Jeffrey Stamatelos Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia Area

Assign implementations, documentation, escalated trouble tickets, and special projects to members of my team • Worked with Product Managers/Developers to advocate for customer experience and efficiency enhancements during sprint reviews • Collaborate with various departments to find gaps in communication and improve outdated processes in order to speed up implementations • Lead education efforts to keep team members up to date on new internal developments as well as with trends within the industry

Richmond, Virginia Area

Ensures accuracy and integrity of data between multiple applications to improve efficiency as well as provide business critical analytics. • Work with project managers and developers to ensure that data entry, retrieval, change and delete functions meet a clients business requirement • Analyze user requirements and, based on findings, design functional specifications for client/server databases and database applications. • Diagnose and resolve database access and performance issues.

• Provides technical and sales support to the sales team and Value Added Reseller channel.• Specialize in database integration, document imaging, business process automation as well as technical support and training. • Provide pre-sales assistance to assess a prospects needs and present them with the best possible solution to help grow their business. • Manage and support the Value Added Reseller channel by providing them with the proper support and training to help them grow as a partner. This could involve anything from demonstration assistance to onsite implementation and training. • Provide the graphics and icons used on our desktop, web and mobile applications

Specialize in iMac configuration for the business environment including working with physicians to train them on iPad’s, iPhone’s, MacBook Air’s, and iMac’s. Install/configure Parallels software to set up virtual environment for Windows to run clinical applications such a Cabinet (work flow and paperless office software), Entrada dictation software and hospital EMR software.• Assist with computer support services including custom form configuration, troubleshooting software/hardware issues in Window and Mac OS environments, database repair, hardware configuration, hardware problem resolution and back office assistance• Work with vendors to configure software