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Jeff Kay Email & Phone Number

Customer Success | Implement Change | Operational Leader | Strategic | Technology Sales/Support | Coaching & Mentoring at Open to New Opportunities
Location: Greater Calgary Metropolitan Area, Canada 7 work roles 2 schools
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Current company
Role
Customer Success | Implement Change | Operational Leader | Strategic | Technology Sales/Support | Coaching & Mentoring
Location
Greater Calgary Metropolitan Area, Canada
Company size

Who is Jeff Kay? Overview

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Quick answer

Jeff Kay is listed as Customer Success | Implement Change | Operational Leader | Strategic | Technology Sales/Support | Coaching & Mentoring at Open to New Opportunities, a with 277 employees, based in Greater Calgary Metropolitan Area, Canada. AeroLeads shows a matched LinkedIn profile for Jeff Kay.

Jeff Kay previously worked as Open to New Opportunities at Open To New Opportunities and Career Break at Career Transition. Jeff Kay studied at University Of The Fraser Valley.

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Open to New Opportunities

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Profile bio

About Jeff Kay

Accomplished, results-driven professional, well-positioned to drive growth. Significant experience leading client-facing teams and directing information technology (IT) projects from inception to execution, strategically allocating resources and delegating tasks for on-time and on-budget delivery. Skilled in business development and sales, with proven effectiveness in client relationships. Guaranteed to address issues and evaluate options based on relevant information, with demonstrated ability to multitask and thrive in dynamic, demanding environments.Key Skills•Team Leadership

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Open to New Opportunities
Open To New Opportunities
Customer Success | Implement Change | Operational Leader | Strategic | Technology Sales/Support | Coaching & Mentoring
ontario, canada
Employees
277
AeroLeads page
7 roles · 19 years

Jeff Kay work experience

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Career Break

Career Transition
Jun 2023 - Jun 2024

Manager, Implementation Management - Americas

Calgary, Alberta, Canada

Strategic leadership team of Americas Implementation Management organization, directing a team of 7 client facing managers including contractors, and creating excellent customer experiences, executing strategic full life-cycle migrations, new installations, upgrading programs and maintaining technical health of accounts.

Jan 2021 - Jun 2023

Director, Customer Onboarding

Calgary, Canada Area

Spearheaded Americas onboarding specialist team in Canada, United States (US), and Latin America, including resource allocation and task prioritization of up to 9 team members while supporting my own book of business. Responsible for the overall onboarding experience our customers receive, the execution of strategic migration and upgrade programs, and the overall technical health of our customers.

Jan 2019 - Jan 2021

Head Of Technical Account Management, Canada

Calgary, Canada Area

Led Canadian Technical Account Management organization, 15 reports supporting our top several hundred clients, served as Senior Officer for Western Canada and member of the Canadian Leadership team.Served as escalation point for technical and service issues, managed capacity discussions with customers, and presented product and network roadmaps.Drove revenue growth, supporting customer retention initiatives and execution of strategicmigration initiatives.Enabled identification of sales opportunities and improved service to customers throughproactive service engagements.Created goals, targets, and training plans that contributed to strategic evolution of technicalaccount management role.

Oct 2018 - Jan 2019

Head Of Technical Account Management, Canada

Calgary, Canada Area

Led Canadian Technical Account Management organization, 15 reports supporting our top several hundred clients, served as Senior Officer for Western Canada and member of the Canadian Leadership team. Served as escalation point for technical and service issues, managed capacity discussions with customers, and presented product and network roadmaps.Drove revenue growth, supporting customer retention initiatives and execution of strategicmigration initiatives.Enabled identification of sales opportunities and improved service to customers throughproactive service engagements.Created goals, targets, and training plans that contributed to strategic evolution of technicalaccount management role.

Jul 2017 - Oct 2018

Technical Account Manager

Calgary, Canada Area

Trusted advisor to largest financial market clients in Canada. Maintained complete technical heath of clients, achieving 99.9% uninterrupted real time market data service.Leveraged proven domain expertise, market understanding, and market trend awareness inpursuit of revenue generation opportunities, helping clients grow revenue as industry leader.

2008 - Oct 2018
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Colleagues at Open to New Opportunities

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2 education records

Jeff Kay education

FAQ

Frequently asked questions about Jeff Kay

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What company does Jeff Kay work for?

Jeff Kay works for Open to New Opportunities.

What is Jeff Kay's role at Open to New Opportunities?

Jeff Kay is listed as Customer Success | Implement Change | Operational Leader | Strategic | Technology Sales/Support | Coaching & Mentoring at Open to New Opportunities.

Where is Jeff Kay based?

Jeff Kay is based in Greater Calgary Metropolitan Area, Canada while working with Open to New Opportunities.

What companies has Jeff Kay worked for?

Jeff Kay has worked for Open To New Opportunities, Career Transition, Lseg – (London Stock Exchange Group), Refinitiv, and Thomson Reuters.

Who are Jeff Kay's colleagues at Open to New Opportunities?

Jeff Kay's colleagues at Open to New Opportunities include Carolina Almendral, Rositsa Ivanova, Don Herman Oswald Weerasekera, Priscilla Rucker, and Lynn Morgan M.Ed.

How can I contact Jeff Kay?

You can use AeroLeads to view verified contact signals for Jeff Kay at Open to New Opportunities, including work email, phone, and LinkedIn data when available.

What schools did Jeff Kay attend?

Jeff Kay studied at University Of The Fraser Valley.

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