Jeff Schwenke Email & Phone Number

Chattanooga, Tennessee Area

+Increased sales 117% in the first three years; taking The Daily Ration to annual net sales of nearly $1.5 million+Complete inventory and order food, liquor, and paper supplies as needed to ensure the restaurant is fully stocked +Prepare and plan ahead for outside factors that could affect business both positively (i.e. holidays, graduations, marathons, etc.) or negatively (i.e. weather, staffing shortage)+Create weekly schedules for employees and managers to ensure the restaurant is properly staffed at all times +Analyze and cost out menu items, search for new and interesting products to include on menus, compare prices and products across different vendors to find the best ones +Design and implement new menus seasonally+Manage a group of 30+ employees and managers to provide guests with a memorable and positive experience every time they visit The Daily Ration

Chattanooga, Tennessee Area

+Planned and executed parties, promotional events, and catering opportunities to market and grow the business+Provided excellent customer service to grow repeat business by properly scheduling employees, assisting customers if they had complaints, and ensuring excellent food quality+Expanded the business from a small basement bar to a three story full service restaurant and cocktail lounge

Roanoke, Virginia Area

• Responsible for the Blacksburg Cookout, a fast food restaurant with net sales exceeding $2 million per year• Increased net sales each month of 2014 over the previous year• Effectively managed a team of 40 people on a daily basis to achieve great numbers including increased sales, excellent service times, low food cost, and good labor• Counted weekly and monthly inventory to track food cost and place food orders to ensure the store did not run out of product during the week• Interviewed and hired new employees regularly in order to build a strong, customer-oriented team• Scheduled 35+ employees on a weekly basis to make certain all shifts had the proper coverage• Inspected the store frequently to ensure it was clean, organized, and health inspection-ready at all times

Chattanooga, Tennessee Area

• Charged with oversight of three separate locations: The Incline Railway Top Station, Bottom Station, and Battles for Chattanooga with attendance totaling 130,000 during my time as Site Coordinator• Operated food and retail areas at each location with sales totaling $300,000o Placed food and drink orders weeklyo Maintained well stocked retail stores • Responsible for scheduling of 35 employees weekly• Worked to ensure excellent customer service was provided consistently• Communicated with my team leaders and upper management about any issues that arose involving employees or guests• Solved problems for my employees and customers on a regular basis• Looked for creative ways to improve The Incline Railway and to save money for the company, such as switching ice cream vendors and finding a better deal on extract to go in our homemade fudge

Chattanooga, Tennessee Area

• Oversaw day to day operations of both the store and the factory• Scheduled employees on a weekly basis• Ensured all standards of procedure were being met • Balanced registers daily and deposited funds in the bank• Responsible for weekly production and delivery of all ice cream• Took weekly inventory of items in the store and factory to ensure supplies did not run low• Managed multiple wholesale accounts by taking orders, creating invoices, and depositing payments weekly• Executed set up and service of catering events• Created necessary documents to better execute managerial responsibilities • Provided friendly, quality customer service to all guests• Constantly worked to solve problems, find new products, and better Clumpies Ice Cream Co. in order to make the best ice cream in Chattanooga

Chattanooga, Tennessee Area

• Responsibilities included directing marketing and public relations efforts• Created new logo and brand identity for the Broad Street Film Festival• Drafted and edited multiple proposal documents for fundraising• Produced and edited multiple press releases • Assisted in pricing, designing, and writing the 2010 BSFF Sponsorship Packet

Chattanooga, Tennessee Area

• Responsible for sales of all advertising totaling over $2,500• Managed sales accounts and collected payments from customers• Wrote articles as needed for the newspaper• Contacted and interviewed people for the articles• Increased interpersonal skills and gained valuable experience in copywriting