Jeffrey Porter

Jeffrey Porter Email and Phone Number

Customer Success | Customer Support | Servant Leadership | Strategy | P&L | Global SaaS @
Jeffrey Porter's Location
San Antonio, Texas, United States, United States
Jeffrey Porter's Contact Details
About Jeffrey Porter

Customer success and support leader with a concentration in the global SaaS industry. Committed to driving customer engagement, process improvement and efficient quality initiatives to improve customer satisfaction. Personable with strong cross-functional communication skills; Powered with innate relationship-building qualities, along with creative thinking and a drive to lead from the front.

Jeffrey Porter's Current Company Details
Bandera Electric Cooperative (Apolloware)

Bandera Electric Cooperative (Apolloware)

Customer Success | Customer Support | Servant Leadership | Strategy | P&L | Global SaaS
Jeffrey Porter Work Experience Details
  • Bandera Electric Cooperative (Apolloware)
    Customer Experience
    Bandera Electric Cooperative (Apolloware) 2023 - Present
    Apolloware is a digital insights tool designed to help members understand and optimize electricity usage for home and commercial use.
  • Firstbase
    Senior Customer Success Manager
    Firstbase 2022 - 2023
    New York City, Us
    Firstbase is an innovative tech start-up that offers a platform designed to help manage and scale a remote workforce's equipment.
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  • Filestack
    Vp, Customer Success And Sales
    Filestack 2018 - 2022
    San Antonio, Texas, Us
    Simple file uploader & powerful APIs to upload, transform & deliver any file into your app.
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  • Tint (Tintup.Com)
    Vp, Customer Success And Support
    Tint (Tintup.Com) 2018 - 2022
    San Antonio, Texas, Us
    TINT is the trusted enterprise User-Generated Content platform to tell your story through the voice of fans, customers, and employees. Weave the power of UGC and authentic influencer marketing into every step of the customer journey.
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  • Promoter.Io
    Head Of Customer Success
    Promoter.Io 2016 - 2018
    The eCommerce feedback solution your small business needs to grow revenue.
  • Peopleadmin
    Customer Experience Manager
    Peopleadmin 2014 - 2016
    Folsom, California, Us
    Our multi-tenant SaaS-based solutions help institutions build streamlined and sophisticated processes and our robust analytics support data-informed decisions. Provided expert direction and guidance on customer experience activities. Ran and provided analytics on NPS program for PeopleAdmin. Facilitated communication and resolution of customer satisfaction issues and escalations. Delivered valuable metrics that will help better adopt and utilize our SaaS products.
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  • Quinn Medical Billing
    Owner
    Quinn Medical Billing Dec 2012 - Jun 2015
    Medical billing company focused on small to midsize practitioners working with all major healthcare providers.
  • Ricoh Americas Corporation
    Account Manager
    Ricoh Americas Corporation Mar 2010 - Jun 2014
    Exton, Pa, Us
    Managed national accounts USAA, Clear Channel as well as major universities including the University of Texas and Texas State. Provided production work, printer networking services and fleet management.
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  • The Casey Z Porter Foundation
    Chairman Of The Board Of Directors
    The Casey Z Porter Foundation Jul 2012 - Dec 2013
    Managed and run the foundation. Created the website and worked with the other directors on public relations and awareness. Organized fundraisers to raise money for brain cancer research and to help families dealing with the disease.
  • Freelance Work
    Medical Billing Consultant
    Freelance Work Apr 2005 - Dec 2012
    Provided consulting services for medical practices in regards to outsourcing their medical billing. Worked with licensed medical billers to help with outstanding issues on their accounts.

Jeffrey Porter Skills

Leadership Customer Experience Team Building Sales Process Salesforce.com Customer Success Account Management Sales Customer Retention Software As A Service Sales Operations Customer Satisfaction Business Development Team Leadership Process Improvement Customer Relationship Management Strategic Planning Microsoft Office Operations Management Cross Functional Team Leadership Document Management Training Customer Service Bookkeeping Income Statement Customer Support Contract Negotiation Invoicing Business Process Improvement Budgets Saas Management Inventory Management Accounts Payable Crm

Jeffrey Porter Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Physics

Frequently Asked Questions about Jeffrey Porter

What company does Jeffrey Porter work for?

Jeffrey Porter works for Bandera Electric Cooperative (Apolloware)

What is Jeffrey Porter's role at the current company?

Jeffrey Porter's current role is Customer Success | Customer Support | Servant Leadership | Strategy | P&L | Global SaaS.

What is Jeffrey Porter's email address?

Jeffrey Porter's email address is je****@****hoo.com

What is Jeffrey Porter's direct phone number?

Jeffrey Porter's direct phone number is +121083*****

What schools did Jeffrey Porter attend?

Jeffrey Porter attended The University Of Texas At Austin.

What skills is Jeffrey Porter known for?

Jeffrey Porter has skills like Leadership, Customer Experience, Team Building, Sales Process, Salesforce.com, Customer Success, Account Management, Sales, Customer Retention, Software As A Service, Sales Operations, Customer Satisfaction.

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