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Jeffrey Ryan Pass is listed as Civic Tech (CX, DX, IA, UX, CS) strategist, evangelist, organizer, and OG. Brand warrior fighting for the user! at State of Maryland, based in Takoma Park, Maryland, United States. AeroLeads shows a work email signal at bah.com, phone signal with area code 202, 703, and a matched LinkedIn profile for Jeffrey Ryan Pass.
Jeffrey Ryan Pass previously worked as Senior Director of Web Services, Maryland Digital Service at State Of Maryland and Digital Strategist and Senior Lead Technologist, USPS.com UX Team Lead at Booz Allen Hamilton. Jeffrey Ryan Pass holds Ma, International Service, Peace & Conflict Resolution from American University.
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AeroLeads found 1 current-domain work email signal for Jeffrey Ryan Pass. Compare company email patterns before reaching out.
More than 25 years of experience creating simple, clean digital experiences, developing information architectures and content strategies, promoting user experience through evidence-based practice and iterative usability testing, creating content strategies and authoring plain language content, identifying requirements then creating use cases or user stories, business and competitive analyses, mentoring new UX talent and participating in the broader UX community. Diverse clientele has including federal agencies, policy and advocacy organizations, educational institutions, small- and medium-sized businesses, not-for-profits, and individuals.Specialties: usability and user interface design, information architecture and content strategy, plain language and accessibility, project and personnel management, business development and fund raising, research- and copy-writing, editorial and quality control, education and training, and conflict analysis and resolution.
Listed skills include User Experience, Information Architecture, User Interface Design, Usability Testing, and 29 others.
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Baltimore, Maryland, Us
Leads the strategy and vision for Maryland web experience, bringing a resident-centric, research-based, and data-driven approach to transforming and streamlining Maryland websites. In so doing, helps reduce burden on constituents and state staff, promotes self-service channels for addressing resident needs, and creates a more consistent and positive user experience at a lower cost to serve.
Mclean, Va, Us
Served as a Digital Strategist and Senior Lead UX Associate for the BAH Strategic Innovations Group (SIG) Laurel Digital Hub (LDH).Provided full-life cycle digital services focusing on user research, information architecture (IA), usability and user experience (UX) testing, user interface (UI) design, and data-driven (analytics- and metrics-based) decision making. Primarily deployed as the UX Lead for USPS.com, the United States Postal Service (USPS) digital domain. Role involves: IA, navigation, and UX strategy for domain; evaluation and testing of all new/revised content and functionality in combination with iterative heuristic and standards reviews of all existing content and functionality; user as well as strategic/competitor research and analysis; and management and enforcement of USPS Digital Style Guide.Note: Booz Allen Hamilton acquired Aquilent in March 2017. For experience prior to March 2017, please see my Aquilent experience listing.
Laurel, Md, Us
Served as a Solution Engineer with the Aquilent Digital Communications Solution (DCS) and User Experience Lead with Digital Communications Group (DCG). Also as Chair of the Aquilent User Experience Community of Practice (UX COP). Provided full-lifecycle digital services focusing on user research, information architecture (IA), usability and user experience (UX) testing, user interface (UI) design, and data-driven (analytics- and metrics-based) decision making. Primary federal government clients included: the Unites States Postal Service (USPS), the Centers for Medicare and Medicaid Services (CMS) and HealthCare.gov, the Substance Abuse and Mental Health Services Administration (SAMHSA), the NIH National Center for Advancing Translational Sciences (NCATS), the US Commodity Futures Trading Commission (CFTC), and the United States Geological Survey (USGS).
Us
Diverse projects including web and print layout and design, information architecture and quality control (QC), research- and copy-writing, proofreading and editing, and research and fact checking. Conduct training seminars and usability, information architecture, accessibility, public speaking, communication, negotiation and conflict resolution workshops and lectures. Clients include (past and present): American Red Cross, American University, Center for Global Counter-Terrorism Cooperation, Century 21, Discovery Channel, Fourth Freedom Forum, Gold Resource Corporation, National Summit on Africa, Nibblebox, Orbital Sciences Corporation, PR & Partners International, Regis University, Rod Keenan New York, Smithsonian Institution, Strategux, U.S. Gold Corporation, Vehicle Systems Integration, Washington Semester Program and more.
