Jeffrey Pessoa Email & Phone Number

Vancouver, British Columbia, Canada

AutoAgents is an online dealership that educates, advises and then purchases vehicles on demand based on client’s exact specifications. My role within AutoAgents is leading, coaching and motivating a team. I work directly with employees and customers to provide an amazing and individualized car purchasing experience.As Canada’s first fully managed car buying experience, customers gain access to professional advice from their assigned agent, access to nearly limitless inventory Canada wide, and have a single point of contact through the entire process.Our Agents are given all the tools and support necessary to build a lucrative and sustainable career in the automotive industry, and it shines through in their work. A large part of my role is supporting this exactly.

Ontario, Canada

Ottawa, Canada Area

Throughout my time as an ambassador my tasks included: helping to coordinate large group events, giving tours to prospective students and families, and providing key information to prospective students who were looking to apply to the college over the phone in the call-centre.

Ottawa, Canada Area

Ottawa, On, Canada

Consistently in charge of creating and reviewing documentation, briefing notes, and presenting vehicles to a customer to ensure an easy to navigate and very understandable process. I have a history of being a top performer in the dealership and have gained great customer service experience. I have also been allowed to use my organization and process-oriented way of thinking to enhance my performance even further. Passed this I have gained lots of experience using different CRM tools to create, analyze, and track my sales process.

Ottawa, Ontario, Canada

As an inbound call center agent, I was responsible for booking lease appointments across North America and helping prospective tenants pick the ideal apartments for their specific needs. Along with answering calls, I was also responsible for responding to email inquiries as they came in. I consistently met and exceeded company standards and expectations daily.

Ottawa, Ontario, Canada

Led a team of 3-4 employees at a time and drove sales by using trained techniques. Also monitored KPI’s to help guide further training and promote store growth. I was responsible for opening/closing the store, counting tills, making deposits, and ensuring the store was up to date with visual merchandising and display product updates. Analyzed and resolved workplace issues as they arised within my team of employees.

Ottawa, Canada Area

Pickering, On

Ajax, On

Pickering, On