Jeffrey S. Moore Email & Phone Number

Leesburg, Va

Leesburg, Va

Managed single provider ophthalmology practice and oversaw three staff members. Performed medical insurance and patient billing, surgery scheduling, patient emergency triage scheduling, and various projects as assigned. Responded to all types of patient requests to ensure patient satisfaction and retention.Selected Achievements• Assisted in the smooth transition of ownership of the practice in January 2012 that resulted in high patient retention and satisfaction.• Coordinated the recent transition to electronic health records that required implementing and learning a new practice management system.• Researched and implemented the acceptance of a new major medical insurance by the practice that increased the number of patients seen in the first year by 171.

Montgomery, Al

Managed highway safety grants for an eight-county region to achieve Alabama’s Highway Safety Plan goals. Built relationships with 17 partnering law enforcement agencies to meet program goals and solicit feedback on program direction. Conducted news conferences, participated in interviews, and gave presentations to disseminate traffic safety information to the public.Selected Achievements• Effectively managed the Click It or Ticket grant program that resulted in the City of Montgomery Highway Safety Office earning the State’s Top Performer award.• Increased Alabama’s law enforcement participation at annual “Hands Across the Border” event with Georgia by planning with key agencies and promoting event goals.• Coordinated Safe and Legal Checkpoint training and Radar training for law enforcement officers that increased their knowledge and effectiveness at reducing alcohol and speed related traffic crashes, injuries, and fatalities.

Sarasota, Fl

Implemented and managed workforce development strategies of the Sarasota County Economic Development Plan. Worked collaboratively with various workforce related groups in Sarasota and Manatee Counties. Identified, managed, and facilitated business expansion and relocation projects by building relationships with value-added companies.Selected Achievements• Retained a value-added company looking to relocate to another state by working with state and local officials to get an incentive program reinstated that will result in a tax impact of $256K.• Facilitated the relocation of an organization’s headquarters to Sarasota that eventually created 125 new jobs by organizing a site tour of available properties for company officials, providing time sensitive information within their decision making timeframe, and providing customer service after their relocation.• Chaired committee that created a one-stop entrepreneur resource website identifying local resources and providing an easy-to-use startup model.• Collaborated with representatives from the Sarasota Convention & Visitors Bureau to create disaster recovery procedures for the newly enacted Emergency Support Function 18 within the Sarasota County Emergency Operations Center that serves to assist business recovery after a disaster.

Sarasota, Fl

Built mutually beneficial client relationships, crafted unique value-added proposals, delivered exceptional customer service during and after the sale, and cultivated referrals and team spirit with Relationship Managers. Obtained Certified Treasury Professional designation in 2001.Selected Achievements• Retained very profitable client across several lines of business that suffered unexpected check fraud by listening, empathizing and negotiating a mutually beneficial outcome that resulted in a new service generating $11K in annual fee income.• Overcame new client’s possible payroll delay for 600+ employees by locating and coordinating key employees after hours to resolve the issue that fostered immeasurable goodwill with the client and exceeded their customer service expectations.

Sarasota, Fl

Utilized creativity, research, analytical, and problem-solving skills to support the sales function, maintain high customer service standards, and foster team unity after merging three banks. Collected, analyzed, organized, and presented in-house and secondary market data to Sr. Management that allowed educated decisions on profitable branch openings, closings, and relocations. Managed the marketing customer information file.Selected Achievements• Collected, analyzed, organized and presented in-house and secondary market data to Senior Management that resulted in opening three profitable branches, closing a branch and relocating an office.• Managed the Marketing Customer Information File (data base) to develop cross-selling techniques and identify opportunities for sales based on current market trends and customer needs.

Sarasota, Florida

Prepared monthly asset/liability analysis, financial forecasting, and reporting. Responsible for reporting and accounting for $500,000,000 mortgage-backed securities and investment portfolio.