Jeffrey Moore Email & Phone Number

Houston, TX, US

Houston, Texas Area

Houston, TX

• A consumer goods retailer with over 4,500 employees specializing in furniture, appliances, and electronics with over $1 billion in revenue.Manage 6 warehouses across a multi-state region with a focus on home delivery.
• Modernized distribution center and cross dock audit forms focused on inventory, Lean Six Sigma, and document retention
• Created delivery ride-behind guideline for company-wide distribution network which directly improved delivery completions by 6%
• Designed product inspection procedures used daily by delivery teams and warehouse personnel, which positively impacted delivery completions across the network

Dallas/Fort Worth Area

• Oversaw the daily operations of a 500,000 square foot distribution center with 80+ employees. Centered on inbound/outbound product movement, inventory accuracy, home delivery efficiency, relationship building with over.
• Managed a 9% reduction in labor costs by identifying gaps in production and staff scheduling
• Implemented daily safety discussions and monthly safety committee meetings resulting in a 30% reduction of workplace injuries
• Achieved and maintained a 94.5% level of service ensuring customer satisfaction

Houston, TX

• Supervised the evening shift of a 450,000 square foot distribution center, focused on prepping all outbound product destined for retail stores and customers' homes. Ensured inventory accuracy in all outbound product.
• Decreased labor costs by 10% in just the P.M. operations by promoting and removing certain employees, as well as retraining operators on best practices
• Directly ensured and maintained a safe work environment throughout the warehouse facility for all associates

Houston, Texas Area

• Installed AT&T internet services for both businesses and residences. Specialized in efficiency, quality of work, and training new hires.
• Reached 4-Star status consistently for efficiency, customer satisfaction, work quality, and safety
• Trained new technicians on safety, customer interaction, sales, quality of work, and efficiency

Houston, Texas Area

• Specialized in appliance sales in a retail store. Focused on installed sales and specialty sales to maximize margin in the department. Trained new sales specialists on how to maximize sales profits with add-on items.
• Successfully coached multiple newly hired Sales Specialists on Lowe’s policies, procedures, and proper selling techniques
• Steadily exceeded weekly sales goals in specialty sales, installed sales, and in stock merchandise

Houston, Texas Area

Assisted seasoned sales people with identifying new opportunities within established accounts. Established relationships within the numerous departments of the organization, to better support sales by gathering information and answers regarding new software.