Jeffrey Schwartz Email & Phone Number

Boston, MA

• Utilize a deep understanding of pedagogical intent of teaching materials and translate appropriately into computer-graded content.• Independently code computer-graded content using proprietary scripting language.• Review and edit authored content for style, accuracy, pedagogy, and currency.• Author contextual user-facing feedback and remediation.

Greater Boston Area

Greater Boston Area

• Managed the daily workloads of approximately 10 Manuscript Quality Assurance Reviewers.• Acted as the Quality Assurance Project Lead responsible for overseeing the content review of Microsoft Windows, Microsoft Office, Adobe CC, HTML, and web design products for three separate lists.• Collaborated with the Editorial and Production Departments to.

Greater Boston Area

• Managed the daily operations of a team of MQA Project Leads and 12 freelance MQA Testers. • Ensured the on-time delivery of high quality educational content.• Hired and trained testers in best practices and processes.• Managed the MQA projects of four product lists.• Performed quality assurance testing and technical editing of manuscripts and.

Greater Boston Area

• Scheduled and tracked the quality assurance review of all Microsoft Windows, Microsoft Office, Adobe CS, multimedia, and web design titles that required such review as determined by the Editorial Project Manager. • Managed and supported the efforts of between 6 to 12 freelance Manuscript Quality Assurance Testers. • Acted as one of the primary.

Greater Boston Area

• Acted as a first-line technical resource for Manuscript Quality Assurance testers in the lab; helping to resolve problems with configurations, installations, and manuscript testing.• Acted as the Manuscript Quality Assurance Team Contact for the Illustrated and Design Professional (Multimedia) teams. • Organized and managed data and solutions files for.

Cambridge, Massechusetts

• Performed quality assurance testing and technical editing of manuscripts; checking for technical accuracy and clear, consistent presentation of material. • Organized and managed data and solutions files for the Illustrated and Design Professional teams.

Greater Boston Area

• Provided general office management & support.

Bloomington/Normal, Illinois Area

• Taught sections of remedial and college level Composition.• Graded portfolios, journals, and computer mediated conferences.• Prepared students for future academic and non-academic research and writing.

Normal, Illinois

• Taught sections of an ESL course to non-native English speakers. • Presented films, held conferences with students, and graded student coursework.• Taught Composition/Freshman Writing and graded student coursework.

B.A., English/Literature

Concentration in Psychology

M.A., Literature

Education record

Master Of Professional Studies In Digital Media, Interactive Design