Twelve years of experience in the commercial/hospital and clinical software industries. Twenty-one years of Air Force career experience with increasing responsibility for managing and supervising personnel.Broad background in all aspects of client-facing roles, including business operations, contract negotiations, and budget and planning discussions for software and hardware upgrades.Highly analytical thinker with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes. Committed to professionalism, highly organized, work well under strict deadlines with attention to detail, and possess excellent written and verbal communication skills. Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).Specialties: Siebel Service Call SystemU.S. Air Force - Munitions Systems Specialist