Lead Programmer Analyst working with TSYS / Total Systems. The leading processor of Credit Cards in the world.

Developer Mainframe – CVS Caremark proprietary PeopleSafe Software support team. Supported on-line and batch PeopleSafe system on a 24/7 basis. This system is responsible for all member prescription information within CVS Caremark. • Research and resolve online and batch issues. Using DB2, SPUFI, COBOL, CICS and File Manager. • Work with Java Developers in researching on-line issues• Updates to DB2 CICS Cobol Programs and DB2 Tables. • Release Management – Tracking and maintaining changes along with processing them thru Change Management for both test and production deployments.• Drive resolution of High Priority problems, working with varied teams, both technical and business. From users to Network, Mainframe Developers, Java Developers and Senior Management. • Review and support of all updates and changes created and installed for the PeopleSafe system. Including QA of system before and after installation. Support of changes after installation. Working with development team on resolution to production issues found.

Consultant - Technical Architecture team BBVA Compass Bank, Designed, developed, tested and implemented a new architecture model within the banking operations. We are implementing a new architecture that will allow us to have re-usable processes for integrating multiple systems. Interfacing with multiple mainframe systems in multiple countries. Working with groups in Spain and Mexico to test and work with our procedures. • Responsible for the creation of CICS programs via Rational Developer. WSDL's created using Rational developer to be used by Web Methods. • Creating XML Rulesets for integration of multiple mainframe systems or as interfaces between Web Methods and mainframe systems. • Creating SOAPUI Test packages for testing developed software.• Track and maintain changes for 6 CICS Regions update with requested software changes using, Version Manager, ANT Scripts and XML Spy. • Coordinated release of changes within the Technical Architect team • Release Management – Tracking and maintaining changes along with processing them thru Change Management for both test and production deployments.

Infrastructure team. Responsible for Batch cycle processingDisaster RecoverySystem UpgradesUser SupportInterfacesProgramming and AnalysisTeam LeadershipDeveloped, designed, implemented, performed enhancements, documentation and process improvement of the CSC PMS system along with the internal back-end reporting system of the Policy Management System. On-Call responsibilities for all systems both batch and on-line.Received a Star Award for work done on moving mainframe computer from South Carolina to Livingston, NJ resulting in savings of over $100,000 per year.Moved mainframe computer from AIG in Livingston, NJ to Farmers Insurance in Woodland Hills, CA in support of sale of company to Farmers.Monitored service level agreements ensuring that all issues from nightly cycle had been resolved and all on-line systems were available.Maintain on-call schedule including ensuring coverage and coordinating month-end processes.All reporting including to States, Internal, Accounting and Senior Management.As subject matter expert, created Project Foundation data warehouse by researching and determining how to locate information to fit into the data models.Collaborated with the Data Architect, Users, Oracle and Data migration team to ensure that all needed information was captured and included in the Data Warehouse.Created interface to provide data from the mainframe to:Callidus agent commission systemSAP General LedgerOracle delta loadFour separate Farmers Insurance divisionsCreated plan and coordinated job testing for disaster recovery to ensure system recovery in alternative locations in a timely manner.Led team to develop, maintain, and review internal customer issues regarding batch systems and data manipulation.Ensured that all Change Management procedures were followed for all fixes both internally and from CSC.

Oversaw all Quality Assurance processes both internally and at the client site. This included managing the workloadof six QA Analysts.Quality Assurance ManagerReviewing Test Plans.Working with the Business Analyst to insure valid testing parameters.Reviewing fixed issues before they were released to the customer.Tracking of issues and reporting to senior management status. Business AnalystResponsible for writing specs for the programmers.Creating Test scenariosUnit testing JAD Sessions with the customer

Managed day to day support and development for the Distribution Finance System. Production issues, nightly batch cycle, managed service level agreements, assigned and monitored progress on fixes and enhancements. Managed the workload of four developers.Weekly updates to senior management on new and outstanding issues. Progress of current issues, expected completion dates, user requirements, user testing, user sign-offs, tracking and prioritizing of problems and issues.Consolidated all branch offices including the headquarters to a single location in Alpharetta GA.Implemented procedures for the Year 2000 freeze period instituted by the bank.Relocated the company from its original location in Allentown PA to the new headquarters in Georgia. This involved systems and knowledge transfer of both systems and people from Allentown to our data center in Richardson TX. Setting up new procedures for running and monitoring the nightly cycles using CA7 to automate the nightly cycle.

Developed, designed and implemented fixes, upgrades and custom modifications to client Purchasing and Material Management (P&MM) and Bill of Materials system. Extensive work with clients on an individual basis.Responsible for all fixes and upgrades to 10 HOT clients worldwide. Including weekly conference calls, testing and supplying fixes, written progress and status reports on all open issues to client and senior management. Extensive work on client sites for as short as 1 week and as long as 4 months. Doing analysis, installation, fixes custom modifications and enhancements. Received several requests to become exclusive on-site analyst.Involved in all aspects of the business from installation of the software at the client site to the client going live with our software. Very strong customer support.