Jeffrey Babu Email & Phone Number

Palo Alto, California, United States

- Managed the end-to-end order booking and fulfillment for Rubrik’s hardware & software products.- Engaged with Contract Manufacturers, Distributors, SalesOps, Deal Desk, and CPQ teams to manage opportunity, quoting, and pricing inquiries preventing booking and fulfillment.- Led presentation of quarter-end meetings driving closure with bookings among stakeholders.- Expanded data visibility by implementing SFDC & Tableau reports for various processes including welcome letters, and booking date discrepancies between system integrations.- Facilitated the Ontrack license distribution management process, provided L1 support as needed, and presented quarterly breakdown to stakeholders.- Cross-trained team members on various booking / provisioning / fulfillment processes.- Engaged with Finance & Revenue Recognition teams by managing the end-to-end debooking process, driving closure with asset/entitlement updates, and detailing fulfillment reconciliation reports to Revenue team.- Established metrics directly impacting product roadmap decisions: Electronic Data Interchange (EDI) Metrics, On-Time Shipment Metrics, Manual Fulfillment Metrics.- Collaborated with IT for a wide range of booking/provisioning/fulfillment enhancements by gathering requirements, translating them into PRD’s, and driving QA/UAT testing to completion.

San Francisco Bay Area

- Managed the end-to-end order processing for device fulfillment, inventory management, and device forecasting ensuring Warehouse and Logistics teams adhere to internal/external SLAs.- Partnered with engineering, design, clinical operations, and other customer-facing teams to deliver on KPIs while identifying key product improvements through voice of the customer initiatives.- Utilized Google BigQuery, Pycharm, and SQL to execute data cleansing and deduplication protocols impacting device fulfillment process accounting for 20% of company’s annual revenue.

San Francisco Bay Area

- Reviewed candidate applications and documents for the J-1 visa program and ensured participant eligibility in compliance with the Department of State's federal regulations (SEVIS).- Engaged in communication with host companies, C-suite, and executives to create internship and trainee opportunities for over 2000 foreign exchange visitors.- Utilized reports and dashboards within SFDC to improve data visibility and identified operational inefficiencies improving support processes to enhance application turn around time.

Washington D.C.

- Engaged in constituent communication ensuring that their point of view was met without any bias.- Led tours of the Capitol building for visitors of special interest groups and from the district (CA-15).

Potheri, India

Chennai, India

Master Of Business Administration - Mba, Business Analytics, 3.93

Activities and Societies: StartUp ClubData Mining Case Competition Winner

Bachelor'S Of Science, Visual Communication

Education record

KlabLab Sound Of Knowledge Award - $10,000