Falls Church, Va, Us
Keymind, a CMMI level three company, is a technology and creative services company providing software development, strategic marketing, and user-focused solutions. Keymind is a division of Axiom Resource Management, Inc. Axiom is a professional consulting firm providing program management, operational support, accessibility, management training, and IT solutions. We deliver studies and analysis, marketing, distance learning, and Web support.
Us
Lead IA and UI designer for eAuthentication project as well as select portlets including Mental Health information. IA and graphical UI designer for the Veterans Health Administration's myhealthevet web portal.Senior IA/UX on contract; mentor for junior Number Six Software IA and UX staff. UX process development lead. Accessibility compliance team member.
Rockville, Md, Us
Continuation of all responsibilities from Eagle Design & Management plus responsibility for all aspects of client web content including: information architecture, usability evaluation, testing and reporting, accessibility (508, WAIC), content development, project and staff oversight, content management and content management system tool design. Team lead for United States Patent and Trademark Office usability project. Team lead for Combined Health Internet Database (CHID). Development and proposal team member.
Planed, developed and executed usability testing for client websites. Performed heuristic reviews and site inventories as well as information architecture, usability and accessibility audits. Worked with architecture specialist to map out new sites and site redesigns. Oversaw design implementation of usability and architecture map. Ensured content and editorial quality for all client websites including eight National Institutes of Health and numerous Federal Agencies. Performed web metrics reviews and created usage reports and recommendations. Created and implemented style guides. Researched emerging capabilities and web-related issues; provided training on same and organized professional development opportunities.
Other employees you can reach at maryland.gov. View company contacts →
Nishant Shah
Colleague at State Of MarylandWashington, District Of Columbia, United States
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Amanda Trice
Colleague at State Of MarylandWashington, District Of Columbia, United States
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Cynthia Mciver
Colleague at State Of MarylandCatonsville, Maryland, United States
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Sheila Harris
Colleague at State Of MarylandBaltimore, Maryland, United States
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Behnke Charles
Colleague at State Of MarylandJessup, Maryland, United States
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Ankita Roy Bhattacharya
Colleague at State Of MarylandColumbia, Maryland, United States
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Keifala Sidique Daboh
Colleague at State Of MarylandLanham, Maryland, United States
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Antoinette James
Colleague at State Of MarylandBaltimore, Maryland, United States
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Ed Galloway
Colleague at State Of MarylandAnnapolis, Maryland, United States
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Rachel E. Underwood -Dpscs-
Colleague at State Of MarylandBaltimore, Maryland, United States
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Quick answers generated from the profile data available on this page.
Jeffrey Ryan Pass works for State of Maryland.
Jeffrey Ryan Pass is listed as Civic Tech (CX, DX, IA, UX, CS) strategist, evangelist, organizer, and OG. Brand warrior fighting for the user! at State of Maryland.
AeroLeads has found 1 work email signal at @bah.com for Jeffrey Ryan Pass at State of Maryland.
AeroLeads has found 2 phone signal(s) with area code 202, 703 for Jeffrey Ryan Pass at State of Maryland.
Jeffrey Ryan Pass is based in Takoma Park, Maryland, United States while working with State of Maryland.
Jeffrey Ryan Pass has worked for State Of Maryland, Booz Allen Hamilton, Aquilent, Self Emplyoed, and Keymind, Division Of Axiom Resource Management, Inc..
Jeffrey Ryan Pass's colleagues at State of Maryland include Nishant Shah, Amanda Trice, Cynthia Mciver, Sheila Harris, and Behnke Charles.
You can use AeroLeads to view verified contact signals for Jeffrey Ryan Pass at State of Maryland, including work email, phone, and LinkedIn data when available.
Jeffrey Ryan Pass holds Ma, International Service, Peace & Conflict Resolution from American University.
Jeffrey Ryan Pass is listed with skills including User Experience, Information Architecture, User Interface Design, Usability Testing, Usability, Content Management, Web Analytics, and Cms.
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