Since July 2022, I have been actively working as a freelancer in order to hone my skills and keep my expertise current. In this role, I have provided a range of services to clients across various industries, including marketing, project management, writing, content production, video production, research, and coaching. I have helped small to medium businesses with their marketing and project needs while actively using this opportunity to search for my next long-term career opportunity.February 2023 - Present - MarketBeat - Business Profile Analysis / Research WriterOctober 2022 - Present - Smoky Mountain News Network - Business Analyst / Copy EditorOctober 2022 - Present - Open Source Intelligence Research Association - Research Writer March 2023 - April 2023 - SecurIT LLC - Website DevelopmentAugust 2022 - October 2022 - Explore With Us Media Group - Researcher / Script Writer July 2022 - AI Predictive Software - Technical Documentation

While working as a private contractor for a contractually undisclosable hospitality service provider, I played a key role in developing and implementing several platforms, including a knowledge management platform, a communication platform, a billing platform, and a human resources management and scheduling platform. These efforts contributed to the company's growth of approximately 250% over a two years time frame. In addition, I was responsible for providing technical and customer service training to employees and helping to identify and groom key managerial candidates. As a result of my contributions, the company was recognized as the "Number One Hospitality Services Organization in the Smoky Mountains" for two consecutive years by the Sevier County Tennessee Chamber of Commerce.

As Chief Development Officer for MountainWORX Hospitality Systems, I was responsible for driving the growth and expansion of the organization. I successfully led the company from a small "mom and pop" style cleaning and maintenance business to a multi-division organization with a range of offerings, including cleaning, maintenance, laundry, supplies, and consulting services. The company achieved impressive growth through my leadership and management, increasing annual gross sales from under $100,000 to over $3.7 million.

As Chief Technology Officer of Kamelyun Design Company, I was part of a team that transformed the business from a traditional design company to a web-based design organization. Over five years, I helped guide the company's evolution from a standard media design company to a hybrid design company, offering paper and internet-based services. This transition enabled the business to expand its offerings and become an industry leader in the internet, intranet, video, book publishing, and standard design industries, significantly increasing annual revenue from $200,000 to $4.2 million.

As a member of the Go Daddy team, I began my tenure by teaching new employee classes on topics such as customer support, internet development, domain name development, and other aspects of the business. I subsequently advanced to become the first member of the Knowledge Management Team, where I was responsible for creating the company's first training curriculum, which served as the new employee training manual for several years. Additionally, I provided input and guidance in developing Go Daddy's internal knowledge management resources.