Jeff Rocco Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Blue Bell, Pa, Us

• Lead Solutions team through the pre-sales, delivery, and deployment phases of customer engagements on all projects across the globe, including Europe and North America • Lead cross-functional teams—spanning pre-sales engineering, sales, and operations—to define customer project requirements, estimate resourcing and costs, and deliver projects successfully• Regularly liaise between senior client representatives and company delivery teams to ensure milestones are met on time and projects are built to customer specifications• Analyze customer requirements to inform and influence the development and enhancement of core company software• Define solution functional and technical architectures• Develop and implement new team and company procedures to enhance cohesion, communication, and efficiency • Lead teams on-site, globally, to deliver customer project• Managed key partnerships to pursue and ensure the success of joint opportunities in the US and the UK

Blue Bell, Pa, Us

In my role, I partnered with the customer and the technical teams aligning strategic goals with decisions regarding business and IT initiatives and the related systems that link these aspects of the enterprise together. I will work with dynamic project teams to structure the enterprise in terms of its business processes and business information. Collaboration with subject matter experts across the business to ensure that the business functions of the delivered solution match customer requirements and achieve positive business outcomes. The technology of our choice is Pega Systems PRPC version 7.1• Reviewing, analyzing, evaluating ideas, projects and opportunities to develop new products, new technologies and business models for various business segments • Conduct analysis to determine best path for solving business problems/opportunities that may include business process improvement, systems enhancement, user training, and/or software procurement • Ensure solutions developed across organization are aligned to enterprise architecture standards and principles, leverage common solutions and services, and meet financial targets (cost and benefits)• Led Senior Management through the development of a business architecture plan for various lines of business. • Presented information that facilitated effective and timely decision-making through written and oral communication materials that summarize findings with recommendations • Functioned as a liaison to Business and IT partners in order to gain a broad understanding of industry trends and innovations, and their impact on technology.

Noida, Uttar Pradesh , In

Good news! I've been consultanting for this company for 15 months and they wanted to bring me on as a full time employee which is a good thing. My new job will have me focused on managing the automation of business process(es) and CRM using Pega Systems software as the main system. This is a great opportunity and I'm looking forward to it.

Responsible for defining market requirements, manage the features into releases, and championing the overall product strategy. Responsible for ensuring timely delivery of features within the expected budget. Worked closely with Software Development Director, Brand Marketing Director and Service Operations Director to define market requirements. Continuous focus on keeping products and services aligned with customer expectations, market demand, and the underlying technology. Directly supervised Product Managers, Business Analysts, and Project Managers

Evaluated, analyzed, and made recommendations on products, designs, and cost improvements to improve the competitive position of the company. Directly supervised ten employees and five consultants. Responsibilities included interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Participated in strategic executive monthly meetings to determine short-, mid- and long-term goals for the company. Managed multiple project software development teams through the entire Software Development Life Cycle (SDLC) of projects. This includes: requirements, design, coding and testing, deployment and implementation and post-implementation. Negotiated contracts with various vendors.

Designed, developed and maintained internal and external applications. Directly supervised five employees and two consultants. Responsibilities included: interviewing, hiring and training employees; planning, assigning and directing work. Negotiated contracts with various vendors.

Managed the design, development, implementation and maintenance of custom telephony application solutions to support company primary revenue stream, Matrix. Managed several resources on an as-needed basis during different phases of projects. Directly interfaced with external clients to ensure clear expectations of projects, scope, quality and delivery dates.