Jeff Scholes Email & Phone Number

Little Elm, Tx, Us

Redmond, Washington, Us

My role as a Digital Cloud Solution Architect Manager is to guide a team of talented Cloud Solution Architects who embrace uncertainty, take calculated risks, who are always learning and insatiably curious, and rapidly learn from mistakes. By leveraging a world-class sales and marketing platform, my team and I reach out to customers digitally, assisting them in solving their business challenges and developing strategic customer relationships. Most importantly I do my best to unite our team under a shared mission to empower every person and organization on the planet to achieve more while fostering a culture of respect, integrity, and accountability where everyone can thrive.

Redmond, Washington, Us

As an Azure Core Technical specialist, I am focused on scaling customer engagements, leveraging partner networks, building competitive strategies, and providing technical leadership. I engage with key customer decision-makers, streamline processes, and align Microsoft solutions with customer needs. To do this I utilize partner collaboration, build competitive knowledge and guide teams in solution design while supporting the voice of the customer, aligning technical resources based on priorities, and encouraging innovative use of Microsoft technology.

Redmond, Washington, Us

In my role as a CSA Manager at Microsoft I led a team of highly skilled Cloud Solution Architects who help managed customers in their territory achieve their cloud vision. My role involved enabling my team members to be the most successful version of themselves. I did this by creating an environment of trust, support, acceptance and challenge that emphasizes each individuals own path to success in the present AND future. I collaborated with Microsoft stakeholders to ensure team alignment and effective cross-team collaboration, enabling the team to accelerate Azure projects and deliver high-quality solutions. By leading with empathy I was able to drive operational excellence and exceed team-level targets for Azure Consumed Revenue and operational metrics. I also led the Adds and Churn effort in US SMC, ensuring customer satisfaction and retention.

Redmond, Washington, Us

As a Cloud Solution Architect at Microsoft, I specialize in designing and implementing Azure solutions for businesses. My expertise includes governance, infrastructure, and optimization. I excel at collaborating with cross-functional teams and delivering high-quality solutions on time and within budget. I am passionate about driving innovation and providing exceptional customer service. In the past I was honored to be chosen as part of the "depth" team, which focused on specific large accounts and projects within our organization.

Salt Lake City, Utah, Us

During my time working as a Senior Windows System Administrator my focus was on delivering top-notch results and ensuring seamless operations. With expertise in the Microsoft stack, VMWare, Cisco UCS, Citrix, Netapp, Pure storage, and Veeam I led several successful projects, including SCCM deployment, Windows PKI implementation, file server migration, and Active Directory optimization.

Salt Lake City, Ut, Us

In my position as a senior Windows System Administrator I specialized in managing complex Windows technologies, as well as Rubrik backup solutions, with my strategic approach to system management which ensured high-quality results and drove innovation. My extensive knowledge of Windows systems and cloud technologies also enabled me to lead windows migration projects from on-premises data centers to the AWS cloud.

Murray , Ut, Us

While serving as the Windows Engineering Manager, I oversaw the management of Windows server technology as well as Citrix and VMWare infrastructure. I collaborated with project stakeholders to design solutions that met defined requirements and conformed to company standards such as leading the team's work on deploying Server 2016 to migrate from VMWare to Microsoft Hyper-V. Throughout my tenure, I represented the team in regular management meetings, reported on status and metrics, and addressed service outages and other unplanned system events. In addition, I managed the creation of standards, policies, and procedures across the SA organization and led weekly team meetings to ensure project success and maintain team skill sets. I also conducted performance appraisals and held regular 1:1 meetings with team members to encourage personal development.

Murray , Ut, Us

In the capacity of a Senior Windows system engineer I honed my skills in server automation, VMWare vRealize Automation, vRealize Operations Manager, vRealize Orchestrator, as well as Microsoft SCCM, visual basic, and PowerShell. I leveraged my scripting skills to improve server build processes, server monitoring, and created GUI programs to aid in server and service management, such as DNS.I led various projects, including architecting, designing, and building windows servers for multiple business units and applications. I worked on high-profile initiatives such as security and server hardening, and had extensive experience managing and maintaining the Active Directory environment for the company.

While fulfilling the role of a Senior Systems Administrator and the site lead for the Salt Lake team, I reported directly to Washington D.C. management and played a critical role in several projects, including leading the iSCSI pilot deployment as well as earning a commendation from the OSHA Director of IT for my work on the pandemic preparation laptop deployment.I also managed all aspects of Active Directory, including Users, Computers, DHCP, DNS, WINS, Group Policy, and utilized a range of technologies such as VB scripting, RDP, Citrix RSA Manager, Exchange, Remedy, NetIQ, WSUS, SMS, NetBackup, Officescan, Pointsec, Backup Exec, and Integrity.

Cleveland , Ohio, Us

As a LAN administrator for the state of Utah operations I expertly resolved issues with Xerox printers, laptops, desktops, servers (HP), network equipment, cabling, computers, phones and software such as Windows 2000, XP, and Server 2003, Lotus Notes, Microsoft Office, Pointsec, Radia, and Citrix.I maintained excellent client relationships with stakeholders across all levels, ranging from tellers to the president of the Rocky Mountain district, successfully led the setup of new branches and the move of the downtown Salt Lake City headquarters.

Salt Lake City, Ut, Us

My role as a Senior Technical support engineer involved providing comprehensive support for all aspects of Windows XP desktops, including software and hardware configuration, installation, deployment and Cisco telephone equipment configurations / connection issues.I also excelled in identifying and documenting complex technical support problems, including the processes and solutions that ensured timely and effective resolution. This allowed me to develop effective training materials to facilitate the use of new software and features, including step-by-step resolutions to common issues that enhanced the technical expertise of end-users and helped ensure minimal disruption to business operations.

While working as a Technician III in a large call center, I excelled in providing technical support for various systems, including troubleshooting and repairing Windows servers, workstations, and networking equipment such as Cisco routers, managed switches, hubs, cabling, and patch panels. My skills also extended to managing Active Directory and NT Domain networks, configuring Nortel and Avaya PBX systems, phones, and performing daily maintenance on the switch.In addition to my technical expertise, I enjoyed the responsibility of training administrative and production users on the Microsoft Office suite in a classroom environment.

While managing a small call center I was responsible for overseeing all daily operations including creating and implementing policies and procedures to ensure smooth and efficient workflows, generating statistical reports to track and improve performance, managing payroll for staff, and providing comprehensive training to new hires to ensure they have the skills and knowledge necessary to succeed in their roles.

As a Sales Manager, I led a team of 5 sales representatives, overseeing their daily activities and ensuring they met their sales targets. In addition, I played a key role in designing a successful season ticket telemarketing campaign, as well as maintaining and organizing season ticket billing and accounting information.Furthermore, I was responsible for managing Internet support for the organization, serving as a point of contact for customer inquiries and issues. I also took charge of running the box office during the season, providing excellent customer service to ensure a smooth game day purchasing experience for our fans.

While serving as a Team Leader I led 15 to 60 consultants, overseeing attendance, stats, and quality numbers to ensure customer satisfaction. I managed employee scheduling and recruitment efforts, including interviewing, to build a high-performing team.I also conducted training sessions on improving quality and sales skills, contributing to increased employee satisfaction and retention.

Bachelors Of It, Network Administration

Business Administration Information Technology