical expertise needed to keep your assets, network, employees and your customers protected, while you and your resources focus on your core 2021 initiatives. ---About ADCom:For over 35 years, ADCom Solutions has designed, implemented, and managed complex IT environments for some of the nation’s largest companies and service providers. Our relentless focus on customer satisfaction and supporting our partners is the foundation on which ADCom has been built on. Bottom line, we care.Providing organizations with a total solution, ADCom is positioned to provide industry leading solutions with outstanding customer service and three core differentiators in today’s marketplace: speed, flexibility and customization.https://www.adcomsolutions.com/

Streamlined and simplified the Integrated Solutions (former Network Integration) engagement model for AT&T. Enabled the national business sales organization and AT&T Solution Providers to win business through complete enablement of the quote to cash process. Supported sales teams and Solution Providers from initial meeting through signature and onboarding. Provided platform demos, pricing, contracting, negotiation, training & education, and ongoing support. Created the program from day 1, from the ground up, established structure, processes, collateral/marketing items, SOW templates and worked to grow mindshare that converted to market share. Not only launched the program but legitimized the offering by closing over 15 new logos, exceeding over 1M in revenue and created many customers for reference.

Making the complex simple. Enabling companies to become more effective and efficient by leveraging industry leading technologies to optimize network infrastructure. Collaboration drives success! Our experiences team of engineers and our project management organization assist with providing a customer experience to be proud of. Assisting companies with cloud migration, the adoption of unified communications, network conversion, 5G, navigating the world of cybersecurity and so much more. I take pride on providing a white glove experience. Providing complete support, from pre-sales, through post-sales; including best-in-class project management, followed up with Day 2+ management and account support. Our Day 2 Management provides a complete managed network solution, capable of monitoring anything with an IP address, globally. When an issue occurs, we detect, initiate trouble tickets and work those issues through resolution. Allow us the opportunity to partner with you, to provide the additional technical expertise needed to keep your assets, network, employees and your customers protected, while you and your resources focus on your core 2021 initiatives.

Program Manager for ADCom and Engagement Manager for AT&T. Liaison between AT&T and ADCom for the Integrated Solutions Simple program. Created from the ground up, gaining national mindshare while growing market share of the IS Simple program within AT&T National Business and Solution Provider channels.Working with the many sales organizations within AT&T and Solution Providers to provide a variety of telecom solutions, including network monitoring and management solutions, Cybersecurity, engineering resources, professional services and more. Educating and being the Subject Matter Expert for AT&T sales and leadership teams for the ISS program, assisting sales teams and customers to qualify and scope out new opportunities, providing live demonstrations of the network management platform, called SimplicIT, creating both vendor and customer facing statement’s of work, equipment quoting, contract creation, contract negotiation, proposal creation, capital leasing, customer presentations and assisting sales with closing opportunities.Over $1M in revenue sold through program since inception!

Providing solutions to solve complex business challenges. With a focus on new logos and growing existing customers, utilizing a consultative process to develop trusted advisor relationships, while being their single point of contact. Assisting customers through the transition from legacy services to cloud based solutions. Constantly working to enhance the customer experience by providing exceptional account management and innovative solutions.

Manage a team of 10 outside sales representatives. Responsible for bringing on new hires, training and ongoing management. Work with sales team to continuously hunt and prospect for new business, while growing and managing existing accounts. Assist sales team on closing new accounts and deals. Consult with customers, identify their business challenges and product needs to properly recommend tailored solutions to solve them. Negotiate, analyze and prepare purchase order agreements, subcontracts and cost control budgets. Managing RFPs and entire RFP process. Managing the acquisition and development of K-12, colleges, universities and other organizations. Developing a partnership and becoming the primary supplier of sporting equipment, apparel and grounds services.

Identified, addressed and solved the most complicated IT challenges for enterprise and state government customers; including the largest hospitality companies in Nevada.Provided a complex suite of services with a robust product set to drive sales and increase brand awareness.Negotiated and managed a large deal for multiple redundant, high bandwidth (100Gbps+), direct connections between Las Vegas and Reno, NV; generating over $4 million in new revenue.Managed over $20,000,000 in annual reoccurring revenue. Average customer reoccurring annual revenue exceeded $1 million. Utilized Siebel & Salesforce.com to provide accurate forecasting and account management.

Leveraged and implemented strategic solutions; including, Network, IP Telephony, MPLS, Mobility, MNS, UCC, Security, Cloud, Data Center solutions, Professional Services and more.• Expanded existing customers billed revenue by over 20%.• Managed and delivered greater than $3,000,000 in recurring revenue monthly.• Managed over $40,000,000 in reoccurring annual revenue.• Average sale totaled annual revenue exceeding $100,000; TCV minimum of $300,000.• Exceeded $2 Million in sales of new reoccurring annual revenue (in addition to existing revenue).• Hunted new logos while managing and growing existing global customers.• Worked closely with Executive Management and C-Level decision makers, directly negotiating all contracts with them. • Quarterback for entire sales process, coordinating and managing internal and external project team members.• Accurately managed funnel and delivered on commitments to the business.• Utilized Salesforce.com for account management and internal communication.• Developed strategic account plans for enterprise customers based on industry trends and customer analysis.

Worked to eliminate business inefficiencies with successful implementation of strategic telecom solutions. Resulting in improvements of operational efficiency and productivity within the business, reducing costs. Annual average of +$1.5 million in revenue.

Managed over 150 indirect sub-agents of Sprint Nextel. All sub-agents were Sprint-Nextel Authorized Resellers (sub-agents). Provided all back office support for the sub-agents, including building proposals, negotiating and closing large deals, ordering, order tracking, commission tracking, commission payments, troubleshooting and more. I worked directly with a channel manager to provide support to sub-agents.Also, I represented Edge Tech Corp, a memory manufacturer, as the product pro and vendor liaison to Ingram Micro’s management and sales teams. My responsibilities were to gain internal mind-share within our sales team and to increase sales of Edge's product month over month. My goal was to get every sales rep to quote Edge products anytime they received a RFP for memory products from other memory manufacturers (to show the buyer the value and normally savings from Edge's when purchasing Edge products).