Jeffrey Sarfo Email & Phone Number

Develop market/business intelligence tools for multi-million dollar companies by using acombination of tools such as SQL for data mining and Tableau for visualizing. Retain top accounts by working with client partners, building client-specific solutions, interactivedashboards, reports and automating deliverables. Responsible for Automated Monthly and Weekly Data update of multiple Microsoft SQL Tablefiles and refreshing online published Tableau Database for various clients to monitor and analyzetheir data of interest. Manage high volume of customer services/queries utilizing U.S Waterborne Import/Export Tradedatabases, Asian & Latin American Trade databases and Trade Intelligence (TI) Databases. Formulate and document Focus queries to extract, manipulate, format and present data stored inrelational databases based on customer criteria. In charge of the maintenance of large datasets - importing/exporting data in various formats,querying datasets, data validation and report generation. Document and Identify informational data needs of customers / potential customers and advise themof options available to them. Perform data quality analysis with Web tools, MS Access and MS Word before delivering Data toCustomers. Develop tables, reports and programs on short notice, for Data Migration. Analyzing raw data, drawing conclusions & developing recommendations. Data entry, data auditing, creating data reports & monitoring all data for accuracy. Designing,developing documentation and implementing new functionality as necessary.

Information Technologist and Chemical Analysis Code chemical commodities with the correct harmonize code based on the Harmonized TariffSchedule for The United States. Research and document chemicals and trade names not included in the Standard Classification Update Standard Classification by adding new commodity descriptions and correct Inconsistenciesas necessary. Correct any chemical commodity or trade name information in the database that has been codedincorrectly. Assist Data Quality commodity coders with the proper coding of mineral substances. Communicate with the PIERS Sales Department in response to customer requests for commodityInformation.

 Oracle Software installations. Systems and Helpdesk assistance. Critically inspected and analyzed new Panasonic products (TV’s, Camcorders, phones, DVDPlayers, VCRs) Graphical presentation of Quarterly Sales, Repairs, Budget and Expenditure reports.*

Assisted in departmental database systems management Configuration, Documentation, Troubleshooting, Software and Hardware Installation. Assisted in students’ course registration, mails for various professors and staff. Administrative/Clerical responsibilities for various professors, as needed.

Masters, Business And Information Systems

Learning about Information System topics such as databases, application development tools, web design, software use and evaluation.

B.S, Computer Engineering

Computer Engineering program provides a solid foundation in both computer software and hardware, and then builds on this knowledge.