Jeff M. Email & Phone Number

Richmond, Va, Us

Washington, District Of Columbia, United States

Richmond, Virginia, United States

Responsible for leading highly complex investigations with a focus on Organized Retail Crime, Consumer/Financial Fraud, and other significant risks to Walmart’s business, (that could also include theft, misappropriation, personal conduct, corruption, and major crime) across multiple business segments by receiving and investigating allegations from a variety of channels.Working with the Ethics, Legal Corporate Affairs, Government Affairs, and government agencies on investigative development.Planning and executing proactive strategy for investigations while utilizing analytics to identify potential risk trends.Liaison with law enforcement, retail coalitions and internal business partners.Developing investigative theory using specialized techniques to gather and evaluate evidence (for example, documents, surveillance video, testimony, media) to perform analysis, and draw findings.Conducting and directing interviews of direct and indirect witnesses and presenting findings to business units and law enforcement agencies.Preparing investigative findings in a comprehensive, coherent, and proficient written report that meet legal and regulatory requirements for presentations (for example, courtroom proceedings, governmental agency proceedings); and testifying to findings.Responding to critical incidents to liaison with law enforcement in providing evidence and presenting succinct factual updates to company leadership.Based in Richmond, VA, covering territory in MD, DC and VA.

Richmond, Virginia, United States

Responsible for remotely leading teams to success in store operations, risk mitigation, accident response, inventory health, and investigations with total sales of $1.5B annually. Build strong partnerships and communicate with Store Operators, Home Office Operations, Human Resources, Legal, Walmart Threat Management, and Global Investigations, to form work groups supporting challenges faced by stores with a resolution mindset. Continually analyzes business trends to influence and manage response initiatives. Accomplishments Include: Exceeding 2021 shrink goals by $708,000 and improved by $867,500 to LYImproved total accident rate for 2021 by 12%Led team to achieve 100% evidence collection for accident response Led Sam’s field team in concluded internal investigations, developed and assigned significant and sensitive casesField liaison for corporate initiatives, supporting physical inventory and operational processes, along with developing and reviewing training documents distributed company-wideCreated training tools and metric dashboards used company-wide to support business analytics and data-driven actionsDeveloped productive investigations through ThoughtSpot data mining, without formal exception reportingServe as technological & analytical subject matter expertRecipient of Walmart’s ‘Making the Difference’ Award, 2/2021, 3/2023

Mid-Atlantic United States & Canada

Responsible for leading a team of Regional AP Managers and Investigators covering territory in the Mid-Atlantic Region & Canada, totaling 150+ stores, $500M+ in sales & 5,000+ employees.--------------------------------------------------Recognition of personal & team performance with Victoria’s Secret:✓ Awarded for #1 AAPM Performance, 2018✓ Selected as Regional Asset Protection Manager of the Year, 2016Lead my team to improve shrink in “target-store” program ✓ Awarded Best Shrink Improvement, 2013 & 2017Lead team to conduct effective and productive investigations ✓ Awarded for Most Concluded Internal Investigations, 2011 & 2012✓ Lead ORC investigations, personally #1 ranked for external & ORC investigations multiple yearsDevelop strong partnerships with Regional and District Managers ✓ Highest Partnership Scores (95%-99% each year), Outstanding Partnership Award, 2013 & 2019Investigate and audit 3rd party delivery, concluding multiple dishonest delivery driver investigations Manage new store/relocation AP operations and CCTV installations, including several high-risk locations Respond to all safety incidents and effectively managed several high-risk active shooter, domestic violence and workplace violence incidents Conduct criminal background investigative interviews; Successfully concluded several interviews with serious/sensitive convictions Successfully led and developed Corporate projects and designed/implemented training tools used brand-wide, including: ✓ Restructuring AP Audit, multiple years✓ Led investigation workshops for several National Meetings✓ Partnered with Store Operations partners for several Brand projects✓ Developed several training tools used company-wide✓ Selected to support several significant and sensitive investigations by AP Leadership and Corporate CouncilCo-Founder & VP of Board for the Mid-Atlantic Organized Retail Crime AllianceCo-Chair, Mid-Atlantic Investigators Network, with the NRF

Washington D.C. Metro Area

Responsible for 10 Districts (5 direct, 5 through RAPM direct report). Led one RAPM, 1 ORC Market Investigator, and 1 Store AP Investigator. Served as direct liaison with Regional Sales Manager.

Greater New York City Area

Responsible for 3 high profile districts in N. NJ, S. NY and NYC. Served as the direct AP liaison for the Regional Sales Manager.

Mid-Atlantic (Va/Nc)

Responsible for 5 to 9 districts (50-90 locations).

Washington, District Of Columbia, United States

Co-Founded MAORCA with a group of Asset Protection/Loss Prevention and Law Enforcement professions to build a network alliance to combat Organized Retail Crime. Served as Board VP.

Central Va

Managed all aspects of Loss Prevention functions with 15 stores in the Richmond, VA area (after being promoted from Area LP Manager with 3-8 stores in the Metro-NY area), including: ▬▬▬▬▬▬▬▬▬▬Investigate/resolve internal and external theft investigations✓ Recognized for internal case production (2009 Overall Internal Case Productivity Award) ✓ Exception report expert (Aspect systems) - Conducted training for field investigators & DLPMs and was responsible for initiating internal investigations throughout the country ✓ Managed company-wide E-Fencing investigations (2006-2008)✓ Helped to develop a new internal interviewing accountability processConduct monthly LP, Safety & Firearm Audits and develop actions plans with leadership✓Added as Regional Firearms Specialist role, conducted trainings on firearm compliance with ATF Agents throughout North East and supported DLPMs with training and compliance auditsAdded as Regional Union Avoidance Expert role, received advanced training from union-law professionals and expected to respond to any union activity in the country Developed training & tools used company-wide Complete Store Management hiring and trainings for multiple levels of leadership and complete certifications for external theft PI audits (SOX) and PI reconciliation, including analyzing physical inventory results and developing action plans Manage new store physical security projects from blue print to turn over Supported integrations of Golf Galaxy stores with all aspects of LP

Greater New York City Area

Greater Long Island / Nyc Area, Ny

Directly managed all Loss Prevention (AP) functions of single buildings (after being promoted from Sr. AP Specialist, AP Associate and working within Human Resources, Store Operations, Logistics and Customer Service), including: Internal theft investigations & interviews - Group Instructor for “Internal Interview & Interrogation” certification External theft & fraud investigations- Worked with Northeast Investigation Center on fence shut-downs and pioneered and tested ORC investigations staffing model - Highest external apprehensions and recovery as Sr. APS (2004 & 2005)- Group Instructor for “External Surveillance & Apprehension” certifications and “Nonviolent Crisis Intervention” by Crisis Prevention Institute®Directly managed staff of 8-20 LP Associates and Supervisors Safety incident management and crisis responseRecognized for Law enforcement/Community partnerships and donations including serving on Riverhead, NY township “Juvenile Trial” Certified Instructor for “Target Business College”, “District Trainer” for LP and “CCTV Expert”

Greater New York City Area

Bay Shore, New York

Copiague, New York

Commack, New York

Commack, New York

Commack, New York