Jeffrey Pickernell Email & Phone Number

Gothenburg, Sweden

Creating concepts, designs, and scripts for multimedia learning. Delivering everything from traditional e-learning to collaborative workshops and digital rounds for international competitions.Experience with a wide variety of topics including leadership and personal development, emerging technologies, skills for technicians, and diversity, equity, and inclusion.

Gothenburg, Vastra Gotaland County, Sweden

• Producing quality documentation while managing the needs and expectations of multiple stakeholders, including product owners.• Contributing to product quality as an editor by helping to ensure the usability and language quality of customer information according to standardized guidelines.• Providing detailed, timely, and effective feedback to support writers in their daily tasks and professional development. • Creating and improving internal training and troubleshooting documentation for all parts of the workflow. Providing feedback and input to others working with processes.• Coordinating training across several offices internationally.• Developing and delivering training sessions and workshops for co-workers in offices across the world, including in China, Hungary, and Sweden.• Mentoring new co-workers both in-person and internationally, and training others in mentoring.